Worst worst and worst Honda service center. Seems like the service advisor Carlos was lying about everything. Either you have to improve your service or get someone who knows about things. I'll not prefer going back to McDavid Honda. I'm so frustrated regrading my recent services at Honda.
Got a nail in my tire and even though Honda was busy with the holiday weekend coming up, Eric my service guy made sure they fit me in and got my tire replaced. Always friendly service and they make sure you leave happy. I m a Honda fan for life!
Charles in sales is a terrible a person to talk to. He does not let people finish, cuts off. When we call to have Honda check our information, he does not even look who we are, what our account is and gives general answers. Terrible service. Do not buy car from this dealership.
Cedric Happi is a great salesman. He was very helpful asnd responsive to all my questions and comments. It was a quick and easy process to purchase a vehicle from this Honda dealership. I highly recommend this dealership and Mr. Happi.
I don't usually leave reviews, but I had the best service when I had to take my car to get the oil changed! Chris Kite was super quick and courteous! He answered all my questions and even gave me coupons for my visit! shout out to the coolest service advisor everrrr!
We had an excellent experience at David McDavid Honda of Frisco. We were in the unique situation of flying in from out of state to buy a car for our son...our time was limited and we were a bit stressed out. Our sales associate, Victor Berry, was excellent to work with! He was fast, cordial, listene...
This is a great dealership that is transparent in their deal process and on pricing. I had some issues with my deal in the very beginning but the sales staff did a phenomenal job of working with me and getting the deal done. When you re there ask for Michael Dillard or Rob G. They will definitely gi...
Excellent car buying experience. David Rivera was really helpful and made the process a breeze. I will be using this location for all future services.
Yesterday I took my car for its maintenance appointment at David McDavid Honda of Frisco and I was delighted by the way Sergio walked the extra mile to provide a prompt and efficient service . Excellent, he is a keeper!
To start, the only reason that I gave the one star is because I could not give a zero star. For starters, I went into this dealer on 5/12/18 to inquire about a Honda Odyssey. After speaking with a sales adviser, I requested to speak with the sales manager regarding my trade. I knew that this dealer ...
i bought my car with patrick!!! he was a very helpful salesman, while we were waiting on a saturday. it took about a total of 3 hours from start to finish. they were crazy busy and still got us in and out of the door!!!!!!!! i love it. i'd buy another car from here for sure.
Go see Hossein, he was a great help. He was so professional and knowledgeable about cars. He was so patient about my (selective) personality and showed me lots of cars and talked about all differences. He helped me to stay in my budget and get what I was looking for.
I love my beautiful Honda Civic...
Starting off, I just moved here from California and I knew I was going to be in need of a car. I had my eyes on the civic ever since I knew I was going to move and kept contact with Camden Chumbley. For a long time we talked back and forth about the process of purchasing a Honda Civic EX. I was able...
Anas was great in assisting with my recent inquiry for a new car.I have never had a Honda before and I am super satisfied!Anas helped with all my questions in a friendly and a professional manner.Highly recomend Honda McDavid!
Tony in the service center was a fantastic help. Took care of my car as quickly as they could and recommended preventative measures to ensure my issues didn t come up again, and found discounts to apply to the cost of the services. Highly satisfied!
Loved my salesman Allan he was great. He was great and always made sure we were fine while waiting and even gave me food cause of the wait. This place will help you get your dream car cause I know I did.
Very smooth experience in getting a new 2017 Accord EX-L sedan from them. Went in with an internet quote and got that deal with no hassles...Will definitely get my next car from them. Thanks for all of your help James Brown!!!!
All I can guy is go in and ask for CARL SCOTT. If you want a salesman who cares and is genuine towards you and isn't there to just make a sale to collect his commission, he is your guy. He will literally work with you if you have good, bad, or no credit he will find a car that you are satisfied with...
This was my first experience with a Honda dealership and it was the most outstanding service I've had by far. I was in and out in no time. I advised my personal salesman and his manager my situation and voila! Everything was worked by the time I went the next morning. I would recommend David McDavid...
The service is great!! Mike Hood(Service Advisor) is SUPER, he is always there to answer any questions I have and explains what needs to be done in the near future. The dealership is always clean and neat, and the other staff members are very helpful.
