Based on 369 reviews
Airtasker is a platform that connects users with skilled people to handle various home and office tasks, ranging from furniture assembly to data entry.
The lowest-rated reviews mention issues such as account blocks without clear explanation, difficulty reaching support, and instances where taskers caused property damage or injury.
Outside of Trustburn, people mention Airtasker as a useful app for finding someone to perform small tasks and chores, while others note seeing frequent advertisements for the service.
AI-generated from reviews on this page. Verify anything important with the company directly.
This company is very dodgy and offer no customer support. There's a reason they don't supply a phone number. Very dodgy.
EDIT- they just responded to my review with a generic copy + paste response. So they can reply to reviews but not respond to emails? DODGY! All the positive reviews are FAKE
A great job. Did more than I expected. Cleaned up and was very pleasant and friendly. 100% satisfied.
On time, lovely to deal with, job well done, highly recommended.
Nightmare of a company to deal with!!!! Allows fraudulent overseas workers to use bots to apply for jobs and claim completion on tasks that were barely executed. Airtasker support staff even more unresponsive than said workers. Never again!!! Be wary of using this company.
Got lots of quotes for my job. One was particularly cheap but he said he lived close by so decided to go with it. I was very pleased with the end result. Great value for money.
Its easier to post your task and choose the vendor among the bids.
Quotes for my job within minutes, very efficient way of providing service, great service provider.
Great way to get those odd jobs done that you wouldn't know who to ask - and it's quick!
Dan's approach was always professional with communication continually maintained. We couldn't have been happier with the standard of his work..
M & C
Being a first time user. the app was easy and once I posted, I received immediate responses. Dan who took on the job, was great, friendly and did an amazing job. Will definitely be using this again. Thanks
Hi I didnt get my payment for 14 days
I notice that someone change my bank detail
I'm waiting for response 2days now
There is no call centre
It makes me more mad
I've used AirTasker for lots of jobs. Cannot live without them!
Fantastic way to get things done. Easy to use. You do need to remember to factor the Airtasker Fee into your cost. That said - still the most economical way to get things done and for me a 10 out of 10 experience.
Easy to use, found fast, reliable and friendly service when I really needed it! Will use again and definitely recommend.
I have only used the app a couple of times but it has been super easy and the taskers have been fantastic.
First time user. Very smart way of getting my leaking roof fixed. Posted the job and got already 6 offers. Most of them with high regards reviews. App easy to use. Clear process. The person I piked came right on time and was well equipped. He offered to help by cleaning the gutters which were blocked. Very professional and respectful.
Excellent concept and found the right person for the job, cheers
The concept is good and I got the job I posted done with high level of satisfaction. The app however is rubbish. Really counter intuitive. For example clicking on a new message notification takes you to the task being posted and not the message. It take a while to work out how to get to the actual message itself. Any follow up work will be directly with the supplier as it is too hard to go via airtasker.
Ebony was fantastic,highly recommend her services,great experience !!
Extremely unhappy customer. Wanted a plumbing job completed. Tradie on airtasker said he was qualified and he did an absolutely horrible job. It ended up costing me double to get the job redone. Who on airtasker checks that these tradies are qualified? Lucky for us no major issue happened with leaking gas. Will never use airtasker again.
I have used Airtasker several times now and have been delighted by the skill level, promptness, honesty and pleasant nature of those who have come to help me out with various tasks. I would recommend Airtasker to anyone needing household jobs done that they can't manage themselves.
Awful customer service offering no support what so ever. They don't read emails and will try to get out of resolving anything. The company is very shady. DO NOT USE AIRTASKER
I found a great Airtasker to move some things from NSW to Melbourne. It s a really good platform and I ll use it again.
My very first time using Airtasker was a great experience.
Christian was fabulous, nothing was to much trouble and he did an excellent job.I would recommend Airtasker to anybody that needs something done promptly and efficiently.
The job I wanted done was posted on Airtasker immediately and within half an hour I had a response. I read the details of Tasker and was happy with customer recommendations and offer price. The job was satisfactorily completed the next day - within 24 hours of posting. Amazing, thank you.
Had nothing but great experiences with Airtasker
Prompt service and great prices
The app is easy to use and quick to place an ad
The technician went way above and beyond. There was a problem with my item, he willingly drove to pick up new item and assembled it without complaint. Extraordinary today. The service was easy to use. I would recommend Airtasker to anyone. I will certainly use them in the future. Such a relief to find such a service.
Easy to use, lots of options to choose from, reasonable priced
Easy process but one drawback is that it s hard to know what a fair rate is for a job.....and how many hours it might take. But overall a great way to get anything done. Very reliable too.
