YM INC. Review

I had applied with your company and I got a call, for interview from one of your store manager Renee from 116 Orfus Rd, North York. I was not able to go for an interview at the time she schedule me so called her ahead of the time at the location and asked her to reschedule it but she said she can not do it. Her tone and her language was unprofessional. I am writing this so others will think before they invest their valuable time applying with you guys.

Beware before placing an order for pickup at an Urban Planet or any other store affiliated. Logistics and online ordering process is horrible. Took a week for my order to arrive for pickup at one of their biggest GTA locations. I could have ordered it directly to my home faster. Lesson learned, wont bother doing that again, complete waste. Otherwise, my daughter loves their onesies! Adorable

Very bad customer service. Won't ever order from these guys ever again!

I am very dissappointed with urban planet online service and delivery, knowing the fact they charge a $5.99 fee within 48 hours. i have placed order on september 29th, just 2 items i ordered. i got a miss call, when i called back, it went straight to voicenmail, i emailed urban planet they said my items were not delivered due to no answer. why would they arrive at my house and not delivery it to me?? Usually they would leave my package infront of my door, but they didnt. i was told i would get my items on october 1st, i got a call from a driver went to another address instead of mine and said it would take him 30 mins to get to my place and yes i got mad because my address is the same it was never changed. i asked for a refund and they are refusing to give me a refund because it is ADANCED shipping. can i get my items ???

I have changed my review as I have had my issue resolved and found that they have made an effort to fix the situation. I shop with many of the stores they own religiously and have only had that one issue which was resolved

Hey question for your company?
Why are you keeping your retail stores open during a health crisis?
Does money mean that much to you that you re willing the health of your employees? I can guarantee you I will not be shopping at any of your retail stores anymore and I plan to spread the word of your terrible establishment.
Shame on all of you money sucking pigs.

It was a fantastic opportunity to go to my sister's work place