Keep up the GREAT work and McDavid Honda will b...
Honda in Frisco looks AMAZING after this refresh! Staff was super helpful. I had Calvin Jones as my service person and he was great. Came to inform me of stuff they had identified and was able to tell me if there was any cost associated. Lucky I did the maintenance plan they have bc it didn t cost ...
My daughter and I purchased a pre-owned vehicle from this dealer recently, and the car is fine, however the experience was very poor, and I will never go back. I know I could have walked away at any time, but she wanted the car and it was priced well.
First of all, I was placing a good amount down ...
Greg was professional, friendly, and timely to update on the service I took my Pilot in for. It's been a while since I used David McDavid Honda of Frisco for services because I did not like the last service advisor. But now I'm glad I gave it another shot, and will definitely be going back for fut...
This is definitely not good place to buy a car. i got a 2017 car at 2018 without any notification or pre-informations.
i was purchased my Honda Pilot on Feb 12 2018 and i signed all papers in the same day evening and i got my car next day Feb 13 2018. i paid all other extra feature parts and compl...
We purchased our 2014 Odessy at David McDavid Honda of Frisco. The whole buying experienced is very easy. Mr. Luis Alvarez helped us and guided us throughout the whole process. He was there from beginning to end and never left us eventhough it is already late and time for him to go home. We never ...
Amazingly Exceptional Service!! They went far and beyond to make sure my family and I were happy with our purchasing 'adventure'!!
Bryan Flegel is an awesome car salesman and just a great human being in general. He really cares and fights hard for his customers. Because of him I was able to get the exact car I wanted and that wouldn't have been possible if he wasn t helping me. When he sold me the car I still had my rental car ...
My experience with David McDavid Honda in Frisco was as easy and seamless as could be. My salesman, Ed Nogar, and finance advisor, Kenneth Wynn, were terrific. Ed had the car I was looking at pulled up when I arrived and it was exactly what I was looking for at the price I was happy with, he made it...
We had a great buying experience; zero pressure and they helped our family get into a great CPO Honda with warranty. Sam Affane is our sales guy and Mo Sherbi helped us with financing, both were outstanding to work with.
Curteous and professional, knowledgeable service representative. Honda has never let me down. I have been a Honda customer for the past 25 years.
If you want to waste your time, go there! We spent about 4 hours on a Wednesday here to just see 2 Hondas!! They first waste a lot of time to have you see someone, then when they make sure that you want to see a car, they will start to clean it and you must just seat there and wait for the car to be...
I had heard so many outstanding report from my friends and business associates about David McDavid Honda and Lou Brockman, the salesman to whom i was referred and quite frankly I did not believe anyone one was that good. I had met Lou in a business setting and told him that at some point I would be ...
Kelvin is a great technician. Added servicecI needed was explained so I did not leave there feeling overwhelmed. Thanks a million Kelvin!
We had a baby girl in September of last year and had been considering getting a minivan, since we already have two growing boys. Our Ford Explorer just didn't have the space required for our family. We had always been interested in a Honda Odyssey and began the search process. We looked at all mi...
I recently purchased a used Honda CR-V from McDavid Honda Frisco. My sales consultant Davood went above and beyond in making the buying process an extremely positive experience as did Danny, the finance manager. Highly recommend!
I was on my way to have dinner and my tire blew with my 2 year old in the back seat. I barely made it to your dealership. Mathew the service manager stopped what he was doing and changed my tire and was the most friendly person. I wasnt buying a car but they treated me like a human who needed help. ...
David McDavid Frisco is a great place for oil changes. I love all the awesome extras that come with that visit besides car care. I always feel like I have a brand new car after I've been there. They wash your car and then take great care of you while you wait. Five stars!!!!
When I brought my car there to replace the brake lamp, they said it would be $19. When I saw the actual invoice, it was $139.50 just for the parts. I realized this later and sent a message to them from my mobile, and then from their website. But it's been a week and no reply. If $19 was a mistake, t...
They helped me get into an affordable new accord after my old car broke down. It was a great experience!
