My daughter goes to the clinic every 3 months and ...
My daughter goes to the clinic every 3 months and they are so kind and friendly.My grandson now goes here to the dental clinic and they all were great. Also when my daughter was in the hospital in 2012 everyone was so wonderful.Thank you all for being there.Especially to Alisa the receptionist, Dr K...
12 hours in the er
Great staff. Very thorough in examining my 5 month...
Great staff. Very thorough in examining my 5 month old. Quick results. Extremely satisfied with our visit.
They do an amazing job here, saving lives.
Best Children's Hospital in America in
I had to bring my daughter to the ER. We waited in...
I had to bring my daughter to the ER. We waited in the waiting room for only a few min before getting called back to our room. Our nurse, Lindsay, is so super nice, patient, informative and kind. She is very pleasant. Then Ava... from registration. What a joy to interact with. She was so sweet, bubb...
Great hospital.
UPMC Children s Hospital provided excellent care f...
UPMC Children s Hospital provided excellent care for my five-year-old son over the three days we spent there as he was treated for seizures. The staff makes sure that families are fully informed at all times on what s happening. They entertain the children in many creative ways. Food in the cafeteri...
Place is a nightmare. Sharing a room with my sick ...
Place is a nightmare. Sharing a room with my sick child and everytime he gets to sleep the other one in the shared room wakes up and her parents are not here for her just the nurses who barely come in. Asked for a private room and they said no others are available meanwhile I walk down the hall of n...
I would give them 1,000 stars if I could. We come ...
I would give them 1,000 stars if I could. We come here for both my daughters. My 3 year old works with neurology and they are so good with her. We are oftentimes admitted to the 6th floor for her seizures disorder every single person has been so caring and friendly. My 10 year old is followed by end...
Great staff
Very poor. They go hours upon hours without feedin...
Very poor. They go hours upon hours without feeding our 1 month old. Then they tell us she has to have test done so we can't feed her even longer. This place is a joke. Everything they told us is everything we've already done. Do not recommend this hospital for anyone.
Quite a mess of unqualified, uncaring, zookeepers ...
Quite a mess of unqualified, uncaring, zookeepers learning the "business" at your child's expense. Totally clueless on modern medical treatment. Only a good place to go if you know nothing about health, and are prepared for them to manipulate their care to milk your money as much as possible (to the...
We have been to Children s on many occasions, some...
We have been to Children s on many occasions, some overnight. This past visit was to get my son s arm cast. The ortho nurse practitioner and nurse who cast my son s arm were polite, professional, and timely. I will say this was a change from past experiences where timeliness was an issue. The review...
Won't go anywhere else
My newborn experienced an arithmya at birth so we ...
My newborn experienced an arithmya at birth so we were told to go to Children's to have it checked. We spent hours in the ER, met four different doctors and all of them felt our newborn was healthy and the issues would sort out over a few weeks. What a relief! However, when we were told we were ge...
Skilled physicians. kind staff. Difficult sch...
Skilled physicians. kind staff. Difficult scheduling and no direct lines posted for sattelite offices. Should never be this much trouble scheduling an appointment.
Awesome diabetes team!
I hope my baby girl feels better
The night managers in the cafeteria are rude as he...
The night managers in the cafeteria are rude as hell. Treat their workers like garbage. They praise the lazy ones and hate the good workers. They try to get certain people fired for no good reason, even though they have a sick child in the hospital that they need to make money for. I wouldn't go nea...
I love this hospital wonderful NICU nurses miss th...
I love this hospital wonderful NICU nurses miss them all
Love this place.
Worse place ever! Went there for assistance for my...
Worse place ever! Went there for assistance for my infant only to have her taken away. The life changing medicine changed my life forever. Stay away from this place!!!
Everyone is always friendly. Always knows how to m...
Everyone is always friendly. Always knows how to make my daughter fill comfortable when she is here.
They saved my Grandson's life and continue to prov...
They saved my Grandson's life and continue to provide him his lifelong care. CHD
Great staff. Everyone really cares about your chil...
Great staff. Everyone really cares about your child. It seams like it's more than just a job for them.
Children's Hospital of Pittsburgh gave me the grea...
