Even though I lost my girl they were so kind they took me in no appointment cuz. Car hit her n they did everything to keep her out of pain I sang her a song till she passed in my arms
Hello, today I am in Colombia but I want to thank all the attention that you were with my puppy King, today he is no longer with me because I have to put him to sleep and you will help me a lot in n This moment.
Even though our poor old kitty died in Se[tember Dr.Haugo s diagnosis and care instructions kept her alive for another year and a half. Now we presented Dr. Haugo with a new vat, and she was as tender and caring of this little orphan as she had been of our sophisticated Siamese!
I've had bad experiences with them in the past (mostly about not accepting new clients even if it's an emergency), but that was 3 years ago. My past couple of visits have gone smoothly. Dr. Haugo is fantastic.
Been bringing my cats to Desert Vets since 1989, and have NEVER had any trouble with the staff or the cost of services. They have always treated my furbabies with the utmost respect, loving and making them feel relaxed and comfortable. I will continue to take them to THEIR favorite doctor.
Big Mama loves you all and had it not been for ur emergency services, she would have lost her leg, or worse, died. Thank u for the card, I appreciate u all in all aspects of our life.
We are visitors to the Yuma area staying in an RV park. Our 9 week old Maltipoo puppy got sick 2 days after we got him. We showed up Sunday morning at 8:15, without calling or having an appt, hoping to be seen. Bloody diarrhea in a 3 1/2 lb puppy is very scary & we hoped would be an "emergency" situ...
The website is awesome, the bio on staff looks great, but the customer service over the phone is where it all went bad - I called to ask for spay/neutering prices and the first person who answered needed to transfer me to someone else and then that person (name withheld) said she was "uncomfortable ...
One of the best if not the best vet in yuma!!!!! The vet i went to before was rude and very condescending. The doctors here are some of the best in yuma
Highly attentive, team approach to animal health care is found here! The vet tech we had is a rock star in my book. He perused the 34 pages of records we had from our previous vet clinic and correctly communicated to the doctor what was needed at our initial appointment. I ve never seen better team ...
We LOVE Dr. Alison... But to be fair, the entire staff at DVC is phenomenal! We drove from the Foothills (when there is a large vet hospital there!) bc they were the only ones in Yuma that are AAHA accredited. We continued to drive bc they were absolutely amazing in every other way as well. You c...
This place is horrible I'm from San Diego and I've never met more incompetent, rude, unprofessional people I had to come twice well in town both time were emergencies we paid $400 the first day just for the vet to show up and another $100 because we didn't have an appointment. This was all before te...
I took a new born kitten for a check up simce the mother abandoned him. They where very helpful and nice. I appreciate that they were honest about his chances of making it instead of getting my hopes up.
Brought my sick puppy in to see if he has parvo. It was pricey, $150 as I wasn't a client, but the staff was extremely kind and did their best to help.
The people there are very welcoming both to me and my pup. They are knowledgeable, any questions I have had they answer in a way I can understand rather than just veterinarian jargen. They are very professional and affordable.
Poor customer service, callous and cruel (Client with appointment only service) on Sundays. Even injured animals will be turned away. I had to beg them to treat my injured animal. And they let him suffer in pain for an hour before he was seen by the Dr.
Last visit was heart wrenching for us, as our sweet baby passed away, Dr. WAPPLES cried with us, I just want to say this is the only veterinary hospital I trust to treat my babies. They are kind, caring, and treat you with respect.
They took my sick pet immediately and treated him. I didn't have an appointment, but they treated it as an emergency. Their diagnosis was spot-on and he is currently doing great.
I encourage anyone to seek care here for their pet.. Service available 7 days a week. The Dr's and staff are wonderful with our pet. Several years ago we went here due to a last minute need for care and never looked back to our previous clinic. Worth the drive even though we live some distance a...
Every doctor, tech & other staff member have always been so kind to me and my pets. They have taken care of my pets for over 12 years. Dr. Haugo runs a tight ship. The staff seems to care for and respect her as do I.
