About 7-ish years back i was admitted there for 6 months. it went through christmas so we were allowed to have gifts brought in after they were inspected. after christmas they confiscated all the gifts and nobody got them back even after they left.
My 7-year-old child was admitted to Coastal Harbor for 3 days in September 2017. Overall, it was a positive experience, though it was very difficult for my child to be away from family (as it would be for any child at that age). The staff at Coastal Harbor were very warm and kind. The therapists and nurses seemed to truly care about my son. The child psychiatrist was also extremely helpful in diagnosing my son's illness and treating him with the appropriate medication regimen. Overall, I was very happy with the care my son received at Coastal Harbor, and I'm very thankful toward the staff for treating my son and our family with kindness. As a sidenote, my son is a very picky eater and he loved the food there!
Treatment sucks they will make your situation worse
Staff Will Beat You UP.........DO NOT SEND YOUR CHILD HERE....Patients Do The Same
0 stars was not an option but I just have some things to say about this traumatic experience when all I needed was help. I'm still up at night thinking about this at 21 years old going on 22. I was about 15 when I stayed here. what I had to go through at this place and thought I'd spare another child's precious life. I almost never made it out of here even though I was a very well behaved child but had abusive guardians. I was the perfect child a parent could have ever asked for. So anyways, I was directed to this place from another local hospital for saying I felt suicidal which is normal when you're in an environment where you're taught to feel worthless. I actually have good things to say about the place prior, but this place "Coastal Harbor" is actually harboring children and making them crazy. I seem to be one of the only ones who got out and is strong enough to talk about it according to these reviews. They just beat you down so bad. Make you feel like it's a waste of your time to try and fight against what they're doing. And you just want to forget it all. I hope some parents see this and know this place is not the answer for your child. I have been threatened to be beaten, bullied, made fun of, etc. this one stills rings in my ears sometimes mind you, I'm 21 now I was about 15 at the time "I'm going to beat the f*** out of you if you don't shut up." Oh you thought I was talking about other inmates saying these things? Nope. Staff. Staff's words. They're all in on it too. Every single one of the staff know, they all knows what's going on. They steal things from you. A bag that my sister who died gave to me. They tried to keep me there forever, but I was smart enough to work my way out. They pick on kids, start fights, create hostile environments and then the children have to stay longer because they take the bait. You back a dog into a corner and eventually it bites. The only reason I got out is because I let them abuse me. I let them torture me. I can keep going but I'll have to stop as you get the idea now. There's just too much. Things I still can't talk about yet. Honestly I tried to keep it light because I don't want this comment to get demonitized and erased. But please do not send your children here. Please do not give your kids life away to this place. It's been almost 7 years ago and the thoughts of this place still haunts me at night and mess with my mind when all I needed was someone to make me feel like I wasn't worthless, but I prevailed. I made it through this. Don't put your child through this. Do not send your child here.
I went there for a week. They people working there are very mean and not helpful at all.
I was very hesitant about going here. But the staff are great! They helped me realize what my issues were and also gave me the tools to overcome my issues. Im not 100% yet, but I'm alot better than I was when I first started. They helped me tremendously. I will always be grateful for all their help, encouragement and advice!!
Don't send your kid here! Each person's experience is always going to be a little different, but the more negative reviews I read here, the more I felt I needed to express my concern as well. I was here as a patient for 3 months, maybe about 5 years ago, and it seems obvious that not a lot has changed. It wasn't all bad, but I distinctively remember staff members being very rude and aggressive, with a tendency to use excessive force. Someone mentioned their 7-year-old having a broken arm, and I immediately had one staff member in mind from personal experience. Once I woke up in the middle of the night and walked into the Hall to find all the staff members who were supposed to be watching us fast asleep in their chairs, and the door to the nursing station unlocked! To me, as someone who was struggling with depression and suicidal thoughts, it felt like there might as well have been a giant sign saying "HERE, no one cares about you anyway so we're giving you all the access you need to blades and pills to easily kill yourself, or hurt someone else too". I'd hoped things had changed since my stay here, but according to all the other negative reviews, it looks like no improvements have been made. I wouldn't be surprised if they'd had cops around investigating the safety of this place, and they should! Please don't send your kid here!
