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What reviewers say about Alfil Logistics

Generated with AI from 84 reviews on Trustburn · updated 45 days ago

Customer feedback on file is quite mixed. Positive reviewers described quick and friendly service and a good team, while others gave middling or negative experiences related to loading, unloading, and general service conditions, contributing to an overall average rating of 3.1 out of 5.
What does Alfil Logistics do?

ALFIL Logistics is a multimodal integral logistics operator founded in 2000 and one of the reference companies in the logistics sector. Their description on file indicates they are an integrated multimodal logistics provider in the industry.

What are the most common complaints about Alfil Logistics?

Based on the critical reviewers on file, the most common complaints center on excessive delays, long wait times for loading and unloading, unprepared loads, lack of material, and trucks parked for extended periods creating issues in surrounding areas. These reviewers also described the demanding conditions and overall experience as a disaster, though they acknowledged efficiency when complaints were escalated.

AI-generated from reviews on this page. Verify anything important with the company directly.

Adriano Afonso
Reviews 1

A very bad truck unloading system, unloading at dawn, very tight unloading docks and a long delay in unloading ... a driver with little maneuvering experience can hardly put the truck on the docks, and how we have to pull over the unloading should be done through the rear doors of the semi-trailer, but they require unloading from the side

Amador
Reviews 1

I have always gone to unload, as for the porter staff: correct, counter staff: leaves much to be desired (they better gave them education courses and treatment of people), unloading staff: attentive and very fast. Those of us who enter there, "my lords", are non-cattle people, we arrive tired after a long journey, and what do you get ... well, a kick of bad sounding words. Anyway, I'm not going to spend more time with such scoundrels. My assessment: NOTHING RECOMMENDED.

Jose Manuel Rodriguez Montalvo
Reviews 1

REGARDABLE SERVICE AND ATTENTION Waiting to receive a package, I receive the notification of package delivered. I consult the platform where I bought the product and they send me an Alfilxpress delivery note saying that it is delivered with a false ID. Later, I call to see what has happened and when they answer me, they hang up automatically. I call again and they no longer answer.

Reus Tarragona
Reviews 1

One of the worst places by far, 6 hours to unload empty cans, they do not respect the hours, I had an hour at 23:55 they did not unload the truck until 06:00 in the morning, the blonde at the window badly educated the carters new ones without experience on top are going in cool mode, I talked to a South American with hair with all the education in the world: please see if you can download me, I'm going to be without a disk. He answered me with this phrase, I don't want to wait, get out

Miguel Angel Martinez Santamarina
Reviews 1

A disaster for the download, you know when you enter ... but when you leave it has been hours, we have had to rest for a while because of the availability. A disaster of organization and service, a shame for the logistics and transport sector. Many rules of security and control, but zero education, respect and professionalism. A lot of subcontractor and temporary personnel ...

Yo
Reviews 1

Bad place .. little or no consideration towards the driver .. for a change .. Above they force you to carry yourself ... THIS IS LEGAL ?? I am a non-trucker carrier .. And security? And who pays for my work? As always .. JUST GOES HERE, OF COURSE ... Here the Ministry of Labor and Occupational Risk Prevention looks to ANOTHER SIDE. That if you do not try to do it in a small company that crunches you !! Another shame of this country ... These companies are allowed everything because? If I get hurt LOADING ME .. WHO IS RESPONSIBLE? If I break something LOADING ME .. WHO IS RESPONSIBLE?

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About Alfil Logistics

ALFIL Logistics es un Operador Logístico Integral Multimodal fundado el año 2000 y una de las empresas de referencia en el sector de la logística.

Alfil Logistics: Your Trusted Partner for Comprehensive Multimodal Logistics Solutions

Alfil Logistics is a leading provider of comprehensive multimodal logistics solutions, founded in the year 2000. With over two decades of experience in the logistics industry, Alfil has established itself as one of the most reliable and trusted names in the sector.

At Alfil Logistics, we understand that every business has unique logistics requirements. That's why we offer customized solutions tailored to meet your specific needs. Whether you need transportation services, warehousing and distribution solutions, or supply chain management services, we have got you covered.

Our team of experienced professionals is committed to delivering exceptional service and ensuring that your goods are transported safely and efficiently. We use state-of-the-art technology to track your shipments in real-time so that you can stay informed about their status at all times.

We offer a wide range of transportation services including air freight, ocean freight, road freight, rail freight as well as intermodal transport solutions. Our extensive network of partners across the globe enables us to provide seamless end-to-end logistics solutions for businesses operating across different geographies.

In addition to transportation services, we also offer warehousing and distribution solutions designed to help businesses optimize their supply chain operations. Our strategically located warehouses are equipped with advanced inventory management systems that enable us to provide efficient storage and handling services for a wide range of products.

At Alfil Logistics, we believe in providing our clients with complete transparency throughout the entire logistics process. We work closely with our clients to understand their unique requirements and develop customized solutions that meet their needs while also optimizing costs.

Our commitment to quality has earned us several certifications including ISO 9001:2015 certification for quality management systems as well as AEO (Authorized Economic Operator) certification from customs authorities which demonstrates our compliance with international trade regulations.

In conclusion, if you're looking for a reliable partner for all your logistics needs then look no further than Alfil Logistics. With our extensive experience in the industry coupled with our commitment to quality service delivery and customer satisfaction guarantees an exceptional experience every time!