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Specsavers Ballymena

4.7· 68 reviews
Average ratingExcellent
4.7/ 5

Based on 68 reviews

581%
413%
31%
23%
11%
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What reviewers say about Specsavers Ballymena

Generated with AI from 68 reviews on Trustburn · updated 3 days ago

Customers generally describe the service as efficient, helpful, and friendly, with knowledgeable staff and a good selection of frames available at competitive prices.
What does Specsavers Ballymena do?

Specsavers Ballymena is a local optical store where customers can book appointments online, browse and buy glasses and contact lenses, and receive a free hearing check.

What are the most common complaints about Specsavers Ballymena?

Critical reviewers wrote that they experienced chaotic management where staff were disorganized and failed to attend to patients in the correct order, leading to long waits for staff attention and delays in resolving issues with aids.

What do people say about Specsavers Ballymena outside Trustburn?

Outside Trustburn, people discuss the effectiveness of blue light glasses, note that prices can start from around £15, and recommend the brand as a good option for those in the UK.

AI-generated from reviews on this page. Verify anything important with the company directly.

Mary Smyth
Reviews 1

I attended Specsavers in Ballymena yesterday for an urgent appointment as I had symptoms of retinal detachment. I was seen by optician Jacqueline and was thoroughly impressed by assessment and advice provided. All staff very pleasant and helpful even though busy. As a nurse all my life, I know good care when its given. Thanks a bunch. I highly recommend Specsavers Ballymena others.
Mary Smyth, Ahoghill.

Margaret Hanna
Reviews 1

I went to Specsavers for my checkup and the optician gave me a thorough eye test and the other assistants did a number of test. I would like to say how patient they were with me in saying which lense l could see through more clearly and also how kind and considerate all staff were. When it came to choosing a new pair of glasses the assistant that helped me was more than helpful and helped me decide which pair of glasses suited me by taking photographs and allowing me to pick a pair. The next step was how much the cost would be and which was the best option for me. Finally just to say the shop was is easily got around in if you have a double buggy or wheelchair. You can opt to have your eye test done downstairs as they don't have a lift. Thanks ladies for everything

Jean Watt
Reviews 1

Went in today for eye test for 11,25 on the 8th April. Sat down waiting and staff came up and lifted the folders. A lady who came in after me for 11.30 was taken before me. I waited and, with all the staff running around, looking at the folders, not organised, I thought do I want to be treated here in this chaotic way - No I just left. Went round to Vision Express and much better treated getting time to sort it out. You want staff to have time to attend to your needs, not in this manner.

Levi
Reviews 1

Been there for my son's glasses ( he bent them). From the entrance to the exit I've encountered lovely staff who couldn't do enough to help you. In a few minutes I was on my way with the glasses fixed and a smile on my face. Special thanks for Michael, very professional service indeed, great job.

Kelvin m
Reviews 1

Have used Specsavers Ballymena for a good number of years now and their service just keeps Improving. The staff are friendly, helpful and knowledgeable. I find they do a good thorough check of my eyes, have a good variety of glasses and prices....well not as expensive as some other opticians, but good value.

Officer Vicki McCartney
Reviews 1

The staff are fantastic and go out of their way to help you. My eye test was very thorough and choosing my glasses i got a lot of help picking which pair i would like. I really appriciate all the help i received and they have truely went above and beyond and thank u so much for all u have done to help me see better again.

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About Specsavers Ballymena

Find your local Specsavers store to book an appointment online. Why not buy / browse glasses & contact lenses online or try our FREE hearing check?

Specsavers Ballymena: Your One-Stop Shop for Eye and Ear Care

Are you looking for a reliable optician in Ballymena? Look no further than Specsavers Ballymena. With over 30 years of experience, we are committed to providing our customers with the best possible eye and ear care services. Our team of qualified optometrists, audiologists, and dispensing opticians are dedicated to ensuring that you receive the highest level of care.

At Specsavers Ballymena, we offer a wide range of services to cater to your needs. Whether you need an eye test or hearing check-up, we have got you covered. We use state-of-the-art equipment and technology to ensure accurate diagnosis and treatment.

Our Services

Eye Tests: Regular eye tests are essential for maintaining good vision health. At Specsavers Ballymena, we offer comprehensive eye tests that include checking your visual acuity, assessing your eye health, and screening for common eye conditions such as glaucoma and cataracts.

Contact Lenses: If you prefer contact lenses over glasses, we have a wide range of options available. Our experienced optometrists will help you find the right type of contact lenses based on your prescription and lifestyle needs.

Glasses: We have an extensive collection of glasses frames from leading brands such as Ray-Ban®, Ted Baker®, Karen Millen®, etc., at affordable prices. Our dispensing opticians will help you choose the perfect pair that suits your style.

Hearing Tests: Hearing loss can affect anyone at any age. At Specsavers Ballymena, our audiologists provide free hearing checks using advanced technology to assess your hearing ability accurately.

Hearing Aids: If it turns out that you need a hearing aid after taking our free hearing check-up service; don't worry! We offer a wide range of digital hearing aids from leading brands like Phonak® & ReSound® at competitive prices with excellent aftercare service included in every purchase!

Why Choose Us?

At Specsavers Ballymena; customer satisfaction is our top priority! Here's why:

Qualified Professionals - All our staff members are highly trained professionals who take pride in delivering exceptional customer service.

Advanced Technology - We use state-of-the-art equipment & technology to ensure accurate diagnosis & treatment.

Affordable Prices - We believe everyone should have access to quality healthcare without breaking their bank account.

Convenient Location - Located in Fairhill Shopping Centre (Broughshane St), making it easy for customers from all around town or nearby areas like Ahoghill or Cullybackey.

Online Booking System – You can book appointments online through our website quickly & easily!

Excellent Aftercare Service – Our commitment doesn't end when you leave the store; we provide excellent aftercare services like repairs/replacements if needed!

Conclusion

In conclusion; if you're looking for an experienced optician in Ballymena who offers comprehensive eye tests & free hearing checks using advanced technology while providing affordable prices on glasses frames/contact lenses/hearing aids with excellent aftercare service included in every purchase then look no further than Specsavers Ballymena! Book an appointment today via phone call or online booking system available on their website!

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Consumer goods