Robert Owings
I was so blessed and happy when I got to Honda of Frisco and could find very polite and social guy up there and helped me to find my favorite car his name is Ali. I recommend him if you went to that dealer.
Thank you so much to Kelvin Jones, Service Drive Manager at David McDavid Honda of Frisco for helping me and my husband. Our tire had a blowout, a stone s throw from David McDavid Honda of Frisco. We managed to get to the service area driveway, but it had already closed. My husband (a 74 year di...
I only take my Honda CRV to McDavid Honda of Frisco. For years I've used whichever service technician approaches me in the driveway, but now I'm always going to ask for Mike Hood. All the technicians are professional and polite, but Mike goes that extra mile and really makes you feel that you are an...
Everyone is always nice and pleasant to do service with. I had the most amazing experience with Carl Scott he was very informative and understanding of the nature of our entire purchase and extremely professional. This is our 3rd time dealing with him and because of his excellent customer service I ...
Worst dealer to buy a NEW car.
Stay away if you can.
If you cannot, then, test your luck of having nightmares because of the experience, lies and cheating you have to deal with.
My service rep, Greg Dansle, took excellent care of me. Fantastic experience. He was courteous, informed, and efficient. Many thanks to him and Honda.
Kelvin argumentive and rude, not nice and no welcome or friendly greeting, just super bad customer service skills! I'll never buy from this Honda as long as he works here or anyone with same bad apple attitude! All I wanted was a simple light bulb changed. Wow! Incredible I'll have to find a frie...
I am incredibly frustrated with this dealership. I was contacted by a manager and then they never got back to me after the said they would. I have been trying to contact for weeks now. Do not buy a used care from them. I had two flat tires within a month and now the AC is acting up. Go to another pl...
Easiest car buying experience my husband and I have ever had. Everyone we worked with was extremely helpful and polite. The buying process was not complicated, we felt no pressure, and all warranties / extras were transparent. I would 100% buy from them again and recommend them to everyone.
Offer discount coupons to get you in the door - then tell you they are not valid when you try to use them. I won't be back.
Went in for an oil change on my CRV. I was advised to do a power steering flush as well, which I did. A week later my power steering locks. Checking the fluid, it is quite empty and the high pressure hose from the power steering system is leaking. I had to top it up with a full 12 oz. bottle just to...
Victor at David McDavid Honda in Frisco went out of his way to give me excellent service! Someone hit my side mirror and he was so sympathetic and got me fixed and out in record time! great service!!!
I loved buying a car from this delership. The friendly staff made me feel at ease as they spent time listening to my needs and desires. All staff members were very passionate and knowledgeable. I appreciate the quality of time they spent.
David McDavid Honda of Frisco is a dishonest bait-and-switch dealership. Don t trust any ad you see in papers, direct mailings or e-mails coming from this dealership the dealership has no intention to sell a vehicle to you at the advertised price. All these promo prices are only intended to draw y...
Had an appointment for buying a car. Went there, expecting professionalism. But right from the reception to the sales guys we spoke to, it was everything other than professionalism. We were not decided which car to buy (new/used) or how much we wanted to spend. The sales representatives had no idea ...
I had to call three times to get an appointment. The appointment was great. The problem was solved in record time.
This was my first time purchasing from David MCDavid. I was very pleased with the experience.
If it wasn't for the service team, I would not have my Honda Element that died a year ago, which has been discontinued. They went through the ends of the earth for me when I needed them the most, and will continue to come back as long as I'm in the North Texas area.
Farid was very nice & helped make us feel comfortable the whole time! He showed great patience and never made us feel pressured/overwhelmed. Only reason I didn t give 4 stars was because I was told my car had two keys, but one of the keys was just a valet key - we felt very frustrated at that trick.
The service was fast and the communication was prompt. The agent, Mike Myers, was professional and gave a great service. He was also understanding on the situation and practiced safe practices (in regards to Covid 19).
The Sales staff was friendly and worked with us to ensure that the vehicle we chose was delivered as pristine as possible...it s the little things that meant the most. Eric Battle, the finance guy, when above and beyond to ensure that we were satisfied with the vehicle, terms and warranty while addi...