I was a patient! So lets get started shall we? I was on the girls unit. And everything was a mess. The staff was mostly terrible. I believe the only staff members that were truly there out of passion were Mrs. Sabrina and Mrs. Asia. On several occasions I was put into uncontrollable situations. I was treated like a unwanted house pet instead of a patient. They don't do a good job at keeping people safe AT ALL! I was constantly put as a threat to girls who fought all the time even though I myself am not aggressive and have never been aggressive. I was scared and had panic attacks every day. Please. As a ex patient. DO NOT SEND A ADOLESCENT HERE. I suffered. Your child shouldn't have to.
Not very helpful at all. Went there after my suicide attempt and all they really did was put me on medication and left me alone. The doctor was a jerk who couldn't even be bothered to look at the patients when talking to them or when they tried to talk to him. He got up and walked away without answering any of my questions or even bothering to tell me he was through talking to me. I had to on multiple occasions ask to see a therapist and never did. There was only a handful of staff members who were nice and tried to be helpful. The rest were rude and even had slightly hostile attitudes towards the patients. The only good thing I got out of going there was some new friends.
I dropped my daughter here and she came out fearful and scared of everything. She hasn't real horror stories about this place, I would not leave even my worst enemies in the care of this facility.
I was sent here after I overdosed on midol trying to kill myself. The staff was very sweet and they never abused us. They would put the kids who hit and screamed and threatened the staff into confinement until they were calm. They wouldn't abuse them. If I ever needed to go anywhere for my problems, I'd go here again.
At any place like this the only people who really care about the kids well being are, behavioral technician. Management does.not care, nor do they care for their employees.
the staff here is very rude and i don t feel like they are here to help at all some just show up for a paycheck i had an very bad experience with this one individual who works morning shift named Shakema Polk I m convinced this place just hires anybody .
Do not allow your child to be admitted to this facility. There is not proper communication between the staff and departments. No response after discharge. They did not send information to our son's psychiatrist, or his school. I have been calling, leaving messages and emailing requests for records and haven't received a single response. We were assured when our son was released that we would be provided with material, programs and resources to prevent another crisis. Three weeks later.......that is right where we are, crisis mode. The administrators are rude and only make excuses for their employees. The only positive was Ms. Buffy, a teacher, she was wonderful, the one star is for her. I have no idea why she is working there.
DO NOT USE THIS FACILITY
My 15 yr. Old son had a very good experience here. I'm surprised at some of these reviews. He was at coastal at the beginning of this year and while it wasn't a luxurious vacation spot, it met his needs. He loved the food, the staff was great to him, and I had no issues in my communication with the staff regarding his treatment. I would definitely send him there again, although I pray I never have to.
You can never call and talk to your child s therapist. You have to wait until they call you. Then my child s therapist lied to us. I will make sure my child never go back to this hospital. I would give 0stars if I could.
My child is in distress. Have been waiting g 17.5 hours at the local hospital and the doctors and directors at coastal have essentially written my child off because it is a behavioral issue. Havent even bothered to do an evaluation of their own even after the medical staff at the hospital recommended inpatient treatment. What a waste of time and energy to seek help from this pathetic excuse of a mental health facility.
Update 12/7/18 6:00 PM, 22 hours after the start of this adventure: The hospital rewrote and submitted the documents needed by the facility. Due to "intense" phone conversations between me and the staff, they punitivly denied admission for my child. I guess being a passionate advocate for your child is frowned upon. Once again, what a pathetic excuse for a mental health facility. Offended by a parent and taking it out on the child. It no wonder why people who are suffering with mental health issues don't seek help before a tragedy occurs, nobody listens or cares enough to put their feelings aside for the benefit of the patient.
Went to the csu for treatment. Never in my life have I seen such incompetent psychiatric doctors! It's a shame when a nurse practitioner does a better job then an actual licensed psychiatrist. Unfortunately the gentleman only worked on the weekends, and when I was put under the care of the actual Dr. I was treated like an unintelligent animal. I was not given any input upon my treatment, nor was informed of anything that of my so called treatment, and was basically tossed aside. I was told an hour before I was discharged that I was being discharged with absolutely no plan on what I was going to do upon my exit. I was in crisis upon arrival, suicidal, and super depressed. And the day of my discharge I was still feeling this way and advocated for myself that I needed to stay. Not that I actually wanted to be there but I had been suffering, and wanted to get better. It's literally sickening that these people just threw me to the wolves. It's so sad because most of the regular staff is amazing! I give the staff 5 stars, no questions asked. I believe his name is Dr. Hill, which he never introduced himself, didn't know his name till the day I left. This man is young and seemed straight out of school, he is very unprofessional, and treated me like I was inferior. I feel like he had absolutely no idea what he was doing leaving the only real work done by the nurse practitioner Corey who is absolutely phenominal. It's really sad the way people without insurance are treated. Only go here as a last resort.
