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C
3 years ago

Air Tasker was new for me as I was looking for a n...

Air Tasker was new for me as I was looking for a new website builder. After vetting a few candidates, I chose Niaght and he was great. Produced an e-commerce site for us that I could not have done.
I recommend using Air Tasker to get the job done.

M
3 years ago

Sol and Toni were friendly, efficient and creative...

Sol and Toni were friendly, efficient and creative in terms of deciding how to move a bed base from level one to three around a narrow staircase. Definitely will use them and Airtasker again. Maree

W
3 years ago

My first task and I am very impressed. One has the...

My first task and I am very impressed. One has the safety of checking reviews and past work - so that gave me a lot of confidence. And (wow) I saved myself a pile of time trying to figure out how to do it myself. Better to give the job to an expert.

G
3 years ago

Sturat C came to my home at short notice and compl...

Sturat C came to my home at short notice and completed the job in record time. He is polite, professional, ca me well equipped with tools and new what he was doing. Very satsisfying job. Thank you . I rated him 5 stars.

R
3 years ago

I love Air Tasker! I needed a videographers and fo...

I love Air Tasker! I needed a videographers and found an amazingly talented one within 6 hours and he delivered 5 x yoga videos for my business in under 2 weeks. Air Tasked was easy to use and process payments and reviews. It was my first time using it too! Thank you Air Tasker!

C
3 years ago

Angus T is 11 out of 10 for the manner he complete...

Angus T is 11 out of 10 for the manner he completed my task. I can t thank him enough & Airtasker for being the vehicle to introduce him. Sincere Thanks & Best Wishes. Chris Hodgson- Auchenflower QLD

A
3 years ago

I've been an active user and worker for nearly 5 y...

I've been an active user and worker for nearly 5 years.
Posted a task recently that I thought was ok to post and my account was blocked indefinitely.
No warning given or explanation why I was indefinitely blocked even though the User Agreement states that posting something not allowed will result in a 7 day ban.

I've had most 5 star reviews and 100% completion rate!

Careful when posting jobs there before reading the terms!!

J
3 years ago

I used Airtasker to do a few small jobs around the...

I used Airtasker to do a few small jobs around the house which was okay.
On the last job I needed someone to fix my flooring. So I hired from the Airtasker.
The tradies were very unprofessional and their careless work caused injury to myself and to my property. And also they didn't want to leave my property before I release the money from the Airtasker. So I had to call the Police for help and escort them out of my property.
After and during the incident I sent many emails to Airtasker support. With delay after a couple of days Airtasker replied to me and told me they will look into the issue.
Manu days have been passed and Airtasker told me if I want I can claim insurance against the tasker directly but not against the Airtasker because the taskers are not contractors with the Airtasker. And also they can not return the money because my money has already been transferred to the Tasker's account.
While I understand the Tasker's behaviours are not responsibility of the Airtasker but I was hoping Airtasker insurance will cover the damages to my property but unfortunately that was not the case.

So be mindful of this when using the Airtasker's platform. When issues happen you will be left alone.
Please see attached photos.

D
3 years ago

I was offered a $27 discount but could not claim i...

I was offered a $27 discount but could not claim it because I accepted a tasker before adding in the bonus. Airtasker therefore would not honour it so I am rather "put out" about it. otherwise the system iworks well.

D
3 years ago

The guys were extremely efficient in moving us fro...

The guys were extremely efficient in moving us from Sydney to Newcastle. They had a large truck to suit our needs and all the necessary gear to make sure our belongings were safely transported. We have used them before and would use them again.

A
3 years ago

My very first Airtasker experience was very positi...

My very first Airtasker experience was very positive. Love that I can read the reviews of taskers which is great for shortlisting and final selection. Appreciate the peace of mind knowing that Airtasker provides insurance with every task. And finally the payment system - love it.
Will use Airtasker again for sure.