They get you a lot of quotes for your job very quickly. The negative to that is the cut they take from the tasker. Like uber eats, some fat cat is making a billion dollars from one idea and is now tearing all the profit out of an entire industry. Good for the consumer but not sustainable for the service industry. I'll only use it again if I'm desperate, otherwise I'll get quotes the old fashioned way and leave an honest buck for the contractor.
*They'll also shake you down relentlessly for reviews after you use the service, I always take a star off for that, so one star down from two!
A really easy platform to find someone to help you and then get it done!
Hi,
I just wanted to make a complaint regarding a job that was taken place today.
I had put up a task for 3 items to be taken up to Port Macquarie such as my fridge, washing machine and microwave and had put up a price of $450.00 exclusive of GST, I had a gentleman offer to take it and he came and loaded the items to the trailer and guaranteed that the items will be delivered safely, I had also offered more blankets and covers to prevent any damages to my furniture as they where newly purchased but the gentleman refused and stated that he has done this for a long time and the minimal piece of material was enough.
As he had reached Port Macquarie he asked me to confirm the payment and everything was fine and I had left a good comment, about 15mins later my brother had called me and said that all the items (fridge and washing machine) where severely damaged and sent photographs, which I have attached them also below.
I would like to make a formal complaint that the gentleman who had delivered my items is not trustworthy and has caused major damage to my furniture and my new washing machine doesn t even work as we trialed it , this is a financial damage to myself,
The gentleman s name was Ural T
I would appreciate to be fully refunded to cover my damages and terrible service.
The perfect APP for my needs, easy to use, fast, reliable
Thank you very much Ricardo. Excellent work. Also we like the Airtasker service. Very convenient. Thanks you.
Quick response from a fellow airtasker and job finished satisfactorily within 24 hours.
Had offers quickly. Work was done well and payment was secure.
Will use Airtasker more often!
Love this service! Very well done task posting, speedy matching, high quality taskers, great community monitoring. Easy to use.
Have used Airtasker twice and found it a great service for getting help for those small out of the way jobs.
Each time I have used Airtasker, I have had many offers and been able to get my job done. Lucky for me, all of the chosen offers have acted very professionally.
Very effective and efficient app ever for both worker and posters. You should try it at least once. Best app
Turned up on time, did a good job and it all worked
Great service - worked prefectly. Very satisfied with the tasker I selected.
1st time user and pleasantly surprised about how easy it is to use and the quick responses! Great work airtasker :) will definitely use again
Stephen T. came to my rescue when my previously booked removalist was a no-show. He was great, a really nice guy and I certainly couldn't have done it without him. Anne
I have used Airtasker for the end of lease work. Effective, great for cleaning, maintenance and gardening. Would definitely use again.
Cant speak highly enough of how useful this app has been.
Great for the jobs you hate
Others can do them Perfectly
I found a transcriber SO quickly. I was well-impressed. And the job was done very quickly. And Airtasker was straightforward to join and then use. Will definitely use Airtasker again. MB
Very useful for those "things" that pop up and you need someone to do them. Discovered a few months ago and I have used for help with Excel, gardening, driving...
I wanted to move all my furniture and household goods to my new place and the guys did what I asked to do. They are fast, reliable and helpful, they know what they are going. I am happy with their work.
Trav was exceptional in his knowledge on Home Security systems and his approach to the task on hand was professional. Would not hesitate to recommend him.
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Access thousands of skilled people for your home & office tasks. From furniture assembly to data entry - hire a skilled Airtasker today.
Airtasker is a leading online platform that connects people with skilled professionals for their home and office tasks. With thousands of skilled workers available, Airtasker makes it easy to find the right person for any job, from furniture assembly to data entry and everything in between.
One of the key benefits of using Airtasker is the ability to access a wide range of skills and expertise. Whether you need help with a one-off task or ongoing support, there are plenty of skilled professionals available on the platform who can help you get the job done quickly and efficiently.
Another advantage of using Airtasker is the flexibility it offers. Unlike traditional employment arrangements, where workers are tied to specific hours and locations, Airtaskers can work on a project-by-project basis, giving you greater control over your schedule and workload.
In addition to its core services, Airtasker also offers a range of other features designed to make life easier for both clients and workers. For example, clients can use the platform's messaging system to communicate directly with potential hires before making a decision about who to hire. Meanwhile, workers can use tools like invoicing software and time tracking apps to streamline their workflow and ensure they get paid promptly for their work.
Overall, if you're looking for an easy way to access skilled professionals for your home or office tasks, then Airtasker is definitely worth checking out. With its user-friendly interface, flexible working arrangements, and wide range of features designed specifically for freelancers and small business owners alike - it's no wonder that this platform has become so popular in recent years!