Birmingham Marriott

4.2 · 723 reviews
Write a review
M
Michelle Buzbee
Reviews 1
2020-09-27 18:30

Attended a formal wedding and reception here it wa...

Attended a formal wedding and reception here it was beautiful. The staff was very professional and the location inside and outside was very clean. I will stay here in the future and will use for future wedding or meeting venues.

Read full review

J
Josh Fontaine
Reviews 1
2020-09-25 01:19

We stayed one night at this hotel and I have never...

We stayed one night at this hotel and I have never seen a staff any more friendly or professional! Every employee spoke to us and was asking for ways to serve us. The breakfast bar was delicious. There were a couple of minor issues in the room, so that is the only reason I'm not giving five stars. I...

Read full review

B
Benita E
Reviews 1
2020-09-24 14:47

To say the service received during my stay was exc...

To say the service received during my stay was exceptional would be an understatement! Manager Tonya Williams was just outstanding along with others like Emily at the front desk, Housekeeping, Denise at the restaurant along with the tall bellman that assisted me when I first walked in. There was a c...

Read full review

J
Jason Hayes
Reviews 1
2020-09-23 22:49

Out of every Marriott that I have stayed at this o...

Out of every Marriott that I have stayed at this one is by far the worst one. We had to change rooms 3 times because of issues with the bathroom. The hotel seems to be an older one and could use a little bit of an update. The customer service was good. We just had issues with the actual hotel.

Read full review

A
ANGELA Noblesblackman
Reviews 1
2020-09-23 16:56

Room was not what I would expect from a 5 star hot...

Room was not what I would expect from a 5 star hotel. First thing was the commode was rusty. Asked for a room with two beds got there and was told that the only thing available was a king bed and pull out sofa bed. No one came to clean our room so at 5pm I called and was told that the points were b...

Read full review

J
Joey Gibson
Reviews 1
2020-09-22 01:14

Very nice hotel. Check in was a breeze with super ...

Very nice hotel. Check in was a breeze with super helpful and friendly staff. The room was spotless. Very comfortable bed with good pillows. I'm super picky about my pillows. would stay here again if I'm ever in the area. I stayed in a king room. The shower was very nice as well. Actually none of ...

Read full review

J
Juana Silva
Reviews 1
2020-09-21 14:15

Very pleasant!

Very pleasant!
Enjoyed our 2 night stay. Room was clean, staff was courteous and attentive, and area around the hotel felt safe. Had no issues with parking. Breakfast was OK with hot items such as eggs, biscuit and sausage as well as fruits, cereals, etc. Hotel seemed either new or updated, a very...

Read full review

J
Joshua Explores
Reviews 1
2020-09-20 00:50

Where do I stArt. They are doing construction and ...

Where do I stArt. They are doing construction and we weren't told. The young lady at the front desk callie had her best friend at work and thought it was ok for her to be at the front desk while she works. She was texting while the oh just rang. We had to chg rooms 3x the first room had cereal all.o...

Read full review

K
Ken Jordan
Reviews 1
2020-09-19 03:57

I payed up front through Priceline, after returnin...

I payed up front through Priceline, after returning home I find out that they charged my credit card again.I called customer service and they said I have to talk with the hotel. I have called the general manager and accountant and they will not take my call or return any calls . My next course of ac...

Read full review

R
Ronald White
Reviews 1
2020-09-19 02:15

This is a wonderful place to stay and I would high...

This is a wonderful place to stay and I would highly recommend staying here in the Birmingham area. The room was clean and very comfortable. I had an excellent night of sleep. I cant say enough about how comfortable the bed was. The staff were very attentive. It was a great stay and I will definite...

Read full review

C
Clan Weldon
Reviews 1
2020-09-16 16:34

We were in Birmingham to celebrate our daughter s ...

We were in Birmingham to celebrate our daughter s birthday and stayed at the Marriott. The person at the desk was helpful and attentive. The bartender was nice and the room was great.
My only complaint was the breakfast buffet was only warm not hot and the staff seemed to be overwhelmed by the numb...

Read full review

S
Suzanne C
Reviews 1
2020-09-16 12:18

The hotel was pretty large for the number of eleva...

The hotel was pretty large for the number of elevators available, the bathroom lighting was horrible, the entire Kleenex box was wet like it had been dropped in the toilet, and the cocktail was watery. All in all, not my favorite Marriott!

Read full review

C
Clarissa Vasquez
Reviews 1
2020-09-14 20:28

After evacuating from hurricane Irma and driving 8...

After evacuating from hurricane Irma and driving 8.5 hours, we arrived at this Marriott at around 1130am-noon. They advised us of a strict 3pm check in time. Having a small animal with us we decided to wait outside for 3 hours. At about 245pm I asked when we would be able to get into a room, the lad...

Read full review

M
Melissa Graham
Reviews 1
2020-09-11 18:30

My family and I stayed at the Marriott Birmingham ...

My family and I stayed at the Marriott Birmingham on 3590 Grandview Parkway last weekend (Jan. 19). We were having a small impromptu birthday gathering for cake and coffee in my mother-in-law's honor. In the middle of our meal/cake & coffee, a very drunk man who had stumbled in the side doors of t...

Read full review

J
Jamie Mesey
Reviews 1
2020-09-09 03:26

The staff was friendly upon arrival and promptly c...

The staff was friendly upon arrival and promptly checked me in to my room. The rooms were very nice and clean as well as more updated/modern. The only issue was you could hear anyone in the hallway very easily.. even when the were trying to be quiet.

Read full review

R
ryan hodgson
Reviews 1
2020-09-06 23:34

What do you expect from such a high name hotel? Ex...

What do you expect from such a high name hotel? Exactly what we got
The service was awesome. Checking in and out was a breeze and any questions we had, they had the answers.
We had 3 bigger guys in one room, and 2 were not going to fit on the full size beds they had. We asked about our uptions, an...

Read full review

S
shai aharoni
Reviews 1
2020-09-04 20:56

Covid-19 : no room cleaning (which should be an es...

Covid-19 : no room cleaning (which should be an essential). No breakfast for platinum members, but you can purchase (if you pay there isn't Corona). No business center,. You have to email your staff for the curious reception people to go over. One of them told me that I can't get another bottle of w...

Read full review

View all reviews on Trustburn
AMP version. View on Trustburn