Quite a mess of unqualified, uncaring, zookeepers ...

Quite a mess of unqualified, uncaring, zookeepers learning the "business" at your child's expense. Totally clueless on modern medical treatment. Only a good place to go if you know nothing about health, and are prepared for them to manipulate their care to milk your money as much as possible (to the point of dancing on the malpractice line). If you know what your child needs go elsewhere, because asking for them to give you what is needed results in them giving you what is best for their shareholders and scrambling to explain why the child has to wait to receive the care they deserve.