I decided to buy a car at auction...
I decided to buy a car from a copart auction, contacted the Avtobitmaster company, they gave me access to their platform. I won a car in November. The company gave me an invoice of $1800, I paid it in full, I took the car from the auction, but the title did not a...
Scammers for sure. Do not use this service. If you do, do not use the max bid feature because that's what you will be charged no matter what. I was the only bidder at $275 when the auction closed. The following day I'm told I won with the winning bid of $1000, my max bid amount. Contact them and tel...
I recently purchased a vehicle from their platform, only to discover that it was an absolute nightmare. The car I received was not only broken but had clearly been stripped of its essential parts, including headlights, sensors, and engine components.
First of all, let me express my outrage at the f...
Autobidmaster manipulating of bidding on cars, changing the price of the car on the fly. I lost my money. It's horrible((
I am utterly dissatisfied with my experience as a customer of the AutoBidMaster online auto auction. The level of incompetence and unprofessionalism displayed by the staff is absolutely unacceptable.
From the very beginning, I encountered issues with bidding on vehicles. The website is poorly desig...
As a customer of the Autobidmaster online auto auction, I had a horrific experience with their customer support. Not only was their English barely comprehensible, but their rudeness and lack of professionalism were beyond belief.
When I tried to ask questions about bidding on and shipping cars over...
I cannot express how disappointed I am with Autobidmaster online car auction website. I thought I could trust them with my personal information, but it turns out that was a big mistake!!
Recently, I discovered that my personal data from my account on the website had been stolen and sent to third-pa...
I recently made the mistake of buying a salvage used Subaru Forester at autobidmaster online auction, and I have regretted it ever since. The car looked decent enough in the pictures, but when it arrived, I was in for a rude awakening.
The suspension had hidden damages and it was a complete disaste...
I am extremely disappointed and angry with Autobidmaster online car auction. After purchasing Toyota Camry SE 2023 from them, I discovered that the vehicle had hidden rear end damages that had been covered up by the seller at auction. When I brought this to the attention of Autobidmaster customer su...
I cannot express my anger and frustration with autobidmaster car broker website enough. I recently bid on a car during their live auction and was the highest bidder, however in the moment the price had suddenly skyrocketed, but I checked and on the parent copart website a was a top bidder! Autobidma...
I am absolutely livid with Autobidmaster car auction website. Not only did they charge me an additional $349 annually without my consent, but I have also discovered that they have been sharing my personal data with third-party websites.
I trusted this website with my personal information, including...
I am absolutely furious with this car auction website. After registering for a membership, I discovered that they had charged me an additional $249 annually without my knowledge or consent. When I reached out to customer service to inquire about this charge, they were unresponsive and unhelpful.
No...
I recently participated in Autobidmaster online auto auction and was impressed with the selection of cars available for auction. However, I was disappointed to learn that the company applied automatic annual credit card charges without my consent.
This experience left a negative impression on me an...
I just want to express my concern about the extra fees and credit card charges required to participate in Autobidmaster auto auction. It is unbelievable that users are required to purchase the basic, advanced or premium membership and add a deposit to start the car lot bidding process. This makes th...
I'm beyond disappointed with my experience with Autobidmaster car auction. After purchasing a car from them, I discovered that the interior of the vehicle had been flooded, leaving it completely ruined. When I brought this to the attention of the Autobidmaster represenatives, they admitted that the ...
I cannot believe the appalling experience I had with AutoBidMaster. I recently purchased a car from them, and to my absolute horror, discovered that there was a rat living in the interior of the vehicle!
The smell was overpowering and the rat had left droppings and damage throughout the car! When I...
Ivan, this is something! Withdrawed 300 USD overpayments. Brought out a little over a hundred! Do not mess with this name, it is better to contact his colleagues.
As a customer of Autobidmaster online auto auction, I had a truly terrible experience. From start to finish, it was nothing but frustration and disappointment. The website itself was clunky and difficult to navigate, with confusing menus and a lack of clear information about the cars available for a...
Let me express my disappointment with the extra fees and credit card charges that are required to bid on a car at your online auto auction. It is frustrating that bidders are required to add their credit card details and put down a deposit before they can even make a bid. This creates an unnecessary...
I have to share my disappointment and frustration with the unprofessional and rude customer support service I received when attempting to participate at autobidmaster online car auction.
As a customer who was interested in bidding on a vehicle, I expected to receive clear and timely communication f...
