Pravin Malali

Review of David McDavid Honda

Had an appointment for buying a car. Went there, e...

Had an appointment for buying a car. Went there, expecting professionalism. But right from the reception to the sales guys we spoke to, it was everything other than professionalism. We were not decided which car to buy (new/used) or how much we wanted to spend. The sales representatives had no idea how to help us or probably they were too lazy to give us options. They were rude, as plain as that. I have been visiting quiet a few car dealerships in the last week. And this ranks the worst experience. Not just in last week and car dealerships, this would probably go down as one of the worst customer experience all around. First we met a Mohammad Masud in used car sales. He was being over smart and kept looking/judging by my flip flops. Then he asked for a rough budget we had in mind (it was the idiotic way he asked which ticked me off), when he heard an estimated budget, he hastily brought us to the new car sales. We waited there for at least 15 mins. No one, came and spoke to us. No one even bothered to ask what we need. Instead of asking your customers, what they are interested to buy. I think these guys should ask themselves, are they really interested in selling?? In new car sales, we met Sam, probably the worst they have. He acted like a big shot. And it took me just 2 mins talking to him to decide, I m never buying anything here. I just said thanks and left. Thank god, I did not buy anything here. Will put my money somewhere else, which would probably pay salaries to deserving people. Never ever McDavid and definitely not Honda. I work closely in Automotive industry. I'm sure to spread the word on every platform and even write to Honda of this shabby experience.

Update 05/04 - The Internet manager says, he's extremely sorry and would like to help me, but since sales are peak on Weekends he would like to talk on Monday. LOL moment. He's interested in fleecing other customers rather than talking to me