M

Michelle Gibson
Review of 2015, Inc.

3 years ago

We were in Tulsa for our daughter's softball tourn...

We were in Tulsa for our daughter's softball tournament and the first night we were there our car was broken into, along with several others, at the hotel. We went to Marc Miller that morning and were greeted by Eric Bowman. He inspected the damage and filled out the paperwork for our insurance claim. He overheard our conversation with the rental car company who wanted to put us in a mid size car. With all of the softball equipment that would be impossible. Eric not only took care of expediting repairs on our car but he also got us into a loaner car (a full size truck) at no cost to us, while our Tahoe was repaired. The entire staff, service, cashiers, etc were incredibly friendly and helpful. They knew that it wasn't likely that we would be repeat customers living 4+ hours away but they really went the extra mile to help us get the immediate repairs done and get us back to the fields ASAP. We are very thankful for their service and their hospitality. This is clearly a dealership that cares about EVERY customer, not just the customer looking to purchase from them. Great job, and thanks again!

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