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Average ratingExcellent
4.6/ 5

Based on 369 reviews

585%
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33%
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What reviewers say about Airtasker

Generated with AI from 369 reviews on Trustburn · updated 3 days ago

Customers generally describe the concept as great and appreciate the ability to find good tradespeople, though some note that coordination can be difficult and response times need improvement.
What does Airtasker do?

Airtasker is a platform that connects users with skilled people to handle various home and office tasks, ranging from furniture assembly to data entry.

Are there any complaints about Airtasker?

The lowest-rated reviews mention issues such as account blocks without clear explanation, difficulty reaching support, and instances where taskers caused property damage or injury.

What do people say about Airtasker outside Trustburn?

Outside of Trustburn, people mention Airtasker as a useful app for finding someone to perform small tasks and chores, while others note seeing frequent advertisements for the service.

AI-generated from reviews on this page. Verify anything important with the company directly.

Kate Kendall
Reviews 1

Terrible service. I engaged a Tasker to install some doors and they literally installed them upside down, then did a runner with the funds. Another time, a Tasker couldn t complete a moving task on time and tried to hold my funds hostage so they wouldn t be penalized for canceling a task. Airtasker always sides on the side of the Tasker and can t even get your name right when they reply to support requests. I have gone back to using Google to find quality professionals where you know the reputation of the person and it isn t hidden by the platform. Only use this site for small value, unskilled tasks where you are prepared to lose your money in a dispute.

NolaE Brooks
Reviews 1

First time user. Had three quick responses to what I learned was not a good description of what I wanted. However, Lee my choice, after a phone call agreed to do the work which was less complicated and as a result he achieved a great result for me.

Very good experience

Shweta Shetty
Reviews 1

When reviewing offers for your task it is difficult to assess the person.
Some are good, some are not. Tasker profiles and badges don't tell you much.

Also in my experience, most airtaskers are very poor with time management and usually turn up late or reschedule multiple times.

Also, once you accept an offer, if tasker does not show up the onus is on you to prove that he/she did not turn up. If you can't, you end up losing your money (at least 20% fee)

Also, when you post a job, before you accept an offer all conversations on the task are public. Certain taskers come and hijack conversation threads - just too get a job or ensure no one else gets it.

Also a job remains in tasker search results at the top only for couple hours. So after first few offers you don't get any more. Only option is to accept what you get or repost job.

You don't have the option of inviting taskers or browsing through tasker profiles - which is a huge minus.

Airtasker fees are very high, that is why the good taskers end up charging way above market rate.. leaving you to shell the full fees.

Overall m not too happy with the platform but considering they have no competition in the market... we don't have much choice

Andrew McKaysmith
Reviews 1

I've used it for domestic tasks such as gardening and then technical tasks such as website creation. I love this platform. More people should use it to give the many capable people out there in the gig economy some business. The user rating system is unparalleled, if someone doesn't do a a good job, you can rate them accordingly. Never had that problem though. Great application and platform.

Chantel Oukami
Reviews 1

Was happy with the work and the person I chose to come out. But found lots of problems with airtasker itself. Like I wondered why i hadn't heard from the gardener so sent him a private message. Airtasker did not tell me he had already sent me one first which I saw much later. I also seem to not get notifications for every reply which made me have to actively check what was going on. Overall it needs a lot of work to fix it. But was happy with John; the gardener it connected me with.

Susan Yoon
Reviews 1

First time using airtasker today to find someone to help me pick up a queen bed and base I found on gumtree and up my 3 flights of stairs. As soon as I posted my job I got responses from 3 people very quickly. I went with Jess and Jack who made an offer slightly higher than mine but seeing as there is a 22% commission it made sense.
They were really wonderful with communication and promptness. Will definitely use airtasker again for when I need a hand!!

debi rose
Reviews 1

Sam was fantastic. I was dubious about using Airtasker as Im a newbie but Im so glad I did. Sam was efficient, professional, quick. The convenience of Sam coming to our house was really appreciated and the whole process from start to finish was seamless. Would definitely recommend Sam without hesitation.

Heidi Sherlock
Reviews 1

This was my first experience using Airtasker and I m very impressed! I had a few flat packs to be assembled and within seconds of posting I had some highly qualified and well reviewed taskers applying to do this job for me either at the budget I had set or slightly above . In a couple of hours I had over 15 taskers keen to help out so I read through them all and decided on one who agreed to my price, arrived on time, was very professional and friendly and competent. I ended up giving him a $40 bonus on top of the $100 that we had agreed on. I will definitely be using Airtasker again. Brilliant!!

