ALEXANDER CHEVROLET

4.4 · 478 reviews
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Lisa Harness
Reviews 1
2020-10-27 04:31

Took my daughter to buy her first new car. Excella...

Took my daughter to buy her first new car. Excellant customer service by Josh. He was upfront with all information, accommodating, polite, courteous, and an all around good guy. If you're looking for a new or used vehicle go by and ask for Josh. You won't be sorry. Lots of auto choices and staff wh...

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Kendra Shoap
Reviews 1
2020-10-22 21:28

I worked with Marty as my sales rep. He has gone o...

I worked with Marty as my sales rep. He has gone over and above to make the experience a great one. The finance dept was great as well. This is why we keep coming back to this dealership. They have the best customer service and the Service dept. is great as well!

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Daniel Wells
Reviews 1
2020-10-19 13:02

Great experience here at Alexander Chevy. I was pa...

Great experience here at Alexander Chevy. I was passing through on a road trip and felt something strange in the steering of my vehicle. I stopped and they got me right in for an inspection and I was back on my way with the peace of mind knowing nothi was wrong. Big kudos to my service advisor Patri...

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Lindsay West
Reviews 1
2020-10-17 23:30

I was there with my 2 year old daughter. The waiti...

I was there with my 2 year old daughter. The waiting room was very comfortable and they had a small table for her and some books to keep us occupied. The associates kept me up to date throughout the visit which made the wait much better as I was not left to wonder 'how much longer" thank you for the...

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Elizabeth Harlow
Reviews 1
2020-10-16 23:30

8/25/17 - Well Alexander has corrected the problem...

8/25/17 - Well Alexander has corrected the problem with our keys. They have had the key made, at their expense, and gave us a loaner vehicle while they had ours! We are satisfied. Great recovery, Alexander! I'll bump up to 4 stars!

They were very nice, maybe just a little pushy. they promise...

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Ervin Powell
Reviews 1
2020-10-16 05:54

I am very happy to say that my truck is running pe...

I am very happy to say that my truck is running perfect. It is better than new. Thank you to everyone who helped me and my wife. You were so kind all of you. What a good group of people. Alexander Chevrolet Service Department is the best. I will give you an A+ for your kindness and support you gave ...

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zac Ryder
Reviews 1
2020-10-16 04:07

paid a ridiculous amount of money for an oil chang...

paid a ridiculous amount of money for an oil change, fuel injector cleaning and "full inspection". The rear wiper blade was ripped off and was marked as "good condition" (was already like that before going) So there are likely more things that were just completely disregarded

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kimberly ragland
Reviews 1
2020-10-14 10:46

Service department is the worst I've ever experien...

Service department is the worst I've ever experienced! Per "trish" well I'm sorry our online system isn't accurate and we have 4 scheduled for the same time so we can't get you in any other time! This will be my last purchase with this dealership!

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marsbound2024
Reviews 1
2020-10-14 08:31

A bit expensive for service. Also, they are not v...

A bit expensive for service. Also, they are not very flexible with service appointment times. I understand I am going to be a late afternoon appointment but all I need is a filter changed and I asked to come in an hour before close and they refused. I initially went for this service days ago and ...

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Ashlie C
Reviews 1
2020-10-13 06:25

Out of all the vehicles we have purchased in the p...

Out of all the vehicles we have purchased in the past at other dealerships, Alexander Chevrolet blew them out of the water. I could not have asked for a better experience. It was great and have already recommend friends and family to see this dealership if they are in the market for a new vehicle. I...

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Catherine King
Reviews 1
2020-10-12 22:32

They went out of their way to make sure I got the ...

They went out of their way to make sure I got the best deal on a car. Me and my husband were so satisfied with their customer service.They exceeded all our expectations.I would recommend going to Alexander Chevrolet always. Marty Hamm and Michael Slate was awesome. They were the ones who assisted u...

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Brandi Barker
Reviews 1
2020-10-12 04:02

We had a wonderful experience with these wonderful...

We had a wonderful experience with these wonderful people! We looked at several different vehicles and we had finally decided on one and they did everything possible to make our experience easier. We were in and out in no time! I highly recommend Alexander Chevrolet to anyone!!!

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Justin Smith
Reviews 1
2020-10-11 06:00

With out a doubt the best car buying experience I'...

With out a doubt the best car buying experience I've ever had! Great service. They really break everything down for you. Marty Hamm was my salesman. He was the best I have ever worked with! He got me exactly what I wanted at the payment I wanted. Even got me a better interest rate than I expected. I...

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Brad Melton
Reviews 1
2020-10-09 07:17

My time at the service department was very pleasan...

My time at the service department was very pleasant. They were quick and professional as they always seem to be. I messed up the online service set up, it wasn't very user friendly for me but the people at the other end was able to decipher what I was needing done.

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Matt Graham
Reviews 1
2020-10-08 12:48

Scheduling online was a breeze. Everyone was in a ...

Scheduling online was a breeze. Everyone was in a great mood. They immediately got my truck back in the shop on time while I used the lounge WiFi to continue my work. My truck was finished before my work was so he told me to take my time and just come settle up whenever I'm ready. Truck was serviced...

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Jerry Fino
Reviews 1
2020-10-03 09:20

Called service 'receptionist' who did everything p...

Called service 'receptionist' who did everything possible to NOT allow me to ask a question to an actual mechanic about a stuck hatchback latch. At same time telling me "Well, I've never heard of that happening before." Car on warranty. Next time I want a worthless opinion on auto mechanics I'll a...