I with my wife purchased a vehicle at autobidmaster with a ridiculous experience was nothing short of a complete disaster. The car I received had a severely damaged interior, with clear signs of a biohazard that had not been properly cleaned. Not only was the smell unbearable, but there were clear s...
I recently participated at Autobidmaster online auto auction, and I must say that I had a ridiculous experience. To begin with, I was attracted to the auction because of the low prices advertised, but when I won the bid, I was hit with several hidden fees that were not mentioned during the bidding p...
It was a really frustrating experience to purchase a used salvage BMW 540i 2019 at car auction on the autobidmaster.com. The auction listing had seemed like a great deal, but once I started the purchasing process, I realized that there were all sorts of hidden fees and charges that had not been disc...
I purchased a salvage car at Autobidmaster online auto auction, and it was a terrible experience. The auction listing had said the car had "minor damage," but when I received it, it was clear that the damage was much more severe. The car had been in a serious accident and was barely drivable. It nee...
I expected everything, but I didn’t expect the company to steal the front bumper, 2 led headlights and adaptive cruise control sensors from the Mercedes C300 2020 I bought at their auction. To everything else, add some additional commissions and a long delivery of the car due to waiting for document...
All they do is delay documents or lie and say that they are lost in order to get you to pay extra money and they threaten to not give you your car which you already paid for. You should pay a lot of extra money for a storage ($1595 in my case). I can’t wait for the day this business gets closed.
A huge amount of storage fees (a few thousand $) and long waiting for the car title. It's kind of a nightmare when you're waiting a title for 90 days. Very negative experience as the autobidmaster review in general. My suggestion is to exclude this Copart broker from your list.
I was very surprised to found hidden fees in my invoice. When I contacted with autobidmaster customer support they've just said that they can not do anything with that. Pure quality customer support. I just want to get bring me back my own $105 of the extra hidden fees. Is autobidmaster legit? Sure,...
Bought a car on 10/13/2021 Shipping Order 2006 Bmw X5 3.0I, VIN: 5UXFA135X6LY44752 on this site, everyone seems to get in touch and everything is under their control. But the car was damaged during transportation by the transport company from the auction to the port, namely the front glass and hood ...
These are very dangerous people. They remove valuable parts. And delays for no reason.
Delivery of the car lasts 9 months from winning the car auction in the USA. A car was brought to the port of Lithuania and they did not want to unload it for 45 days; when they unloaded it, they told you to demurage 1000 euros. Ugly.
I do not recommend a business with the company Autobidmaster. My 2 friends buy a car with them and wait 25-35 days for oceanic shipping. I bought Porsche 911 at autobidmaster site and wait about 30 days for oceanic shipping. They take money from you and then waiting few weeks to hit the cheapest shi...
Customer service was great and the team worked very fast. I was getting quick and prompt response to all of my questions.I would definitely like to come back to this company again in the future.
My experience so far has been very good staffs are very helpful to help you understands how to bid and what to look for when placing your bid. They adhere very strictly to their company policies I am sure that is why some people leave them with negative reviews. My advice for bidders ask them questi...
Car is received, so far I am 110% satisfied, I hope next car I will buy soon using your service. Just want you to tell thank you AUTOBIDMASTER TEAM for your support.
For two years in a row 2013 - 2014 I dealt with Auto bed master company and purchased through their site more than 20 vehicles ... more characteristic of this site is the transparency and credibility of all its staff or staff .. also easier to use the pages of this site to find and sort and Follow-u...
This is the worst website and customer service I ever had!!
First of all they never receive full payment! They always receive less and say the difference is an unknown amount deducted somewhere in between bank transaction by an unknown bank and they hold they buyer responsibility to pay that unknow...
Currently seeking legal advocacy, do not use them and put yourself in my situation. Their business model and practices are scam-like in nature. This is not an honest company. After they scam you they will refuse customer service. In my case they told me to figure it out myself, though it was not my ...
I'm leaving this review for my boyfriend Omar. We had the pleaser of working with Derek there. He was very helpful and easy to work with . I would recommend autobidmaster and Derek to anyone who needs their type of service .
Buyer beware. I sent payment the next business day. They said they didn't recognize my payment (what ever that means) and charged me late fees AFTER they release car to me. They held title hostage until I paid. Called BBB but that only was only minimum help. Buyer beware.
If you like being screwed over then proceed with the transaction. I am sorry if your like me and looked up their business practices afterwards..... Scam Artist
They are stealing deposit after 1 month. I lost 400$
Yes! I really loved it. Honest business, great deals, step-by-step support, lovely Carl, Lana and ANGEL VOICE - Olga M. Thanks a lot to all of you!
