Brand Developers Ltd

3.2 · 91 reviews
linkedin.com Write a review
A
Andy Woolhouse
Reviews 1
2020-09-13 11:57

Can openers, should have received 4 plus 4 colande...

Can openers, should have received 4 plus 4 colanders, received 2 can openers and 6 colanders?
After 45 mins on the phone and going from customer service all the way to management, finally got agreement that they would send out the extra 2 can openers, to fulfill the original order. We will wait and...

Read full review

J
Judith-Anne Baltus-Andrews
Reviews 1
2020-09-04 11:41

I bought 2 fish seekers from your page $2000 doll...

I bought 2 fish seekers from your page $2000 dollars worth. Assembled it word by word as per instructions manual. Water got inside the hull and over a short period of time internal mechanism started rusting ceasing motor. I was blamed for this. They said user error. After a lot of to and froing the...

Read full review

J
John Patrick Bautista
Reviews 1
2020-08-19 17:17

Have paid for a Split super king bed worth $6500 3...

Have paid for a Split super king bed worth $6500 3 months ago. Have called the Tv shop to get it delivered on the 18th of Dec 2018 to my newly built property but they never did. Have called again on the 20 asking where my bed is and got told that i will be receiving a call within 48hrs and never did...

Read full review

F
feao87
Reviews 1
2020-08-17 23:57

Poor customer service when it comes to trying to r...

Poor customer service when it comes to trying to return product before 30 day trial.tried contacting to gain rma number only to be forwarded to an answering machine with no voice message.Managed to get through to them only to be told someone would call me back still waiting.only thing is money has c...

Read full review

J
Jim Chambers
Reviews 1
2020-08-09 22:22

It s obvious that your company operates on the mis...

It s obvious that your company operates on the misfortune of weak consumers in a demographic that are unlikely to be perisitant enough in successfully initialising and executing your strict refund policy within the allotted time. Your poor lack of customer service reflects this statistic and justifi...

Read full review

D
darna watson
Reviews 1
2020-07-28 08:48

OMG where do I start not only where they rude over...

OMG where do I start not only where they rude over the phone and email to me they sent me the wrong product charged me 250 for shipping and I had to ship the product (total gym) back to there VIC warehouse at my own expense it only cost me $95 to ship back that is a big price Mark up at the consum...

Read full review

T
Tania Gorman
Reviews 1
2020-07-21 08:57

I had to give a 1 star rating to be able to post ...

I had to give a 1 star rating to be able to post this but really didnt want to give any as this company is the worst to buy from. Misleading information into the product I purchased paid $500 for the shark light weight vacuum It wont pick up anything of hard floors throws everything around had no a...

Read full review

N
Neil S
Reviews 1
2020-07-06 06:50

I have a mini max in July 2017 and this is just a ...

I have a mini max in July 2017 and this is just a start. The product mini max could hold charge and I wrote an email explaining what was happening and asked for a replacement. I was told that they couldn t replace because product was faulty so they sent me all the necessary documents to return which...

Read full review

S
scott reid
Reviews 1
2020-07-01 10:15

Everyone beware if your looking to buy a fish harv...

Everyone beware if your looking to buy a fish harvester dont waste your time with the TV shop they are over priced. Buy the same thing from miter 10 for $1800 including the beach buggy yea that's right $1800 forget the TV shop price of $2800 which is their 50 per cent discount price.

Read full review

J
Jordan Millane
Reviews 1
2020-06-11 08:46

It takes 60 seconds to give a customer a RMA numbe...

It takes 60 seconds to give a customer a RMA number and set up a return ... this company takes 1 week and told me they would ring me back, that was a lie .. its clear and obvious they do not want the product back even after owning it for less then a week

Read full review

C
Carla Russo
Reviews 1
2020-06-03 12:13

This company is so frustrating have tried on numer...

This company is so frustrating have tried on numerous occasions to contact them re faulty goods no return call nothing keep you hanging on phone for ever only to promise to call back with no response. Good luck if you buy something and its not faulty because if it is you can not get answer back no...

