Worst customer service, you order from the Canada ...

Worst customer service, you order from the Canada site but then are stuck dealing with the US side thereafter. First the website falsely advertised a delivery date of December 24. Once I placed the order it changed to January 3, which is too late and absurd. I ordered on the promise of December 24. Also, every time I have called re this issue, I am placed on a hold of 2 hrs to speak with a senior advisor and then hung up on, promised a called back in 24 hrs and never received one. I have wasted countless hours with 0 help or support. This is the worst customer service I have ever experienced with a company. Turns me off from ever wanting to order an Apple product from Apple again.