My daughter was here for a little over a week on the acute adolescent side. Even tho she was hrs away from home this was the first facility that pointed out a medical concern from her birth and what could be causing what's been going on. Samantha was a awesome therapist and was very informational along with Jessica the nurse. The family sessions were by phone which wasn't just a 15 minute session it was actually an hour I loved how even though I couldnt physically be there i felt as if I was. Unforentally under the current circumstances she needs to go residential, which I wanted it to be at a place close to home so I can physically be involved....then it hit me this evening.... I was doing what I wanted and didn't base on what she needs.... if i could take it back I wish I allowed her to stay in the residential program that they offered.
The staff were awful. They talked badly about patients and other staff. They cursed when that could possibly be a trigger for some patients. They were very verbally aggressive towards the patients, and they were overall disrespectful.
I was here from April 24-June 13 of 2017. This place is great at providing recovery services. The counselors and doctors were sweet and the teachers nice.
However.
The staff members?
Some were sweet. Mrs. Iona (GRANDMA!) was amazing, as was Mr. Lucky and a few other names I cannot recall. I have blocked much of those fifty days from my mind. People like Mr. Cooper and some other staff along with some kids are that reason.
I went outside five times in that stay and that was a reward for good behavior. I came out as white as paper. Unhealthy. Some of the staff are racist. The staff is primarily black. I saw two white staff members. That is not a problem but it is a problem when the staff says racist things to you because you are white. My grandmother passed while I was here and I was called out during group and her death was mocked by staff members and residents.
Did i come out a better person? Im not sure. My first fight was in there. I have been in fights since which was never a problem, but i learned great things in there. Idk. It hard to talk about actually.
I voluntarily checked into CHTC the beginning of August 2019 for alcohol detox. Was the best thing I could have done. Stayed for 5 days. It was not comfortable, very cold in the facility and rooms were locked during the daytime. However, I believe that is to get us out of our comfort zone so we can focus on healing. There was ONE night shift where the staff seemed uncaring and more like prison guards, but otherwise the staff was awesome. Would recommend Coastal Harbor to anyone wanting to make a positive change. In my opinion, CH is the place to start.
Came in voluntarily last year. Far better than the previous hospital I went to. Some of the staff are questionable and one in particular shouldn't be there at all. The food is amazing, I love the animals (though their care can be approved on). It really helped me with my recovery. I was traumatized by the last place I went to, and although I have nightmares, if I ever had to go back, i'I choose here
This place is really awful and I feel bad for the families and people who relied on Coastal Harbor when they needed help. Every time I go to visit my girlfriend she has looked far more distant and depressed than when she went in. There is extremely poor communication within the facility and everything that goes wrong comes around to hurt the patients most. There are always fresh horror stories of people trying to run away, smuggle drugs, or jump other patients. I wouldn't feel safe and I know my girl definitely doesn't. On top of that her family is too far away to visit often (not their fault of course) so they put me on the list of approved visitors but when I mentioned how I was concerned for my girlfriend they decided it was "unhealthy to her mental state" for me to visit. This place is clearly more about what can make things easier for the staff and not what can help the patients get better.
My daughter came here Friday March 8. 2019. I signed her out Tuesday March 12. 2019. They called us and told us 3 different stories on how my 9 year old child arm gottten broken. I filed a police report and had the video sent to sVU dept at the police office to gather more details. I would highly not recommend this place and yes Nurse Betty is very damn unprofessional and ghetto. She lacks bedside manner and very confrontational.. I also sat here for damn 5 hours waiting for them to release my child.. I would highly not recommend this place.. it needs a new director and a new vision.. The officers told me they were here for allegations of sexual assault.. This place need new workers who are professional and not show so much frustration. I worked in facilities before and this place is ran by animals. The staff let the kids fight and will fight your child back. They are here to be helped not made worse off.. Be careful where you take your child and for parents who don t care you need to start... I will never use their services again..
