Where do I stArt. They are doing construction and ...

Where do I stArt. They are doing construction and we weren't told. The young lady at the front desk callie had her best friend at work and thought it was ok for her to be at the front desk while she works. She was texting while the oh just rang. We had to chg rooms 3x the first room had cereal all.over the floor, the second room at blood spots on the sheets and I had to wait 12:45- 3:45pm for a manager to call me back after I requested to speak with one multiple times
I don't think we would stay here again