Pleasure to do business with AutoBidMaster! Strongly recommend to every one interested!
Sincerely yours,
Petru DUBENCO
I am extremely disgruntled with Autobidmaster as it is now rolling into February and we have been trying weekly to obtain a title for a vehicle purchased in September of last year through these people. Autobidmaster was not hesitant at all to take our money and have been giving us nothing but excu...
DONT TRUST THESE PEOPLE. THEY ARE A RIP OFF. THEY NEVER ANSWER THE PHONE WHEN YOU NEED TO FIX A PROBLEM. THEY WILL CHARGE YOU LATE FEES BUT THEY WOULD NEVER ANSWER TO FIX THE PROBLEM. GO WITH COPART AND GET A PROFESSIONAL CUSTOMER SERVICE.
I am extremely happy with AutoBidMaster service. Friendly customer service with easy to use website.
Good job guys!!
So my experience will be stated as accurate as possible, I signed up for the membership and it does state that 30 days are free however they do end up charging you 150.00 for the year (maybe a month of that is free, I'm sure it was in the fine print but I didn't read it) then the car I wanted went ...
Do NOT do business with them! They had one job, to sign and date the title, and they failed to do that (and this after waiting weeks for the documents). Called them, super rude service, wouldn't admit their mistake, and then made me pay for shipping to and from to get it corrected. Awful experience!...
I was extremely satisfied with the level of customer service I received from Autobidmaster. They were professional, courteous and very friendly. This is my 14th vehicle that I purchased through them and have not had a problem since. Inna was awsome!! She is very knowledgeable and very professiona...
I was very impressed with the level of professionalism at AutoBidmaster. My purchase went smoothly and timely. I would recommend this site to anyone yearning for great service.
What a miserable predatory company.
Make a mistake? TOO BAD. PAY US.
Need help? TOO BAD PAY US.
Just make sure to read the fine print VERY CAREFULLY.
Also understand that there are FEES on top of FEES on top of FEES.
Seriously. You think you understand what it'll cost and then they send you...
My experience with autobidmaster had been a good one thus far. I have bought many cars with them and i can say that they are a wonderful company. They give advise at each point in time to guide the intending buyer to make a good choice. I recommend them to any one that want to buy cars. My advise to...
EXTREMELY happy working 1st time with AutoBidMaster!
As a new user, I bothered them with tons of questions. Answers were always helpful, courteous, and quick. The process was explained VERY clearly and the site's software has the entire process automated in a fantastic, clear, user-friendly way....
I used this company once. At first it was OK. Their website is very easy to navigate as far as bidding. Once I bought the vehicle that's when the nightmares started. Long story short: autobidmaster gave me an incomplete title meaning it was missing signatures in order for me to put in my name. After...
they charge storage on days there not open ,
Wouldn t help out at all ...
have bought many cars form this place
Driver Tryed pay in cash they wouldn t take cash
I was searching the net using Google to find the best broker website for US auction cars to help me in buying a car from an auction. Immediately Google found AutoBidMaster and its twin SalvageBid for me and they were really the best after I compared them with other top competitors websites because ...
Excellent company to do business with. I was very pleased with their services. Every one with the company was very helpful. I will do business with them again and refer my friends to do business with them also.
i see so many people complaining about many relevant problems that AutoBidMaster could care less about just as long as they get more money out of their bidders... just take legal action and maybe they will clean up there act!!!! me and my family included was looking forward to using this website to ...
Total Rip-off, I m doing business with them for the first and it s a terrible nightmare. Please I want my refund. This guys can make one have a heart attack.
The worst experience!! Do not trust these people there website anything!! I will be contacting the state board to hopefully get there license revoked.
I would never recommend this website. We registered for the free trial membership and were charged for a Preferred Membership a couple of days later. Now we Google reviews and find that this has happened to others as well when they increase their bid limit on a vehicle. Very deplorable business p...
Buyer beware, be prepared to pay double of what you bid on from hidden charges and 100$/day late fees they slap you with
I had a free membership for almost one year and during that time I was looking at the cars that are being auctioned to try to get a sense of how much the final cost would be Some of the cars were overbid by quite a lot considering the damage unless they are buying them for parts I was looking for so...
HORRIBLE HORRIBLE HORRIBLE!!!!!!!!!!!!!!!!!!!! Avoid at all costs! The car I purchased had odometer fraud that was not disclosed to me at the time of the sale. The customer service staff is no help. Look at their rating on the Better Business Bureau. Don't waste your time, money or energy!