Read full review

Z
Zainab Pardawala
Reviews 1
2020-06-01 05:38

i have the Transforma Ladder, the Sunshine Blade I...

i have the Transforma Ladder, the Sunshine Blade Instant Heater, the Taste The Difference Cookware, the Copper Pro pans, the Bambillo Mattress Topper and the Perfect Fit Pillows - as you can tell i shop with them alot...had a brilliant experience with the products and their service! would give them ...

Read full review

I
Irene Henry
Reviews 1
2020-05-26 15:12

I have had a number of bad customer service. The ...

I have had a number of bad customer service. The customer service number line can be the worst they talk to you like you are a child, they argue with you when you know your right, they back chat, talk over you and certainly don't listen. WELL DONE TV SHOP train and employ people that do listen and...

Read full review

K
Ken May
Reviews 1
2020-05-19 10:47

Very dodgy dealing with this people... very unprof...

Very dodgy dealing with this people... very unprofessional. Found out that they had accessed my account for money when I had not purchase anything from them for year's.
They are really rude especially if you are looking for a refund.
When you're talking to someone you can hear chickens in the back...

Read full review

B
benny bannassi
Reviews 1
2020-05-16 07:03

i brought a Conrad fish harvester from miter 10 fo...

i brought a Conrad fish harvester from miter 10 for $1899 RRP with the trolley and all other stuff, TV shop your sale person was very very pushy and continued to call me and question me on being able to buy the same thing from miter 10 cheaper then your so called HALF PRICE ONE TIME OFFER of $2800. ...

Read full review

S
Simone Delailomaloma
Reviews 1
2020-05-09 12:05

Absolutely disgusting service. Returned my powerfi...

Absolutely disgusting service. Returned my powerfits within trial period and have been mucked around so much for my refund. They told me I didn't have to return shake. I am waiting for my refund and they said there us a good up because they don't have the shake. I told them that I was told I didn't ...

Read full review

A
Anne Holt
Reviews 1
2020-04-25 05:44

I had to give one star to write this otherwise the...

I had to give one star to write this otherwise there would be no star. I purchased a pain erazor and it's not doing a thing. Rang last Friday to get a RMA number and was told I'd have one within 48 hours. I rang again today as I haven't heard from them and the person on the phone was very abrupt and...

Read full review

K
Kate Trower
Reviews 1
2020-04-22 18:42

I have to give TV shop ZERO stars. Service appalli...

I have to give TV shop ZERO stars. Service appalling and they sold us a used and broken fish harvester! Both remote and line on winch used.
Refused to ever get management to call me.
Can only ever talk to telesales who I feel sorry for.
Disgusted beyond words!

Read full review

D
Dayanand Gupta
Reviews 1
2020-04-06 12:51

The best of both worlds. Not only TV shop has amaz...

The best of both worlds. Not only TV shop has amazing products that are worth buying but it also has a great environment to work and learn. The sales floor is just like you are on the wall street. With good incentives and commission, TV shop has helped its employees to buy their own homes and busine...

Read full review

D
Dorothy Fraser
Reviews 1
2020-03-27 05:50

First response telephone operators very good. Th...

First response telephone operators very good. They are polite and helpful and I would find it hard to believe that any of the ones I have spoken to would be responsible for what I would describe as possibly tbe worst customer service experience I have had. In fact I have had absolutely no custo...

Read full review

F
Ferdinand Sanchez
Reviews 1
2020-03-11 23:57

I'm with the company for more than half a decade a...

I'm with the company for more than half a decade and been with several else.

From experience, work is just merely work at the end of the day.

The main difference that will make you go or stay is the people you work with and the GM that drives it.

Jerry is one supportive, generous and unders...

Read full review

G
Gary Chatwal
Reviews 1
2020-03-10 04:28

I have been an employee with BDL since 2012 and cr...

I have been an employee with BDL since 2012 and credit my personal and professional growth to it. I believe that we have life changing products which are best in the market. I can confidently say that I look forward to work every single day and believe its an amazing company to work for career wise.

Read full review

A
Abhijith Tata
Reviews 1
2020-03-06 19:00

Have seen an advertisement on sunshine blade insta...

