Tattered remnants of Denton County Electric, a once robust and financially sound REA cooperative driven into bankruptcy by a former manager with dreams of becoming the next T. Boone Pickens. He took the utility out of the REA in order to use it as collateral for bank loans to fund real estate misadv...
Customer Service isn t the problem.
They should call a customer or inform them if abnormal power is being used. Had no idea I had an issue until I received a $500+ bill in the mail.
They helped me figure out what it was, but when someone s bill DOUBLES randomly they should say something. They ...
I'm very angry at CoServ. After we sold our house in Texas, apparently there was a remaining balance. For 18 months, NOT ONE PERSON from CoServ has called to try and let us know or send me a bill (they obviously know my cell phone because the collection agency that they sent my debt to knew it!!)....
They are one of the worst electric companies I ve used from high prices & inability to track properly to bad guest services. And after everything was finally done, I got a bill for $137! For what! Breathing? Reliant is a much better company to go with if you can. Unfortunately CoServ seems to be a m...
I just happened to notice terrible reviews and wanted to put in my two cents...I have never had a better electric company. We have used this provider since 2014, and its been a great experience. Consistent service, quick response for outages, and excellent customer service. The price is reasonabl...
This company has so much Game! Went from using an average of 999-1200 per month to 17,000 kw per month. They are basically saying my house size, and how many people they think that is in my household, plus coserv is charging us for the power grid blackout. So can we all contact the public utili...
Spent an hour on the phone talking to both a regular customer service rep and a supervisor and completed wasted my time.
My bill cycle was Aug. 6th through Sep8th. I moved out Aug 20th into a new home and no one was at my apartment from the 21st onward until Sep 15 which was out cut off date.
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When I see CoServ's abysmal ratings online the first thing I think is: "Oh, other energy companies probably also have really bad reviews." But nope. People actually seem to be happy with TXU, Reliant, Oncor, even Green Mountain. CoServ is the outlier. Which is odd because it's a "co-op-" company. As...
Had Coserv for about 11 years and have them again now. They have decent rates and are reliable.
They don't have the absolute lowest rates, but its not exspensive either. I keep my AC on 72f during the say and 65f at night during the summer, and my bill hasn't hit $250 yet. Also, when the winter storm hit and everyone lost their power, ours stayed on the whole time. The customer service people ...