Children's Hospital of Pittsburgh gave me the greatest gift one could ask for: A Granddaughter with a chance for life. She underwent a liver transplant in February of this year at a young age of 7 months and now I see her smile, laugh and cry. One can only imagine what Grandpa feels; as I will never...
BEST HOSPITAL IN THE CITY OF PITTSBURGH
it help alot thank u
Good variety of food. I know cause I work here.
Excellent place
Unless your child falls within the staffs little b...
Unless your child falls within the staffs little box of known problems, they will dismiss you and not help your child. We have heard " I've never seen this, I dont know what this is, " so almost 2 months and still no answer. Drs give different opinions which if you dont choose the correct treatment,...
Very good hospital :)
Clean, kid friendly, professional!
Great doctors nurses so nice
Love children's hospital! :-) everyone's so kind!
Son went in for Seizure symptoms between Dec 8-9th...
Son went in for Seizure symptoms between Dec 8-9th out on the 9th. Awesome staff. Even the office staff was generous and very caring when we went back on the 30th for his MRI. They have an excellent waiting room to keep other children busy for hours. Also very clean.
I had to go to three different floors to find a cl...
I had to go to three different floors to find a clean bathroom. Hopefully everything else is clean
The staff and atmosphere at the UPMC Children's Ho...
The staff and atmosphere at the UPMC Children's Hospital is incredible. They're geared towards making the children as happy as comfortable as possible. Combined with the highly knowledgeable staff, this is the ultimate place for child healthcare.
They were not helpful at all they just were in the...
They were not helpful at all they just were in there office and there vending machine is auful
This rating is a little high. Had my son x-rayed l...
This rating is a little high. Had my son x-rayed last night and was released 15 minutes later with a big thumbs up. No sling, no wrap and no restrictions. By the time I got home, my wife recieved a call from them saying that the radiologist reviewed the xray and found a hairline crack. Still no prob...
We had our almost 2 year old in for an overnight E...
We had our almost 2 year old in for an overnight EEG and the staff was extremely friendly to our son and to us. Definitely recommend them to anyone! If it wasn't 2 hours away from us we would come back for everything!
Very nice people and friendly
They have amazing staff. We go to the urgent Care ...
They have amazing staff. We go to the urgent Care a lot because it's faster than the ER. We always are treated great and we get in and out within a hour. The wait room is nice and has fun stuff for the kids to keep them occupied while you wait to be seen. The urgent care is only open til 9pm. So you...
The wait time here is absolutely ridiculous. Sitti...
The wait time here is absolutely ridiculous. Sitting in a waiting room for over 3 hours with a sick toddler who vomited twice during the wait was absurd. I recommend making this your last option unless you don t have anything else to do.
Horrible place my poor sister and nephew are there...
Horrible place my poor sister and nephew are there the Dr said he will get surgery this morning and they are still waiting no one will tell them anything he has been without food or water since yesterday I would never recommend this place to anyone
Everyone is so nice & respectful
My son was life-flighted here and we stayed for 5 ...
My son was life-flighted here and we stayed for 5 months. If you need to take your children anywhere I recommend taking them here. They saved my sons life. The docs, nurses and all staff is amazing, super friendly, easy to talk to, and very informative. Every step of your child's recovery, check-up ...
Great service
Staff was very attentive to my son while he was re...
Staff was very attentive to my son while he was recovering from surgery.
I used to like children's hospital but every sinc...
I used to like children's hospital but every since they moved they become rude n un caring. With kids who have autism
love this place !
They never seem to help at all they always push th...
They never seem to help at all they always push things off to the side I have had epilepsy for 10 years they have not helped once they only have made it worse and now I can't even. Do my school work I went into the hospital after I had a seizure told the doctor my rib hurt he looked at it didn't eve...
Staff are wonderful here on 9b my son had cancer a...
Staff are wonderful here on 9b my son had cancer and they treat him like their own there. Wouldn't go anywhere else.
I contacted Patient Relations on 2/27 about my son...
I contacted Patient Relations on 2/27 about my sons experience with the Urology Department. It took forever to get a response from anyone at UPMC Children s. The last my husband and I heard from them, which was only to let us know they were being investigated, was after we submitted our concerns to ...
Wonderful hospital. My daughter spent months there...
Wonderful hospital. My daughter spent months there in the NICU. The staff was amazing. We still go back to see ENT and Pulmonary. I won't take my child anywhere else that doesn't at least consult with Children's.