Have seen an advertisement on sunshine blade instant heaters being winter wanted to buy one and gave them a call they were really helpful in
me purchasing one and offered a second one for half price. It was really a pleasure doing business with TVShop. Can't wait to have the product delivered and c...

Read full review

D
Dave Tyagi
Reviews 1
2020-03-03 21:46

Very bad service. Delivered a wrong mattress. The...

Very bad service. Delivered a wrong mattress. The courior company they use has arrogant and rude installers. I am still waiting for the right product. No service on weekends however they do deliveries on the weekend. Very very dissatisfied and dissappointed.

Read full review

J
Judith Keown
Reviews 1
2020-02-21 11:15

I have purchased many $$$$$ worth of products with...

I have purchased many $$$$$ worth of products with Branddevolopers over a long time . My first experience of needing to return a product has left me discussed with the service provided . Was initially advised someone would call back within 2. - 3 hours ( Didn't happen ) Rung back again requesting RM...

Read full review

B
Brenda Tapa
Reviews 1
2020-02-11 23:06

Okay where to start?? I, in line with another cus...

Okay where to start?? I, in line with another customers review on this site I have had nothing but the run around. This is not targeting some of the lovely telephone people but more the system and how it is operated. Of course if you work there you are going to like it Mr Choudhry, but try being ...

Read full review

D
D. Legaspi
Reviews 1
2020-02-08 23:24

Poor. My daughter ordered a adjustable bed on 14 A...

Poor. My daughter ordered a adjustable bed on 14 April 2018 and cancel the order on the 16th April 2018 , She thought it is already okay. Suddenly 18th of April they deduct the initial payment of $1,211.99 in her account but the agreed date to be deducting the initial payment was supposed to be 21...

Read full review

G
Gary Marshall
Reviews 1
2020-01-23 09:21

Don't do it!!!! paid for a Kool Grill Cooker VERSI...

Don't do it!!!! paid for a Kool Grill Cooker VERSION 2 with Domed lid and received a obviously returned Kool Grill with built in rust, and fatty deposits, DEFINITELY not new. This was a special present from my wife for Christmas and she is heartbroken. We could have got the Kool Grill in Australia...

Read full review

M
Mr P
Reviews 1
2020-01-20 12:37

Nutri Infusion 700 is absolutely rubbish. On my se...

Nutri Infusion 700 is absolutely rubbish. On my second machine and the second unit is starting to leak liquid from the blades between the bearings only after a few months of owning it. It only gets rinsed under fresh tap water and never place in a dishwasher. I contacted Brand Developers only to be ...

Read full review

J
Justin Lemmens
Reviews 1
2020-01-12 05:42

Worst Customer experience service ever. Goods not ...

Worst Customer experience service ever. Goods not delivered. Situation not investigated within agreed times. Situation not resolved. Phone calls not returned. Yet they continue to take money from our account. Would not recommend these guys in any way shape or form

Read full review

C
Cher Aspden
Reviews 1
2020-01-10 11:03

New Update... .. From 1 Star to now a 2.5 After th...

New Update... .. From 1 Star to now a 2.5 After this review was posted I got a call the following day to say they are sorry and happy to refund me in full and keep what I was sent.
Great outcome Thank you.
Just a real shame it took this review and many emails and phone calls to get anywhere. Goes ...

Read full review

R
Rebecca Merritt
Reviews 1
2020-01-10 06:44

Worst company I have ever dealt with. Called them...

Worst company I have ever dealt with. Called them to ask to return products and they said I had to Email through request. Did that. 2 days later no response. then it was 2 days over the return date. Emailed again.. . money came out of account and they said I had gone over the notice of return (even...

Read full review

L
Lee-Ann Kemp
Reviews 1
2020-01-05 17:38

Just tried to order a product for my mother. They ...

Just tried to order a product for my mother. They have made it so incredibly difficult! If it wasn't that it was for someone else no way would I deal with this company. Was given an extension to call back to and then when I rung they said they couldn't put me through. It shouldn't be this hard peop...

Read full review

View all reviews on Trustburn
AMP version. View on Trustburn