Unfortunately, my boyfriend and I had a horrible experience with Marc Miller GMC. We did have two vehicles to trade in on a new vehicle. One was a 2020 Challenger that was going to be upside down but we needed to have two vehicle payments instead of three like we did. Boyfriend has great credit an...
The crew at Marc Miller are fabulous, especially Eric Bowman in the service department. They always go beyond and above to take care of me, doing whatever it takes. I appreciate their customer service!!
non pushy staff gave me great deal these guys helped me get the car I wanted
Very nice and helpful, not pushy and no bs best dealership I've encountered.
The Parts department is very knowledgeable and efficient with helping me find the part I needed. Will definitely be going to this GM place for more parts.
Friendly and helpful with my service need. Appointment was on time and kept me informed of progress.
My wife and I have just purchased our 4th vehicle from Mark Miller and we would not go anywhere else. The entire staff and Josh Callison in particular always treat us with respect and courtesy. I have sent 6 different friends/relatives to MM and all but one purchased a vehicle and the only one tha...
I have not bought a car here, but recently ran into a bit of some car issues & had no choice but to pull off into there lot with my 2 year old kid - One of the Service guys there (Carl) was nice enough to help me get my tired changed. If the services guys are this nice to someone who isn't even comi...
I was honestly blown away by the Dealership, recently purchased the same car different style from another Mark dealership. But this dealership found the car quickly, since we where purchasing for our oldest daughter to use for college. They just plain made you feel important. Finance Manager, GM, ev...
Everyone from the lady that greeted us when we walked in the door, from our salesman Mike, the sales manager, up to the financial guy were pleasant to work with. They made sure we were comfortable (offering beverages, etc) answering questions and negotiations were reasonable too. The young lady th...
Very good sales and so far I've had excellent service!
Bought my car here 3 years ago and I've only had it serviced here. Won't go anywhere else.
The second instance of bait and switch, this time without our permission. Went in for warranty service on a parking sensor. Authorized an oil change that was due was told it included a tire rotation approx charge $140.00. When we went to pick it up they also performed a tire and wheel balance that...
Worst experience I have ever been through. Sold me a car that did not run spent 3 weeks in repair shop and still needs 8000 dollars more in repairs. Won't help at all. They say anything that needs to be said to make a sale.
Good all around service. Top quality technicians and great customer support. Great work on vehicle. Very satisfied!
Wait time for an oil change, tire rotation, and 4 point inspection was over 2 hours. The staff was nice though! I had never been to a dealership to get a specialized service on my own before and I'm quite young yet they treated me with respect and like an adult. They also made me feel like I was doi...
Best car buying experience I have ever had! They found the car we wanted only better, and made use a deal that we felt we couldn't pass up. Finance was also quick and easy. We never felt pressured.
Nothing hidden, was a smooth car deal. Eli was great to work with.
The very best place that I have ever bought a new car!
Eric in the service department is who typically helps me. He always goes above and beyond to make sure everything is done properly and that I'm well taken care of. Good customer service is hard to find these days. I'm very glad I chose marc miller to purchase my vehicle and will continue to buy from...
Thank you Miller GMC!! I recently went to Miller to purchase two new cars. Laurence C. did a wonderful job handling both car sales. Laurence made the whole stressful situation a lot less stressful. Laurence took his time with his financial manager Leo to help me get the best deals on both cars. I hi...
Great service and a shout-out to Gary and Rick - nice to have a positive experience with purchasing a car
Greatest service ever. Steve, Sam, and Greg were wonderful.
Low pressure. I wasn't targeted and attacked right away, like I have been at other dealers. I was allowed to walk into the show room, look around, and check out a vehicle without being pounced on. It wasn't until I had a question that someone approached me and started to assist me. Then I came back ...
Do not go here for any collision or damage repair. If you are a USAA member, DO NOT GO HERE!!!!!They are an affiliated repair shop and do terrible work. They have had my truck for almost 2 months. They will rush and skimp on the repairs. I had collision damage to the bedside of my truck. They have r...
