Is it possible to go into the negatives here? From the initial three hours the "licensed insurance agents" spent assuring me the move from straight Medicare would not at all affect my ability to continue to see my PCP. Over three hours I spent on the phone only to receive a call from Alignment...
They hired professional liers during Enrollment, to tell us all sorts of lies. On Jan. 1, 2025, all of their lies surfaced. Transportation, Dental Care, etc....multiple lies. In addition, they are contracted with criminals posing as doctors, dentists. Together with these criminals, they exploit pati...
Had this plan in California, was pretty happy with it. Moved to North Carolina and signed up with them again, but nothing but problems since then. I signed up with their plan there because the "dental coverage" seemed good; $2000 per year for dental. Finding doctors and dentists was terribly difficu...
Thank you so much DANIEL for your amazing customer service and amazing positive attitude. Your positive energy just makes everything feel better. It s hard to get someone like Daniel that cares for its members. Daniel has gone above and beyond with his amazing customer service. He was great with get...
Poor customer service. Sales representative performed "Bate and Switch" by knowingly providing incorrect information about health care plan supplemental benefits. Grievance department doesn't actually investigate nor resolve grievances. Then simply relay information to the subject of complaint to re...
Sonja A., a member services agent at Alignment Healthcare, went extra miles over and beyond in helping me, a new member, with questions and problems related to finding providers, referrals, missed tele-health appointments, and the process of care authorizations. Her compassion, empathy and underst...
BEWARE - Do NOT go with this insurance! They totally suck and DO NOT care about your health at all. Their concierge people do not speak english nor do they know their own benefit which allows them to give you FALSE untrue advice. Horrible insurance I've dealt with EVER! Very Unprofessional and rud...
If all the HMO healthcare plans I ve been on, Alignment has been stress free! As a senior on only Social Security, I appreciate this plan. Coverage is either full coverage or very small deductible (dental). So I recommend it.
This health plan has been so great and I can't say enough positive things about the experience I have had so far. Great customer service and great benefits. I am looking forward to sticking with them for the long haul and look forward to what is to come.
After reading many of these positive reviews praising specific members of the Alignment team all of which match our own experience with their member services department I know why we ABSOLUTELY LOVE Alignment Healthcare! We enrolled my husband in the Sutter Advantage HMO Plan last October 2019, and...
I called Alignment Health Care in Orange County. Adrian O. helped me, Adrian went up and beyond to help me. I thank Adrian so much for helping me. He gave me outstanding service.
Called Allignment for a client of mine. She is 85 years young and was being threatened by an urgent care for a past due bill of 22.00 . We were fortunate to get Daniel on the phone . He not only assured her the bill was illegal as well as unethical , he called her back the next day to check on her ....
Very happy with Alignment Health Plan I do not have any regrets coming into this plan, working directly with supervisor Alejandra and her manager is great very caring people. I had issues with Papa and pals was assisted wonderfully this plan is not greedy they will take care of your needs and will m...