My dealings with AutoBidMaster was some what discouraging. I just purchased a 2014 Jeep with 11,888 miles and expected to get the total vehicle that I had purchased. When I received the vehicle the damage was as expected with no surprises from what was shown in the photos. Upon examining the vehi...
I am a Canadian and purchased through Derrick At autobidmaster He made it easy. The process was complated but he made it smooth and easy There was a problem at Copart Phoniex but they reslove through to Derrick as well and everthing is in order and i am ready to import my harley into Canada Th...
Great customer service, friendly staff, and excellent online platform that is easy to navigate and use.
Very professional and great customer service. Answered all questions very quick. Would like to Thank Lana for her great customer service and for helping us throughout all our transactions. Thank you very much.
Karl was very good to deal with thank you
I have had dealings with other brokers and the experience was not as good as the ones I've had with you guys
thank you
Erwin
Awesome customer support, olya helped me all through, she doesn't get tired of my worries, it all get solved once i chat with the support
We have been registered with AutoBid Master for over a year. We have used them a couple of times and have been pleased with their services. I would recommend them to anyone.
Purchased a Tesla Model S 85 though Bidmaster and the entire experience from start to finnish was exelent. The autobidMaster group was super helpful at all stages. As I was a first time buyer they called just to make sure I understood the process and walked me though parts I was not sure about. I wo...
The only way u can pay is wire transfer! if u pay with western union or money gram it will take 3 days for auto bid to get the payment. u will receive late fees from both companies! By far the worst experience I dealt with in my life, will never do business again with this company
They charge too much fees. compare theirs fee to other auto auction fees, and you will see BIG difference. i rather go thou directly auto auction fees they thou theirs.
Its too bad other companies cant conduct business like this company, my customer satisfaction was completely overwhelmed, any question that arose was answered quick and fast, They clearly show that's theres still hope when business is conducted fast and fair
I am sorry I cannot give zero stars, as they deserve!They are horrible and without any clues of what they do.One of their representative said I am the highest bidder after I was online and saw that I was outbid!! And most of all, you cannot bid live, as I lost 3 hours online until my item was on the...
I receive A+++++ service from Lana and Derrick.
Thank you for your great customer service.
I bought a 2014 Ford Focus from Copart Toronto through Autobidmaster. In the registration process I got some troubles with Service Ontario office. They requested a lot of papers and every time I am asking for help from Autobidmaster I am getting prompt response with high standards of professionalism...
Bought through them without any problems. remember, they are only an auction site, and not physically involved with the vehicle in any way. they just handle paperwork. that being said, I did not purchase without personally giving a thorough inspection of each vehicle. I could understand some thought...
These people are the most helpful individuals. When I was lost on the bidding process Tabitha walked me through and helped me each step of the way. I cannot say enough good things about that woman for helping me through this process. People who complain clearly don t read the rules and policies and ...
What a great experience is to buy cars through Autobidmaster.
The cars you can get at a fraction of the retail price is an incredible deal.
Trevor at the customer service, really knows his job and will help you in all your questions in a very professional way
JC
i have purchased many cars with autobidmaster where they had to deliver it all the way in africa. it was done with no problem.. they offer great service. i would recommend them to anyone trying to buy cars from any auctions
want to take just a moment and say what a pleasure it has been to create an acct. Karl and Derrick provided me the best customer service that i have had in a very long time they were very prompt ,studious and very professional made me feel welcome and a part of the team Thank You so much for y...
Avoid them like the plague. Working with them has been a nightmare from the very beginning. I researched all the fees and conditions when buying through them and was fine with the facts. However expect that the simplest issues will take MONTHS to resolve and expect to face rude and unresponsive cust...
I waited over a month for titles and when they finally came they weren t even in my name. They just want your money. I went through them so I wouldn t have to wait on titles but ended up waiting longer than I would have on my own
I bought 2 times cars . One for me and for my wife. Very smooth transactions. Highly recommended
Very helpful and prompt. Reasonable Priced and though.
worst experience ever .stay away from this company they ll rip you off. Not only i was charged in US dollar but they included unexpected extra costs and all in US while my bid was in CAD dollar .PLS see the attached screenshot .
5 minutes left before bidding finish, i want place my bid, and f.... website just down. Want refresh... nothing. Make shure there is no copart extra 480$ fee. Don't make my mistake....