I had made my appointment a few days ahead of time and was greeted at the entrance to the service center when I drove in. The rep was very nice, helpful with the few questions I had and asked about when I would like it ready. A neighbor brought me in and I told the agent no hurry as my daughter wo...
Eric in service department was absolutely awesome! Great service
The Collision Center repaired my back fender and tail light that was damaged. All of the techs and administrative personnel that I dealt with were extremely knowledgeable, very courteous and friendly and helped immensely with the insurance company .... communication was very timely and they kep...
The check in process for service takes way to long. At other dealerships when u have an appointment with a rental I m in and out in 10 minutes. 45 is a little excessive.
Also most dealer automatically wash and vacuum without being asked.
Service reps are friendly but just don t Offer the same...
Very easy to work with dealership, not pushy in the least and everything was very transparent and time efficient.
Mark Miller Buick GMC is truly an amazing experience. I got my Buick Verano there and it's the nicest little car that you can get. I am very happy with all of the customer representative was in the salesman. I constantly recommend them to other people and will continue to do so.
Very proffessional, helpful, and NOT PUSHY, I appreciate that. They will not freak out when I came there on 2-3 occasion looking for a car saying I had to think about and eventually ended up buying 2 cars at 2 different time from them in urgent occassions. I highly recommend Carrol as he will get yo...
When we picked up our pickup from having a routine oil change, it smoked out of the exhaust (white & blue smoke). We had it towed back to the dealership & within 2 hours of it being at the dealership, they said to come & get the pickup, the service manager drove it & could not see any smoke. We we...
Very nice and helpful. Appreciate the explanations and friendly atmosphere.
We felt so good about our experience. We were treated very fairly with our trade-in, and Aaron was extremely accommodating. If you are looking for an honest dealership with everything transparent, Marc Miller is where you should go.
Buy your vehicle somewhere else. Have it serviced somewhere else. I don t ever do this and didn t after the first time I had issues with them. But after this time I m done and warning you to stay away.
No pressure sales, over all good car buying experience.
One of the worst places to get parts I have ever seen in my life! Their counter people are rude and ignored me! I will buy a new truck before I buy parts from them!
It was great buying our new Encore. I got straight answers to my questions by email. It only took me a couple of hours to get my trade in appraised, take a test drive, do the paperwork, and get the car ready for me to drive home. They even have an employee who goes out and sits in the car with you t...
Popped in for assistance with hands free calling issue, operator error, salesperson was very patient! All staff is very mind and helpful. You don't feel like chum in a shark tank.
Service department sucks,they are suppose to close at 6:00 and we got there at 5:30 to do oil change but they said the people who did the oil change went home at 5:00
First oil change and tire rotation was free and done in 45 min
A car buying pleasure! I saw the car I wanted online and I called Gary to make an inquiry. I decided I wanted the car and Gary said he would hold the car until I could get in on Monday. My wife and I arrived at 4 pm and we were driving away before 6 pm with our new car. Everyone was very courteous a...
Walked in at closing and Aaron (didn t mess up ) gave us the facts about the new 2019 Buick Encores. Didn t try to rush us out the door, very courteous and genuine in his desire to fund what you want. Omg people a new car under 17K. Did everything he could to make sure we new all the perks; impre...
I live over an hour away & called before coming to let them know what I wanted to look at/purchase. Once I arrived I was informed that I had to apply for financing online & could come back in the morning. Disappointed because I came to this dealership to purchase a vehicle but left empty handed.
Eli was super helpful over text messages before we decided to drive down to Tulsa. Unfortunately he wasn t in when we were but the GM and our salesman was also super helpful. Fast and easy service.
My wife and I were very pleased with how easy it was to complete the purchase of our new 2015 GMC Acadia Denali. We selected the vehicle we wanted from the dealer's online inventory and submitted the credit application online. The following afternoon, we went to the dealership and drove away with ou...
Applied for a job they advertised for and got told that the wasn't hiring. Even though they had been advertising for the position
Has to be about the best car buying experience we have ever had!!! Thanks to everyone from Terry, to the finance department and follow up help to learn about Onstar. Excellent team!!