I was here years ago, I was on prtf on the 3rd floor there was a sr counselor named Jacob Roberson sorry if I spelt you're name wrong, i think that's how it is spelled, but anyway he was awesomehe was always there when I needed someone to talk more like a father figure to me thats a good man right there, definitely good with the other youth as well, he was a teacher last time I spoke to him,I also remember this lady named Keisha Thompson she was a great person as well, her named was spelt different on her id but thats what I called her, she was always good with the kids, Idk if y'all are there or even remember me its been so long lol, but if yall are I just wanted to say hello and im doing good in life, I hope all is well with you guys.
DO NOT GO! YOU'LL LEAVE WORSE THAN WHEN YOU WENT IN. DON'T SIGN ANYTHING. THEY TELL YOU ONE THING AND HOLD YOU TO A COMPLETELY DIFFERENT SET OF RULES. HAD HIGH HOPES THIS PLACE WOULD HELP MY WIFE. IT HAS DONE NOTHING BUT CAUSE HER TO BE FEARFUL AND WITHDRAWN FROM ANY FUTURE HELP. TERRIBLE WAY TO HANDLE FRAGILE MINDED PEOPLE LOOKING FOR A POSITIVE PLACE TO BENEFIT THEMSELVES.
Left february 9,2016 worst experience ever my friend tiffany McFarland was there when I was staff wasn't doing there job and she committed suicide I thought this place was safge obviously not
Rude staff, no real therapy. Would never recommend rhis place.
The staff are friendly and dedicated to help the kids that are having social problems.
The place was good itself, but when it comes to getting help it s not as helpful. The staff can be rude and mean towards us as patients but some of them are nice and actually there to help.
My 14 year old daughter suffers from severe depression. Sometimes it gets so overwhelming that our only choice is to put her in a facility. She has been in acute care approximately 5 times, at least 2 (maybe 3) of those times were at Coastal Harbor. She even did 6 weeks at a hospital in Atlanta.
I have never really had a problem with Coastal Harbor until this past visit. We checked her in on Thursday night, we were told to come get her on Monday. As we're sitting in the cafeteria signing all the discharge paperwork, we find out that a Dr. R Bishara has diagnosed our daughter with Bipolar Disorder. So, this Doctor that spends 5 to 10 minutes with our daughter, diagnoses her with Bipolar? This is the reason I stated some of her hospitalization history above. This is not our first rodeo. For almost 4 years now, we have had numerous hospitalizations, including an extended stay, COUNTLESS therapy appointments, monthly psychiatrist appointments, numerous pediatrician appointments, all related to her mental health, and no one, NOT A SINGLE OTHER PROFESSIONAL who has spent countless hours (not just 10 minutes) with my daughter has diagnosed her with Bipolar? THERE IS NO MANIA! NONE! ONLY DEPRESSION.
Doctors are quick to throw out that Bipolar diagnosis. I find this dangerous, damaging and quite honestly, unethical.
Not to mention, I grew up with a Bipolar mother. I KNOW the symptoms. I am NOT in denial about my daughter's problems. I just know what she doesn't have. My daughter is NOT Bipolar.
My psychiatrist has asked me numerous times NOT to take her to Coastal Harbor, says he used to be on the board there and stepped down for reasons he wouldn't comment on. I ONLY took her to Coastal Harbor because she seems to like St. Simon's By The Sea too much.
Not only is Dr. R. Bishara wrongly diagnosing my daughter, (s)he never once called to speak to a parent to find out what we, as the parents, are seeing at home behavioral wise. Dr. R Bishara just speaks to a 14 year old for 10 minutes tops and diagnoses Bipolar. NOT GOOD!
On a different note, the lady that helped us with the discharge papers was a real WITCH!! I wish I had gotten her name. I asked our daughter when we left what she did there. She said she was a therapist. So, a parent puts their child into a place like this which pretty much has the parents at the lowest point in their life and we're treated like dirt?
Never again!
P/S: In case anyone from Coastal Harbor actually wants to contact me on this matter, my name is no longer Menser. It's Teresa McGill.
coastalharbor.com
