How this place gets anyone review over a single st...

How this place gets anyone review over a single star is anyone s guess! My loved one is here for short term rehab and discharge can t come fast enough. I m detailing the lowest of the low points here to hopefully save you the trouble of coming here:

Facility: It appears modern on fast glance but don t be fooled. Horribly functioning window AC units in each room. Tiny televisions way too small for many elderly to truly see well (think the size you see on an airplane headrest), and the two in the room here are staticky beyond easy viewing. The channel lineup is pitifully slim and even 1/5 of those don t function. Insect spraying was happening while I was there so that was a treat. And the bedding is very poor and ragged. Plus the smell in the halls at night is strong. I never noticed how bad in the daytime. The one bright spot is the patio area is lovely.

Therapy: I ve come by for about half of the therapy sessions so far. I ve had 4 other relatives in skilled nursing at other facilities in the last 2 years and this one is the WORST. Unskilled therapists who seem to hate their job. They don t watch therapy. They put the patients to work and turn their back to do other things. The biggest distraction? Employee chatter and gossip, while they should be working with residents. I watched one gentleman seated in a chair squeezing a ball in one hand for 10 straight minutes while his therapist and a female co-worker discussed weekend plans. He eventually directed to switch hand and kept right on yakking. Another resident was set onto a stationary bike and left go the entire session. I ve yet to see any occupational therapy, and was told there would be speech therapy, but then told they lack a regular speech therapist, so that s been a no. All you will get is PT, and it s horrible.

Staff: I ve so far only spoken with a total of 2 RN s I felt were caring in their job, a few aides have been pleasant and attentive. I ve also met several in our short time so far who have been rude. I ve sat in room while waiting on the call button. Waiting. Waiting. Waiting. Once it was realized family was present they jumped to work, but short of that they left it sit.

Food: Food must be where administration is cutting costs because it s abominable. Literally the worst of any facility I ve seen. Starchy and sugar laden to put it mildly. Pancakes, waffles, potatoes, bread, crackers, more potatoes, these are the primary food staples. Portions are skimpy but the quality is something Archstone should be ashamed of. It s awful tasting. Everything is instant, prepackaged, and like I said, full of sugar. My diabetic relative needs an alternative, which administration said wasn t a problem when we toured. Administration must be in the total dark. Alternatives brought as a diabetic diet include as one shocking example: a plate with mashed potatoes and gravy, some type of pasta, and a vegetable. Plus cake for dessert? No protein whatsoever. And allegedly nothing more suitable available except a PB&J sandwich. This is not a diabetic dinner! Breakfast for a diabetic was Belgian waffle and syrup? Not on your life!

Administration: Non existent. Not helpful. Highly un knowledgeable.

Facility physicians: Surlrisingly poor. Not able to speak with them. No communication. Awful. Awful.

In short, please seek out another facility.