Connie Walker
AutoBidMaster, LLC

I got a broken car from Autobidmaster online car auction

I recently purchased a vehicle from their platform, only to discover that it was an absolute nightmare. The car I received was not only broken but had clearly been stripped of its essential parts, including headlights, sensors, and engine components.

First of all, let me express my outrage at the fact that the online car auction allowed such a damaged and incomplete vehicle to be listed in the first place. It was evident that little to no inspection or quality control had taken place. How could they justify selling a car that was essentially a shell, missing vital components necessary for its proper functioning? It was a blatant disregard for the customers' trust and a clear indicator of the company's lack of integrity.

To make matters worse, the missing parts were not minor components that could be easily replaced. They included crucial elements like the headlights, sensors, and engine parts. These were not items that could simply be purchased off the shelf; they required specialized knowledge and expertise to source and install. The financial burden of repairing such extensive damage fell squarely on my shoulders, effectively turning my supposedly good deal into a costly nightmare.

What infuriates me the most is the suspicion that these missing parts were likely stolen from the vehicle before it was even listed for auction. It is unfathomable that the online car auction failed to address such a blatant act of theft. Their lack of accountability and failure to conduct proper inspections not only put unsuspecting customers like myself at risk but also enabled criminal behavior to go unchecked.

The customer service I received when I reported the issue was equally appalling. The representatives were dismissive and unsympathetic, making it clear that they had no intention of taking responsibility for their negligence. I was met with indifference and brushed off with generic responses, leaving me feeling completely disregarded and disrespected as a paying customer.

In conclusion, my experience with the online car auction was nothing short of a nightmare. The broken car I received, stripped of its essential parts, clearly demonstrated the company's lack of quality control and integrity. The financial burden and inconvenience caused by their negligence are simply unacceptable. I strongly advise anyone considering purchasing a vehicle from this online car auction to think twice and look elsewhere for a more trustworthy and reputable source.