Can openers, should have received 4 plus 4 colande...

Can openers, should have received 4 plus 4 colanders, received 2 can openers and 6 colanders?
After 45 mins on the phone and going from customer service all the way to management, finally got agreement that they would send out the extra 2 can openers, to fulfill the original order. We will wait and see if they arrive, if not it's a job for Fair Go.