Caitlin Richardson

Review of ALEXANDER CHEVROLET

Dropped off our truck for some recall servicing an...

Dropped off our truck for some recall servicing and ever since we picked it up it has been acting up. So I took it back to the service department, (obviously I m mad I dropped my truck off and not a dang thing was wrong with it and I get it back and something is wrong with the motor). First, one of the service people says that I may have dropped it off in good condition.., NO EXCUSE ME BUT I KNOW FOR A FACT there was nothing wrong with it, then another service woman is saying woah toward me like I have no reason to be mad... then they keep my truck for an hour and a half and give it back to me telling me nothing is wrong with it... BS!!! I know how the truck drove before I dropped it off and it was most definitely wasn t driving like it is now. So obviously there is something wrong.
All the meanwhile I m not able to be at work while having to deal with an issue that wasn t happening before leaving my truck with them.

STAY AWAY FROM THIS DEALERSHIP IF YOU WANT YOUR SERVICE DONE PROPERLY

I can t believe how the service people acted, but we will never do business here again.