Extra fees and credit card charges

Let me express my disappointment with the extra fees and credit card charges that are required to bid on a car at your online auto auction. It is frustrating that bidders are required to add their credit card details and put down a deposit before they can even make a bid. This creates an unnecessary financial burden and may discourage some bidders from participating.

Additionally, I am disappointed with the limited selection of cars available at your auction. The majority of cars for sale are salvage cars, which are not suitable for everyone. It would be beneficial to offer a wider range of cars, including those with clean titles, to cater to a broader audience.

I would appreciate it if you could review your policies and procedures to ensure that they are fair and transparent. It would be beneficial if you could reduce the extra fees and credit card charges, and expand your range of cars to include those with clean titles. This would increase customer satisfaction and encourage more people to participate in your auction.