Asha Nair
Reviews 1

Was very happy with getting such a fast response from Chris. He did a great job, Would not hesitate to use his services again. However , I found using the airtasker site a bit cumbersome. Would like better options to choose pricing & quotes from different tradesmen , rather than me stating what I am prepared to pay !

Penny Williams
Reviews 1

Thanks to Tanya and Tim for coming and removing an old, heavy 30 year old lounge. Though the lounge was hairy from a variety of dogs sleeping on it for 30 years these hard working, good natured people just got on with it. Tricky to get it out of the room but once that was done they got it into their trailer and I was never to see it again! Oh my! Bliss!!
Thanks so much and if they are happy to accept another airtasker job I post they'll be first on my list! Thanks T & T. A job completed and appreciated.

S Thea
Reviews 1

Had a Tasker install a handrail. He obviously didn't secure it to the concrete properly because 5 months later it has fallen off and is unusable, not to mention it is covered in rust.

I reached out to Airtasker and was advised that there was nothing they would do. Absolutely no after-work care from Airtasker. Nothing to stop their Taskers from doing a poor job that will appear once after they've received payment. $450 down the drain, not to mention the $300 we have had to spend to fix it.

michael williams
Reviews 1

I'm a job worker on there they let posters get away with abuse they don't pay after jobs complete and i have multiple times waited for weeks for payment and airtasker just doesn't do anything till I keep emailing them I am a single father of 3 kids I dont work for peanuts... I've completed over 600 jobs and the level of respect by posters lying and airtaskers time to rectify is wrong steer clear if you don't want stress.....

Kyle Bwin
Reviews 1

Fantastic booking system. Needed my house clean so I posted up an ad. Immediately I was bombarded by taskers offering to complete my task and the two girls who came were friendly trustworthy and they did a great job. Appreciate this app very much and power to the people when you see me see you!

Narayanan Mangalath
Reviews 1

This is the first time I am using Airtasker and it was very positive expierience.
I received many responses for the handyman job I was looking for help and the person I finally chose was very professional and did a very good job
I will recommend Airtasker wholeheartedly

Kayla Harris
Reviews 1

I love the idea, it's not a bad platform, I just really don't like how the payments work, I have had two dud people stuff me around after accepting, so of course I had to cancel the task as they were no show and no contact. But airtasker needs them to cancel the task before I get my money back which I find ridiculous, also the money should be going to our cards, not to an airtasker balance.

Anne Martin
Reviews 1

No way did I think I would be able to get a budget that would work. I bought the Book by Scott Pape, Barefoot Investor and sat on it for a year. I was so busy, I had no time to sit down and iron out any wrinkles in my budget. I contacted Airtasker and chose the firost person who responded to my query. She has made my journey to effortless and do-able. Amazing. Thank you Melanie, my Air Tasker budget worker.

Mercedes McLaren Racing
Reviews 1

AirTasker is the most Discriminating organisation i have ever deal with in 36 years in business, they remove posts by the customer yet leave the posts of the Airtasker, AirTasker has NO Loyalty to its customers, The Platform of AirTasker is great, but AirTasker themselves is run extremely poorly, i cant wait to another company brings out a similar or the same Platform which will send AirTasker broke, Customers Beware of using AirTasker, This article may not be aired despite AirTasker states they will post Positive and Negative Feedback which i do not believe they will Post this Feed-back.

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About Airtasker

Access thousands of skilled people for your home & office tasks. From furniture assembly to data entry - hire a skilled Airtasker today.

Airtasker is a leading online platform that connects people with skilled professionals for their home and office tasks. With thousands of skilled workers available, Airtasker makes it easy to find the right person for any job, from furniture assembly to data entry and everything in between.

One of the key benefits of using Airtasker is the ability to access a wide range of skills and expertise. Whether you need help with a one-off task or ongoing support, there are plenty of skilled professionals available on the platform who can help you get the job done quickly and efficiently.

Another advantage of using Airtasker is the flexibility it offers. Unlike traditional employment arrangements, where workers are tied to specific hours and locations, Airtaskers can work on a project-by-project basis, giving you greater control over your schedule and workload.

In addition to its core services, Airtasker also offers a range of other features designed to make life easier for both clients and workers. For example, clients can use the platform's messaging system to communicate directly with potential hires before making a decision about who to hire. Meanwhile, workers can use tools like invoicing software and time tracking apps to streamline their workflow and ensure they get paid promptly for their work.

Overall, if you're looking for an easy way to access skilled professionals for your home or office tasks, then Airtasker is definitely worth checking out. With its user-friendly interface, flexible working arrangements, and wide range of features designed specifically for freelancers and small business owners alike - it's no wonder that this platform has become so popular in recent years!

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