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Malinda Manchester
Reviews 1
2020-09-28 11:37

The people here have been amazing. I broke down on...

The people here have been amazing. I broke down on a Saturday and they were there to help me. I do not own a car from Chevrolet, and they were still willing to help me. They even offered a complimentary rental car until Monday when I could get one on my own.
When I go on the market to buy another c...

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Steve S.
Reviews 1
2020-09-25 05:22

Very helpful salesman and finance personal. I woul...

Very helpful salesman and finance personal. I would highly recommend anyone looking for a vehicle to go check them out, ask for James. He had us in and out in a short time. And trust me i strongly dislike dealing with auto dealers but i would go back in a heart beat. CHECK THEM OUT FOLKS!

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Cindy Feltner
Reviews 1
2020-09-24 14:00

This is the only dealership i will ever buy from. ...

This is the only dealership i will ever buy from. I had great service from all the people that worked with me and made it possible for me to get my new Chevy Spark. Rick Tabor and Jamie Davidson spends hours working out a deal that stayed in my budget. I highly recommend this dealership!

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Casey Morter
Reviews 1
2020-09-22 21:58

I would like to say the employees here done an ama...

I would like to say the employees here done an amazing job with the deal they worked on for me I thank you guys so much special thanks to Mitch you done a fantastic job well done as well as the rest of the staff keep up the great job

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Ashley Fox
Reviews 1
2020-09-19 09:16

Our experience with the sales people was amazing. ...

Our experience with the sales people was amazing. It wasn't until we got to the finance person Mike that our experience went completely down hill. We had the car fianced through a credit union so when we came we had a check in hand. Mike was completely rude and when he had the numbers off by $8 he g...

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Sarah Anderson
Reviews 1
2020-09-17 22:08

I had called into dealers warranty department rega...

I had called into dealers warranty department regarding an issue with our truck before I had brought my vehicle to the service department to confirm it was under warranty as the man on the call stated it was under warranty still and I had explained I believed it had to do with the power steering and...

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Alex Wilder
Reviews 1
2020-09-16 11:29

Lied to chevy corporate and said my 16 camaro SS w...

Lied to chevy corporate and said my 16 camaro SS was heavily modified when it was stock as could be, went to another dealership and car was in fact deemed a lemon and purchased back by chevy, now they're denying all warranty work on my parents car because they're butthurt about the whole situation a...

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Lauren Smith
Reviews 1
2020-09-15 02:26

DO NOT go to Nissan !!!! CHEVY all the way ba...

DO NOT go to Nissan !!!! CHEVY all the way baby!!! DALE ARGO is the man to talk to . Very helpful and overall just such a nice and genuine person . I told him what I wanted and he delivered . Very hard to feel like a salesman is on your side but I felt like he definitely had my back throughout ...

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Dottie Moore
Reviews 1
2020-09-14 07:13

Our experience was excellent! We purchased a truck...

Our experience was excellent! We purchased a truck without any high sales pressure at all. Rickey Tabor was excellent to help us through the process. He was honest, informed, helpful, and it was actually fun to buy a truck! Larry McDowell, the General Sales Manager, was equally excellent.We will nev...

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Shania Hansen
Reviews 1
2020-09-12 23:10

Scheduled an appointment 3-5 days in advance to ha...

Scheduled an appointment 3-5 days in advance to have tires rotated. Arrived Saturday in the morning and waited 1 hour and 50 minutes before the car was finished. Very disappointed. Obviously my appointment time had been taken by someone else and I was put to the back of the line. Definitely goin...

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Chris HH
Reviews 1
2020-09-12 21:20

Great people... even though I wasn't an actual cus...

Great people... even though I wasn't an actual customer they helped me out with a suprise gas cap lock that didn't have a key. It put me in a real tight spot after buying a private owned used car with no gas and no way to put gas in it 70 miles from home lol but they helped me out and didn't ask an...

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cheyenne lee
Reviews 1
2020-09-09 05:25

I will never buy another car from anywhere else! E...

I will never buy another car from anywhere else! Everyone there at Alexander are doing amazing jobs! A special shout out to Cameron, our first salesman, Nick, our second salesman, Jeff and Marty! Those guys are the real deal! I can t wait to be in the market for another vehicle!

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Michelle Malone
Reviews 1
2020-09-08 02:43

I am a fairly new owner of a Buick and recently to...

I am a fairly new owner of a Buick and recently took my car in for service. The friendliness of the staff from the moment you speak with them over the phone, to the time you walk into the dealership has always been exceptional! Stephen has always gone above and beyond for all of my needs, and that ...

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Austin Granger
Reviews 1
2020-09-06 06:03

Tony Richardson was my salesman and after I found ...

Tony Richardson was my salesman and after I found out the truck I bought didn't have working left side speakers, he went to great lengths to pull some from vehicles that were being detailed to be put on the lot. After he was unable to find any speakers that matched, he pulled 50$ from his own wallet...

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Caitlin Richardson
Reviews 1
2020-09-06 03:33

Dropped off our truck for some recall servicing an...

Dropped off our truck for some recall servicing and ever since we picked it up it has been acting up. So I took it back to the service department, (obviously I m mad I dropped my truck off and not a dang thing was wrong with it and I get it back and something is wrong with the motor). First, one of ...

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