Compass provided an excellent sales service with James Poore giving a full explanation of the pool construction and installation process. Compass delivered each stage on time and installed the pool quickly and efficiently under the direction of Alex. All team members were knowledgable and professi...
There are two aspects to the company, the people and the product. I can't fault either of them. The people are friendly, expert and very helpful.
Theirs is a premium product but worth it. The build quality is first rate and the operating system options can give you a package as sophisticated as y...
These guys installed our pool 3 years ago - Fantastic service then, and fantastic service today.
Looking forward to another season with the team
Compass Pools were great throughout the whole process of choosing a pool, ordering it, installing it and tweaking any slight changes since it was finished. It has now been in for a year and I swim every day before breakfast regardless of the weather, snow on the ground etc.
We have recently had a ...
Thoroughly professional and still friendly company. Great support.
A swimming pool is an expensive purchase and this is a premium product rather than budget so it wasn t the cheapest option out there. Having got comfortable with the quote, however, there were very few surprises and all of them ha...
From planning to completion I cannot fault Compass Pools. The process of obtaining a quotation from Nick Robertson and the initial survey completion by Alex Kemsley was seamless and no time do you feel you were being pushed to buy!! The installation team were exceptional and very knowledgeable. Ell...
Excellent pool and support - strongly recommend a really professional outfit
We came across Compass by total chance having already decided on having a pool built by more traditional methods of concrete & tiled finish.
Having then found an article in a magazine about the various types of swimming pools available, it brought our attention to one piece ceramic pools as a via...
Alex / Nick and the entire team undertook the project of supplying us with an in-ground pool. Some of the groundworks were undertaken by our works team and they worked with the Waterstream guys.
The entire process and professionalism was amazing and the on-site team did an amazing job and the end p...
We are delighted with our Compass pool. It was a tricky build fitting it into a terraced sight half way down the garden but Compass worked closely with their recommended landscape designer Eden Landscapes to prepare the site and fit the pool and the finished result is fantastic!
Great partnership from the offset. Very transparent in the offering and various options. Superb communication from quotes through to project management and then support. Had a few issues, one with air source and was swapped out with a new unit within days. A pleasure to work with and wish them every...
Compass were a dream to deal with. They visited and prepared a very detailed quote with full details/breakdown. A start date was agreed on, they turned up on the agreed day and finished the install ahead of schedule. The install team were a pleasure to work with and had a good eye for detail / getti...
Alison and
Dear Alex, Simon, James and the team,
We would like to thank you all very much for doing such a great job installing and commissioning our Compass Ceramic pool.
Having had a traditional liner pool in the past there is no comparison to the superior quality and design of our new pool....
Superb company. They really know their stuff and use quality materials. The pool is fantastic and extremely cost effective to run compared to a concrete pool. I couldn't recommend highly enough
We bought a property based on being able to install a swimming pool, there were three options, a liner, block/brick, render and tile or composite one piece. Swimming pools are not cheap and you want to be able to enjoy and not be looking for the next cost replacing a liner or re-tiling. Costs of run...
Sheila, of Compass Pools would get 10 stars if that were possible - she was absolutely terrific from initial sales enquiry, right through the ensuing year whilst we waited for planning permission, going far more than the extra mile and continues to do so even after commissioning is complete. By the...
Compass pools provide a highly professional service from start to finish and beyond. We continue to use them for servicing and they are quick to react whenever there is an issue. A highly recommended company.
We have had our Compass pool for about 5 years now and have always enjoyed it but the unprecedented situation we found ourselves in this year made us realise how lucky we are. My wife and I are both in our 70 s and because of underlying health issues we were locked down at home for 12 weeks. I sin...
Very impressed with the experience and the end result. The Project management and implementation was excellent. The team couldn t have been more professional, polite, friendly and efficient. I would definitely recommend them.