Tried to get financed through this dealership, but I guess once I was denied they didn t have the balls to call and discuss that with me. Than I get a letter from one of the companies they ran my credit through and was informed, they would finance me but not on the terms originally requested! So why...
They were able to help me with the problem that I had
I had a transmission leak, called and scheduled a service appointment. They had a vehicle ready when i arrived. I got a call three hrs later telling me it was done. When i arrived to pick my car up i noticed a engine light on that was not on when i brought it in. They put me in another car for the w...
Robert the service advisor was very prompt with the oil change on my car, he also advised of 2 recalls on the vehicle that I was not aware of. These recalls were also completed in a timely manner.
We were in Tulsa for our daughter's softball tournament and the first night we were there our car was broken into, along with several others, at the hotel. We went to Marc Miller that morning and were greeted by Eric Bowman. He inspected the damage and filled out the paperwork for our insurance cla...
Marc Miller Collision team did an excellent job! I will be taking my vehicle back here if I ever need similar service.
I had an awful and disappointing experience. I was approve for a little bit less than what the car was worth but hoping it would make a difference in my trade in. The night before w/o seeing my car they quoted me $2500 trade in. Sounded good! They offer me 24month warranty and to pay for my TTL all ...
I give 1 star because zero is not an option !!
I took my car there to the service department, they had my car for over 1 week for something simple , they didn't offer me a rental car until 3 days later, when they give it back to me it was dirty and smell really bad .. They charge me for a servic...
I would never go there again! Had my truck there to be worked on and it got stolen because they leave YOUR car keys in the car unlocked!
Colleen Ball was great. Her Service team also great and fast! We did not buy our GMC from Marc Miller because we are from out of town but we were treated wonderfully, making owning a GMC a luxury car experience for sure.
We were surprised to receive a free loaner vehicle, a 2016 Yukon SLT!!! and ...
The front desk team at the Collision Center are absolutely great!
I was without my car for 36 days and so far, I have had to return my car two additional times due to the repairs not being done correctly. I had used Marc Miller in the past for repairs and the turn around was fantastic. Obviously,...
Service advisor Danny was very friendly & helpful. Work was done in a timely manner and complete.
Great place to buy a vehicle. Very nice salesmanship.
I bought a 2017 GMC Sierra 1500 Denali around JULY-ish. I drove it off the lot and returned with-in 15 minutes. The truck had the torque converter issue and somehow no-one drove the truck before me to notice the whole truck vibrates when going down the highway. The salesman scared me when telling me...
Everything about my experience with your dealership was great.
Great dealership; Won't shop for GMC anywhere else.
Came here for an airbag recall. They were able to get me in quickly while other shops were telling me the parts were on national backorder. They did a great job of communal l communicating with me especially when it was going to take another day to get an additional part in.
Steve and Terry were awesome. They answered all my questions and made my decision easy. I would send my friends and family to see them. I am also thankful to have had Todd Maddox to recommend this dealer and long time associates.
Go see Greg Cruzen. He's a good person and salesman if your looking for a newer used vehicle for a good price :)
THE SALESMAN WAS VERY COURTEOUS AND INFORMATIVE. MADE A GOOD PRESENTATION. ALSO THE ONE WHO HANDLED THE CONTRACT WAS VERY KNOWLEDGEABLE.
U got it already u happy I turned it in for a new ride
I order all my wholesale parts here! Amazing customer service from Chris W. and everyone in there. Great place to buy parts. Extremely helpful always :)
Good service from professionals. I was both pleased and impressed that they had the parts in stock. Within a couple of hours, they were able to remedy the unique situation on my husband's vehicle. Service consultant R.Murray kept me informed concerning both the diagnosis and the cost. I was very ple...
Had my 2002 Yukon in 3 times in 3 weeks for repairs. Approximately $2000 of those $3000 in repairs were for oil leaks. After getting it back the first time, it still leaked. I was told that it wasn't covered by the warranty because it was a "different leak". Got it back the last time, and IT'S STILL...