Most hospitals should be run like this one. You ca...
Most hospitals should be run like this one. You can tell that they really do care!
The workers go above and beyond to help not only t...
The workers go above and beyond to help not only there patients but also their families. They have staff that are their only to help make sure you child understands what is going to happen, what to expect. As well their main job is to try and find ways and things they can do in order to help make th...
Worse place to bring your kids , waited 2 hr daugh...
Worse place to bring your kids , waited 2 hr daughter was having little of trouble and they couldn't wait 5 min for her to calm down send us out and wanted us to make another appointment for a month from now save your time money and patience ....
Because they are not helpful and they suppose to h...
Because they are not helpful and they suppose to help babies out not hurt them and my baby was there four three days and I didn't Lyke how they just had to do surgery on my baby and had a baby that was sicc and was crying all not and kept my baby up all night and he was so tired I stay up all ...
Worst experience ever. Took my daughter for an ar...
Worst experience ever. Took my daughter for an arm injury. Told nothing was wrong. A week later could not get a follow up appointment. Went to West Penn to find out she has a radial fracture.
ER is the best for everything but it s a joke how ...
ER is the best for everything but it s a joke how long you wait. 2 hours in waiting area when it s says average 50-60 minutes and haven t been taken to a room. Total time 4 hours for 2 stitches but doctor ended up putting 4 holes in my sons lio. Snapped one and pulled string all the way through o...
I usually don t have problems when I go to the hos...
I usually don t have problems when I go to the hospital but yesterday when I came to the hospital with really bad stomach aches, I ve had for about a week. So I go to the emergency room...skip to when I get my nurse she s asking questions and then the question do you smoke came up, usually id keep I...
Staff are friendly and helpful
Outstanding hospital for children. Every doctor, e...
Outstanding hospital for children. Every doctor, every nurse, every intake specialist I have ever encountered has been nothing but caring, professional and excellent in their field. We in Pittsburgh are so fortunate to have this hospital for our children.
The nurses did everything they could to make sure ...
The nurses did everything they could to make sure our stay was comfortable. The surgeons did an amazing job on my babies heart.
They do a great job taking care of kids, and the f...
They do a great job taking care of kids, and the free on demand movies in the patient rooms are pretty cool too.
We had our orthopedic appointment today and it was...
We had our orthopedic appointment today and it was the fastest appointment that we have ever had
Amazing staff who helped us when we were at our mo...
Amazing staff who helped us when we were at our most desperate point. CAn't say enough positives about UPMC
Children's is number 1 because they are a teaching...
Children's is number 1 because they are a teaching hospital and can NOT be sued for medical malpractice. One of my children had to be treated there for 2yrs. My child went through hell because of mistakes made and pure ignorance of a large portion of the staff who were in charge of his care. When a ...
I was here a long long time ago. But I was curious...
I was here a long long time ago. But I was curious would I still have a mrn? And if so would I be able to get access to the portal?
Daniella has been a patient in the HHT Center sinc...
Daniella has been a patient in the HHT Center since 2015. She has had many surgeries at Pittsburgh and was even scheduled to have brain surgery at Pittsburgn to have an aneurysm removed. Unfortunately, it ruptured 10 says early.
We have been traveling 7 hours each way, so it is only logical to lo...
They are warm and very professional.
amazing people amazing building amazing place 100 ...
amazing people amazing building amazing place 100 satisfied
With 5 children under 6 this hospital is very acco...
With 5 children under 6 this hospital is very accommodating. All staff is amazing. Very child friendly environment. Wait time in ER is about an hour to hour and a half every time I have gone but there is enough to entertain children as they wait. Stayed multiple nights on more than one occasion, s...
Good
There is no reason whatsoever that a er department...
There is no reason whatsoever that a er department should take 5 hours to see a patient I think UPMC needs to evaluate there staff.
We were there for 2 days, & all of the staff were ...
We were there for 2 days, & all of the staff were excellent, with the exception of 1 nurse. My baby's medical care was the absolute best, and the outcome was wonderful. They will always be my go to hospital for my children.
The nurse Hayley in the picu was the only reason I...
The nurse Hayley in the picu was the only reason I stayed sane after my son's surgery in June. She was so sweet and really cared about her job. She made sure the other nurses knew exactly what to do with him, and even stayed after her shift a few hours to keep an eye on him. There is not enough nice...
