SarahMil
AutoBidMaster, LLC

Sorts of hidden fees and charges, additional car damages found

It was a really frustrating experience to purchase a used salvage BMW 540i 2019 at car auction on the autobidmaster.com. The auction listing had seemed like a great deal, but once I started the purchasing process, I realized that there were all sorts of hidden fees and charges that had not been disclosed in the listing.

The delivery time for the car was also much longer than I had anticipated, and I ended up having to wait several weeks before the car was finally delivered. When it arrived, I was disappointed to find that the car had additional damage that had not been disclosed in the auction listing. I felt misled and taken advantage of by the auction platform.

To make matters worse, when I tried to dispute the fees and additional damage, I found that the customer service was unresponsive and unhelpful. The whole experience left me feeling frustrated and disillusioned with the online auto auction process.