Brandon F

Review of 2015, Inc.

Do not go here for any collision or damage repair....

Do not go here for any collision or damage repair. If you are a USAA member, DO NOT GO HERE!!!!!They are an affiliated repair shop and do terrible work. They have had my truck for almost 2 months. They will rush and skimp on the repairs. I had collision damage to the bedside of my truck. They have repainted the bedside 3 times now. The first time they over- sprayed onto other parts of the vehicle because they were too lazy to remove the bed before painting it. They also sprayed too thick causing the paint to run. The second time they ended up swirling and scratching the paint and had to re paint it once again. They did not realign the bed after the wreck. They gave it to me offset and misaligned. They gave the vehicle to me with a large gap between the fender trim and body because they did not properly fix the fender and did not just replace the fender. They decided to use TAPE, yes TAPE, to make the plastic trim sit flush with the body instead of replacing the parts and actually fixing it. I received the vehicle with the gas pedal underneath the floor mat (dangerous and negligent). They cannot install a decal to save their lives,I received the vehicle with bubbles in the decals and crinkles in the rock chip protectors on my vehicle. Ive asked no less than 4 times for them to put the full size spare tire on the back of the vehicle along with the new tire that was replaced so that the tread would be even on the rear axle. I was assured every single time that this was done. EVERY SINGLE TIME i went back (4 times), this was not done. I do not understand how much more incompetent you can be then to be unable to switch out a tire on a vehicle. They all around are lazy with the repairs and have no quality control. My bed cover was never realigned when they put it back on and the car ends up with wax and buffing material all over it as well.