Save my life I'm eternally grateful
Show up for appointment early and still waiting 30...
Show up for appointment early and still waiting 30 mins after the appointment was suppose to start.
We specifically deal with hematology and adore Dr....
We specifically deal with hematology and adore Dr. Deb Coen. My son had a one foot blood clot almost 3 years ago and the care he received was wonderful. He turned 16 in the hospital and the staff went above and beyond to make his birthday as enjoyable as they could. We love Childrens and recommend i...
Children's Hospital of Pittsburgh is truly the bes...
Children's Hospital of Pittsburgh is truly the best!! They have so many Specialists that do not give up on finding out what is wrong with your children especially when it's something that may be rare. They consult with other Children's Hospital's and other Specialists in that field of medicine to ge...
We are currently in 8b and I feel like if I had no...
We are currently in 8b and I feel like if I had not stayed the night along with my 6 year old daughter, my preemie baby would have been forgotten and neglected!!!! I have asked 5 times for a couple more blankets because it s freezing. It s now 5:00 in the morning and I haven t seen a blanket or a nu...
Their motto: Medicate and release. If you advocate...
Their motto: Medicate and release. If you advocate for your loved one they give you a hard time.
Took forever to get doc appointment because they c...
Took forever to get doc appointment because they claimed to be too busy without the staff so we finally meet with Ortho doc to take off cast and we scheduled to get cast off now they claim he didn't have an appointment and won't answer the phone nor call back voice mails to schedule... We will be f...
My daughter and I took her 2 month to emergency fo...
My daughter and I took her 2 month to emergency for 3 hours of non stop crying,screaming. We got there at 9.30 ,then called into triage 90 min.later,told were cleaning a room would be seen soon.Didnt go back to a exam room for 2 hours with a screaming baby.meanwjile it looked like most of the patien...
They saved my daughter's life with a liver transpl...
They saved my daughter's life with a liver transplant back in 2012. Absolutely love the care they provide.
It was clean courtis and very well staffed
The care is wonderful. However the Scheduling is ...
The care is wonderful. However the Scheduling is terrible. I'll call and leave massages and not get a call back for days. Also the wait times can take very long. I wish they would have toys in the examination rooms to give kids things to do while you wait (sometimes a very long time) for our doc...
The staff is very family oriented and very helpful...
The staff is very family oriented and very helpful.
ER is an unacceptable, it took me almost 4 hours t...
ER is an unacceptable, it took me almost 4 hours to see one single doctor.! Meanwile we had couple of nurses only. I cant consider the "ER" is real ER at all!
Spent the night when my daughter had her tonsils o...
Spent the night when my daughter had her tonsils out. She received fabulous care. Every staff member we encountered was so nice & went out of their way to make her feel comfortable at all times. I wish all hospitals were like this. Ryan in the 6th floor post surgery unit went above & beyond to h...
Been here since 530 last night my child got admitt...
Been here since 530 last night my child got admitted at 9pm and yet to have a room upstairs it s now the next day 10am and still down in the emergency department I m sorry but with a child that can bearly make it to the rest room and has to walk down the hall every 10 mins is uncalled for. Not satis...
Excellent hospital,Dr Z,was my savior and is staff...
Excellent hospital,Dr Z,was my savior and is staff.
My Grandson was admitted to the hospital on Tuesda...
My Grandson was admitted to the hospital on Tuesday, to have a colonoscopy and endoscopy done. He had to stop eating by 9:PM on Tuesday night for the tests to be done on Thursday morning.He was not able to drink anything after midnight on Wednesday . By noon on Thursday afternoon, the tests were not...
Very well
I dont know why people are complaining about the e...
I dont know why people are complaining about the er the kids in there have far worse from a cold with a runny nose. I love it!!! This is the best hospital for children. My sons 5 months and we will never switch hospitals. Sometimes it can be a little wait but totally worth it. I have a daughter 20 m...
I have heard nice things about Children's Hospital...
I have heard nice things about Children's Hospital. That's honestly the reason we went - it isn't particularly nearby for us. Unfortunately my experience wasn't what I had hoped it would be. The woman at admissions check-in at the ER was extremely cold and stoic. She simply said "sit over there. she...