Archstone is one of the better rehab communities in the east valley. I've been working with Robert the Case Manager for a few months and he is always pleasant and makes time to touch base with me. Adam their Marketer is a wonderful addition to the team and his heart is in the right place. His main p...
Hi. My grandmother went in COVID-free, with a negative test from the hospital. Still forced to quarantine for two weeks. She tested positive at the end of her quarantine. Case worker put her here despite the only requirement was that she be placed in a facility without COVID positive patients. She s...
Out of all the places I have worked in my 24yr career, archstone is bar none, the best !!!! The staff are like my 2nd family. Despite our census at Christmas, Allen, our administrator still cared enough to give all of his employees a Christmas bonus. We have an awesome bunch of people here, many te...
My Granny is here. The staff is very rude. The refuse to bring her to the phone when I call. Everytime I call she is in bed, even at meal times, it is as though they never bother to get her ready for the day. Half of them don't speak English well enough to understand her needs...I would recommen...
I enjoyed my time at Archstone. The staff was wonderful especially Charlotte. This nurse took great care of me...
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The staff, for the most part, are more than amazing, residents are just wonderful.
5 stars for them both, but they just cannot make up for the bad food.
The low review is because of the food (zero out of 5 stars). It is so, so disappointing that a care center feeds their residents the horrible ...
Absolutely beautiful building and very friendly staff. Everyone is always smiling and saying hello. Always smells clean and fresh. Family owned and great values.
Everytime I walk in this place to visit, it smells like feces and old urine. I have to ask the staff to come in and clean the place out for my grandmother. I'm disappointed with the hygiene standards to say the least.
When into Archstone and toured today. This facility is beautiful and I plan to move my mother there this week.
The staff and nurses are great and attentive. My mom had a reaction to her Chemo therapy and she loss her mobility skills overnight. She was transferred from the hospital to archstone for daily therapy. When my mom entered the facility she could barely move or feed herself. The staff and nurses on d...
My Dad was admitted approx a month ago to Archstone. My father has been in some horrendous facilities. I have learned to ask questions, have open communication with staff, and help them whenever I can. First off Adam in admissions is very accommodating and he really seems to be improving the facili...
Is a nice building but most of the nurses are rude when we ask about the health of out loved one, they always short and I took my pap out of there because like is a self own company they dont want to give you the enough suplies for residents
Over all this place has to The #1 facility I ve ever toured. My mother had planned to go there, unfortunately she passed just a few short weeks ago. This facility cares about their patients.
Do not send your family members here. It is infested with roaches , spiders and scorpions.
Management is run very poorly. Stay away from archstone.
Have to say, the comment regarding the facility smelling is absolutely absurd. This facility, compared to the sorrounding ones, is #1. Upon admission to Archstone, we had a few snags, Adam in admissions made himself available 24/7 just in the case we had concerns. We called him at 2am, he answered a...
Amazing staff, amazing administration! Call and speak to Adam in admissions if looking to place a loved one in a facility!
How this place gets anyone review over a single star is anyone s guess! My loved one is here for short term rehab and discharge can t come fast enough. I m detailing the lowest of the low points here to hopefully save you the trouble of coming here:
Facility: It appears modern on fast glance but ...
My mother has had 2 stays at this facility (both on shirt stay). I am writing this review averaging both stays.
The staff and facility are pretty good. Communication i will rate as 5 as they will communicate with you as soon as they can and always answer your questions. 4 for the facility, look...
As the former Director of Admissions at Archstone Care Center, I can publicly say that this facility without a doubt has some of the best bedside nurses, aides and social services in the valley. Allen Dunlap whom is the administrator had done absolute wonders for the facility, and continues to do s...
Archstone Care Center, has a handful of incredible staff. There is a lot of room for improvement in staffing ratios, pest control and care for personal belongings.
The quick comment is that although my 93 yr old mom is ready to return to assisted living instead we choose to keep her at Archstone for continued rehab therapy another week or two.
This is our 2nd stay here after the frustration of enduing 4 other low quality SNF's in the past
Excellence starts a...
This center takes incredible care and their attention to detail is top notch. All the employees are super friendly especially Adam in marketing who is always such a gentleman when we see him!
My father in law was 96 with a broken femur and hip when he arrived at Archstone. From our first visit with Adam we felt it was the right place for dad and they did not disappoint. The staff, including Ray, George, Paula and MANY more were awesome with dad. They were attentive, kind and patient and...
A relative was recently admitted to this facility, contacted Adam in admissions, he took care of absolutely everything! The facility is absolutely beautiful, and perfect location! The therapists are beyond knowledgeable in their trade, Nursing staff are VERY PERCISE, knowledgeable and gentle hearted...
Smells and everyone is standing around talking and laughing. And you could hear someone screaming for help. Only one nurse going around. Really need to get family member out of this place. I m so glad I was able to take my father out of this place. He was late to one of his appointments and gave the...
I saw that this home had a lower rating. I kept on reading the reviews on how the admission process was easy, always available etc. I have to be completely honest. I pulled my father out of this home, not due to their care, or services. Adam was there for me and my family beyond belief, bent over ba...