We decided to look for a new vehicle and started at David McDavid Honda of Frisco. Was met on the lot by Wing Tip, a sales consultant. He listened and asked what we looking for. He left and showed up with the car we described. He was very helpful without any pressure. Then a lady showed us the a...
I was going to give two starts because the sales department staff is just ok but the finance department is terrible, so I had to drop this down to one star! I ve never met such an unreliable, unresponsive group of lazy people in my life. It s like they have a competition of not it going on! Who...
We took EX-L Odyssey vehicle, the sales person was trying to charge for the features that are standard on the model. Also they delivered van without entertainment installed on it, next day the sales person trying to charge again entertainment system to install, which was included in EXL Model when ...
David McDavid went above and beyond when they discovered a mistake they had made in a repair quote. They more than made up for the difference in price with the next visit. Waiting room is remodeled to allow COVID-19 spacing. Everyone was wearing mask to protect everyone.
I can't say enough goo...
Was highly satisfied with overall service experience. The employer (Lance) was so friendly and helped me in all ways to have my problems fixed.
Sakib is awesome. Never had such an amazing experience before as I had with him. He was friendly, professional, and had complete knowledge about the car. The entire experience made me feel treated well, and completely informed of all my choices when it comes to purchasing a car. I would highly recom...
Excellent experience in buying the honda crv . Mr Sakib has been an excellent sales personnel and I would suggest any interested customer to contact Mr Sakib
I want to start off by saying that this review does not reflect the service I received from the Service guy specifically. He was very nice and helpful and I enjoyed working with him. He told me that they were experiencing challenges with their computers which slowed down them being able to get infor...
Purchased a vehicle in August, it's now November and still driving with a dealer tag waiting on the title...... Not sure I'd do business with them again.
I have to admit, I've never owned a Honda of any model. I was under the impression that they are too expensive and will not negotiate with their pricong. I was proven wrong. The great team of Bailey, Bob, and Davood provided, hands down, the best car buying experience of my life. They actually made ...
Not much to say... we made it very easy for them. We had already picked out the vehicle we wanted before entering the lot. The salesman didn't seem particularly interested in the sale because it was a used car and he usually does new cars. Very happy with the purchase so far. The salesman has kind o...
Sergio noticed the parts I needed were still under warranty from a previous repair. This eliminates the need for an additional costly repair.
Yesterday I Went for Oil change and it was a good experience. Service assistant was nice and friendly. Got quick ride to my work and back. Like it :)
After setting up an appointment online I took my 08 accord in for some preventative maintenance and Sergio Guerra was my advisor. Let me just say I felt at home with Sergio. Professional, informative, and welcoming are just a few words to describe the experience he provided for me. Definitely made a...
We have bought three cars from David McDavid in Frisco. Live in Denton, but love the car buying experience here so much that it is worth the drive over. Highly recommend David McDavid for your next car!!!
Very easy process...everything that was discussed was 100% accurate...even though I was one of several people waiting to complete paperwork, etc., I was treated as if I was the most important person there by every person with whom I spoke.
I actually did not buy a Honda. I was interested in another make, but wanted to test drive the Honda as a backup. Although I did not purchase from here, I had to write a review on the wonderful experience I had. I highly recommend meeting with Chris Tines. He thoroughly and quickly answered all ques...
Ask for Victor in Service, he always goes above and beyond.
Kelvin J. Went above and beyond his call of duty by not only washing my truck but towel drying it, so as not to leave spots!! #superclean
The whole place was neat, orderly, clean and gave attention to detail ( love the text with details done to my truck)!! Very happy! Nice job
Got my first car here yesterday. Trevor Cardwell was awesome!!! Helped me through the whole thing. Definitely go see him when you want to buy a car.
We were not going to write a review, but since we were emailed and asked to, we will. So far we have been happy with the CR-V we purchased. It seems to be a fine vehicle. However, we have a couple of complaints concerning the buying experience.
1. We purchased an extended warranty, but were only...
I Really don't want to talk about this dealership. I had a terrible experience with "Matt kail"in service manager he lied and yelled at me on the phone so I 've tried to contact general manager about this issue But nobody contact us. I promise that person on their internet sales department will repl...