J
3 years ago

HORRIBLE HORRIBLE HORRIBLE

HORRIBLE HORRIBLE HORRIBLE

The worst customer service I have ever experienced from a business. They don't allow you to call them, they don't offer live chat, they ignore your messages on Facebook, Twitter & Instagram, and their email support is almost non-existent.

I have had an issue I've been trying to resolve for 28 days. Their "customer support" go in circles, never resolving the issue. When they do reply, the responses are from a template, they never actually address questions that you directly ask.

On multiple occasions they have asked me to "allow for 48 hours". Once the 48 hours have passed, they don't reply for another 24-48 hours, meaning 72-96 hours have passed, and then the whole thing starts again.

It's worth noting that this isn't a one-off. I have put off writing this review for months, as I wanted to give them more chances. Each time, the same thing happens. Nothing ever improves.

No modern, tech based company should ever offer such substandard customer service. The excuse they give for not having a phone number (we are an online marketplace) is complete rubbish. Pick any reputable online business and they will have a contact number. It is clear they do not value customer support, if they did, they would make an effort to listen to the people that their business depends on - the Workers.

I don't have the option to give them less than one star. If I did, that's what they would be receiving.

D
3 years ago

Works well, but I was shocked to learn that Airtas...

Works well, but I was shocked to learn that Airtasker takes 22% of the task payment. I always wonder why a percentage fee is applied when the service provided by the app remains the same, no matter how cheap or expensive the task is.

C
3 years ago

Definitely like this idea but there is a lot of im...

Definitely like this idea but there is a lot of improvement needed to be the reliable choice of product. In my experience I found it extremely hard to coordinate things with taskers. Having a time on due date would make it much easier to posters and even improving response times of taskers.

S
3 years ago

#airtasker what a joke.

#airtasker what a joke.
@airtasker
withdrew funds even though the #dodgy tasker (Omar K from Chatswood NSW) demanded four times the amount in cash (which I refused) and then did not do the job.
AirTasker's support is unless as well.
Buyer beware. User beware...

S
3 years ago

Airtasker has been a game changer for me trying to...

Airtasker has been a game changer for me trying to get a heap of odd jobs around the house done. Gone are days of waiting for tradies that *may* come or endless phone calls to get anyone to quote for a small job. Best service ever!

J
3 years ago

I found Airtasker to be easy to use and was thrill...

I found Airtasker to be easy to use and was thrilled with the responses I received. However, I did find it difficult to change the date and time (I made a mistake with my first post, which led me to delete and repost the job again). Even though I kept clicking save, the date would not change. My only negative about the whole experience.

J
3 years ago

I was more than pleased with how easy it was to pl...

I was more than pleased with how easy it was to place the job and I got I instant responses. With the badge system it was easy to choose the right person for the job. I'm very happy with how it all works.

About Airtasker

Airtasker is a leading online platform that connects people with skilled professionals for their home and office tasks. With thousands of skilled workers available, Airtasker makes it easy to find the right person for any job, from furniture assembly to data entry and everything in between.

One of the key benefits of using Airtasker is the ability to access a wide range of skills and expertise. Whether you need help with a one-off task or ongoing support, there are plenty of skilled professionals available on the platform who can help you get the job done quickly and efficiently.

Another advantage of using Airtasker is the flexibility it offers. Unlike traditional employment arrangements, where workers are tied to specific hours and locations, Airtaskers can work on a project-by-project basis, giving you greater control over your schedule and workload.

In addition to its core services, Airtasker also offers a range of other features designed to make life easier for both clients and workers. For example, clients can use the platform's messaging system to communicate directly with potential hires before making a decision about who to hire. Meanwhile, workers can use tools like invoicing software and time tracking apps to streamline their workflow and ensure they get paid promptly for their work.

Overall, if you're looking for an easy way to access skilled professionals for your home or office tasks, then Airtasker is definitely worth checking out. With its user-friendly interface, flexible working arrangements, and wide range of features designed specifically for freelancers and small business owners alike - it's no wonder that this platform has become so popular in recent years!