I have purchased many $$$$$ worth of products with...

I have purchased many $$$$$ worth of products with Branddevolopers over a long time . My first experience of needing to return a product has left me discussed with the service provided . Was initially advised someone would call back within 2. - 3 hours ( Didn't happen ) Rung back again requesting RMA & was told I am at front of queue & someone would be in touch within next 48 hrs !!! Have always had someone call back within time given when wanting to purchase !!!! Would suggest you are very sure about your purchase before buying from them. My purchase also cost around $45 for handling & shipping which is not refundable as well as my cost to return product !!! Seperate cost for each item sent but all in 1 package .