The staff, for the most part, are more than amazin...

The staff, for the most part, are more than amazing, residents are just wonderful.
5 stars for them both, but they just cannot make up for the bad food.

The low review is because of the food (zero out of 5 stars). It is so, so disappointing that a care center feeds their residents the horrible (starchy) food that they do. I think that management needs to eat the food daily for one week and see if they could stomach it. Actually, I would love to see the whole staff also try the food and rate it themselves. The residents need and deserve to be fed healthy meals (period). It is not cheap to live there and the cost should cover decent food. There is no way to build strength if they can't eat most the food.

The cleanliness is questionable too since I have had to request numerous times for the room to be cleaned, as well as the bathroom needing to be cleaned. Not once have I noticed that the bed table and side table were wiped off. I have to clean them myself, which is fine, but I wonder about the residents who may not have family coming by often. I was told housekeeping is scheduled to clean 1-2 per day!!! Since I visit often (almost every day), I know that is not the case! I clean up probably 4 out 5 times.

I am writing this in hopes that the owners or management will look into these issues.