Very rude staff. Called to ask a couple questions for a sick husky pup and all they did was make me feel stupid and redirected me to another vet which was closed this Sunday. Maybe get some employees that actually care and have some enthusiasm for our pets. The dog is fine now and found some home r...
I called them at 9pm on a Wednesday for there after hours emergency care. I explained to the rude woman on the phone that my dog was suffering from Glycol poisoning and was going to die if he didnt get the medicine to counter act it. She asked if i have been a client of theres. I explained No, th...
When I was a little boy my family brought our dog to DVC. Now grown up when I got dogs I thought first to bring them here. Ever since I was disappointed with administration mishandlings and botched appointments. I got my dogs out of there and moved them to another local Vet where these mistakes do n...
Constantly get hung up on when I call in (especially during lunchtime), condescending and downright mean attitudes from staff, and charged for things I shouldn't be charged for - I was charged $25 to fax my dog's vaccination history to my dog's boarding facility. Then, another time, charged for anot...
My dog and I are here for dog food only. We are from Oregon where you can buy science hills prescription diet at petsmart. I had to wait to fill out paperwork and it has so far taken over 30 minute just to get paperwork. If I didn't have a prescription, I'm afraid to see how long it would take.
We have seen multiple vets at Desert Vet clinic over the past 12 years for our five animals. We have always had exceptional service with caring vets (no matter which vet we had the appointment with)
This is a very nice office. The receptionist greeted us and took our info. The veterinarian and the tech were great and took good care of us. Canine dental procedures are expensive ($$$)! It was very easy to find and they even keep Sunday hours.
We drive from El Centro to visit Desert Veterinary Clinic. Dr Haugo is absolutely amazing. Our new puppy has some stomach issues and she called multiple times to check on him and to make sure the medication is working and that he is improving. She is very thorough and validating.
Dr. Haugo is one of the most amazing people and veterinarians. She is straightforward and honest, trustworthy and kind. She is knowledgeable about many different animals. We are very grateful for her.
We love the vet. The staff however is not at all friendly or helpful! Our dog got sick we called and were told to come in and they would work us in. (We are established patients) When we got there we were told it would be an emergency visit $200.00. I called later to talk to our vet about this poli...
Girls were rude. Charged me for emergency services when they were still open. Never again. Very disappointed for a home town vet. Only good thing was Dr.was decent.
My baby snake was extremely bloated from the mid section down so I called and asked if they have any HERP vets in their clinic, I was told yes and we were set up with someone. During the visit all she did was take an x-ray and didn't run any tests, she spent maybe 5-10 minutes with us and then presc...
We had a great experience at Desert Vet Clinic. The staff were friendly, caring, knowledgeable, and they care about their patients. This is the first time Bubba hasn't wanted to leave a vet's office after staying some time there without his family. That just shows us how well he was treated even whe...
We have been regulars here for over 3 years and both of our dogs love it! Other places generally make them feel uncomfortable and their prices are reasonable here I don't understand all the flack I can only ever think of 1 nurse/trainee/whatever she was being rude to me here on 1 occasion and fortun...
EXTREMELY disappointed, we're are visiting Yuma and our dog broke her nail past the quick and it is turned at 90 degrees. Called to get an appointment (Sunday and only vet clinic open) to get the vet to fix it properly. Was told we are not taking new patients unless it is an emergency like getting h...
If I could give ZERO stars i would. I have a Puppy who is in need of a emergency check up. Went to this clinic(which is the only one open today) and the doors are locked( but closes at 6pm?)...called to get some type of help or appointment and they said " We're not taking in any new clients" and ins...
Not so happy here, like the veterinarian but even being an established patient I could not get my dog in for 2 weeks for a condition that needed immediate attention. And then a long waiting time once in the room, probably won't go back
I called the vets office to try and get an appointment for my dog who I told the receptionist that she has had diarrhea for a few days and this morning started vomiting and will not eat or drink. She told me that since it was Presidents' Day that they are completely booked and that I should call ano...