Apple Canada

2.9 · 57 reviews
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A
Al Weaver
Reviews 1
2020-08-17 18:47

ABSOLUTELY TERRIBLE

ABSOLUTELY TERRIBLE
DONT TAKE YOUR PRODUCTS TO APPLE TO GET REPAIRED BIG RIPOFF.
Take it to your service provider.
WAY BETTER SERVICE

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William chow
Reviews 1
2020-08-17 11:53

i have issue with customer care, and i don't know...

i have issue with customer care, and i don't know how to let higher management hear my voice. its been sad and i am super annoyed at this time. please if anyone can help me. my product is not received and its says its been delivered to my mailing address but on the UPS sites it Clearly mention( pr...

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K
Karl J Bos
Reviews 1
2020-08-03 19:42

Apple is GARBAGE, as the iPhone 6+ is so bendable ...

Apple is GARBAGE, as the iPhone 6+ is so bendable and causing the phones to break easily as the Apple stores want to charge $200+ to fix the piece of junk! As I had this phone well managed with an otter box and still looking brand new, due to a minor bend, no access available on the phone. You spen...

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Lucie McCutcheon
Reviews 1
2020-06-22 20:52

Service was not good. I purchased a brand new MacB...

Service was not good. I purchased a brand new MacBook Air. Paid over $2000 for it. Came in, all wrapped, and right speaker wasn't working. I called Apple and they told me to bring it to Jump+. (They never gave me the option to return it within 14 days). I told them it was a 2hr drive one way. I aske...

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Mary-Ann Forbes
Reviews 1
2020-05-17 11:37

Great service today @Jump + outlet in Stone Road M...

Great service today @Jump + outlet in Stone Road Mall, Guelph from Jordan. Was aware of my issue & able to correct it immed due to his extensive knowledge of Apple I-Phones. Finally have this phone working way it should thanks to Jordan! Exceptional service rec'd although he was aware I had obt...

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Jordan J
Reviews 1
2020-04-07 09:57

Problems after problems, newest problem: bought an...

Problems after problems, newest problem: bought an iTunes card, entered my password CORRECTLY, won't let me use anything without security questions! This happens to every apple device I own! I enter the correct ones and it still won't let me use the iTunes card. Time to go to Samsung, my galaxy phon...

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Jean-Francois Ouellette
Reviews 1
2020-04-01 12:38

I just witnessed a 9 stars (9) customer service fr...

I just witnessed a 9 stars (9) customer service from an employee of Apple Store in Toronto who went and asked his manager to do something out of the ordinary, especially in this very selfish digital world. "TIM" guided a blind person who does not look blind at all ALL THE WAY!!!

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Adam Mazurick
Reviews 1
2020-03-28 17:46

My AirPods experienced a slight problem with the V...

My AirPods experienced a slight problem with the Volume being down in the right pod. I went to the Apple store at the Eaton Centre and I was treated very nicely. They listened to my problem and identified the problem and quickly replaced it. The Apple Store rep was really empathetic and very polite....

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Mitchell Goldenberg
Reviews 1
2020-03-16 10:31

I phone seven worst phone I have ever owned.

I phone seven worst phone I have ever owned.
And the customer service in , the Rideau and bayshore stores what a bunch of liars.
First and last apple product ever again, and I m not the only one feeling that way.
Stay with android stay away from I phone.
It s a piece of junk, sometimes things w...

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C
Christina
Reviews 1
2020-03-15 20:14

Worst customer service, you order from the Canada ...

Worst customer service, you order from the Canada site but then are stuck dealing with the US side thereafter. First the website falsely advertised a delivery date of December 24. Once I placed the order it changed to January 3, which is too late and absurd. I ordered on the promise of December 2...

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Adam Shehata
Reviews 1
2020-03-11 20:45

Apple iPhone X NOT Water Resistant

Apple iPhone X NOT Water Resistant

Six months ago, I purchased an iPhone X 256 GB - after taxes and AppleCare+ for just shy of $2000 CDN.

Two days ago, I was at a Walt Disney World splash park where my phone got wet. It stopped working and wouldn't even boot (kept cycling the Apple logo). I ca...

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T
T.Allen
Reviews 1
2020-03-05 03:48

Why is it that the consumer cannot get someone at ...

Why is it that the consumer cannot get someone at Apple Canada Head office?

I have 3 Apple products and will no longer deal with this company.

My Mac Book Pro was stolen and i reported it a month ago. Spoke to an agent @Apple when I called in a month, she took my info, registration number and...

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O
Office Boardroom
Reviews 1
2020-02-28 05:25

Just beside myself. Has to be the WORST experience...

Just beside myself. Has to be the WORST experience. Pricing is scandalous--online has one price and customer service tried to charge me $200 more. What is wrong with Apple-at worst taking advantage of people in a horrible time. Shame on you APPLE.

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David McCorquodale
Reviews 1
2020-02-20 13:53

Dear Apple:

Dear Apple:
I would just like to send my sincerest thanks to your garbage company that sells people garbage products that completely crash because of the garbage apps that you force people to use just so you can take them for more money on a new Apple product that will only break down the road! My...

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Edward Lau
Reviews 1
2020-02-13 16:09

So i was just at the guildford mall applestore in ...

So i was just at the guildford mall applestore in Surrey, long story short.

I have an iphone X, it starts heating up randomly and pressing random spots on my phone. I went to apple store 3 days ago they ran some diagnostics on the phone and deemed that the screen had some problem or defect. He te...

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G
Gem Webb
Reviews 1
2020-02-08 07:15

I have a video review sharing how happy

I have a video review sharing how happy
Apple Canada support looked after me and worked tirelessly with 4 or more specialists weekly over months. Your service is 5 star and as a digital marketing agency owner in Canada, I am amazed but a loyal Apple product user for 20 years.

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Nuno Mano
Reviews 1
2020-02-05 15:19

Apple is creating terrible products. My Iphone 6s ...

Apple is creating terrible products. My Iphone 6s was sent in for a battery repair and they turned around and said it was a hardware issue. Costumer service was suppose to open up a case which they never actually did after having a second call. Phone was less than 2 years old and now it going to be ...

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Amir Miran
Reviews 1
2020-01-12 21:44

Unfortunately I had very bad experience with servi...

Unfortunately I had very bad experience with service. I purchased iphone 11 Pro few month ago with apple care + which is $299 and should cover the lost and stolen case. I lost my phone yesterday and report that to apple but they told me that apple care + covers only damages not Lost or stolen.
So I...

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D
David Bowman
Reviews 1
2020-01-03 17:48

The price gouging has surpassed the quality and te...

The price gouging has surpassed the quality and technology that people used to lineup to purchase. Their dedication to software updates is declining on Mac Book and I Mac products. If they have a new update be careful before you download because there are usually lots of unexpected surprises. Worst ...

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