Great vet and a great staff. I drive over an hour to get to the vet. I probably have six or eight vets in my area but I like that vet that's why I'll drive the distance to get there. I've been going there now for over 15 years.
The absolute best!!!! Service and staff are all wonderful. They are more helpful and knowledgeable than our vet of 10 years in Appleton, I will literally drive an hour for visits here vs continuing where we've been going all this time. Also prices are noticeably less expensive, and they perform Orthopedic Surgery. Look them up if you have a need or before ever going to the referral center.
I was able to get my dog in on the same day! Fortunate to have this Vet service in New London. Vet was great!
Really happy with the clinic. Very kind caring people. They follow up and get in touch with you. Highly recommend.
Very nice take good care of your pet. Genuinely cares
Best vet I've ever been too. Doctors are very caring and give the best treatment and advice possible
The only place to take your pet. Your loved one!!!
Best clinic - everyone is very helpful and compassionate. They love pets!
Dr. Ziegler is amazing. WRVC does not typically perform surgeries or even see rabbits. My 6 year old lop rabbit had gotten a very bad infection in his left eye and needed to be seen immediately. When I called, they fit him right in and Dr. Ziegler got him on some medication that helped prevent it from spreading any further. A few years after this incident, the infection was getting bad again, so again, I brought him in. Dr. Ziegler told us that his eye needed to be removed and that he had never performed the surgery before. He gave us two options. One, we could take him into a specialist in Appleton which would cost me a lot more than I could currently afford or he offered to perform the surgery himself, which is what we chose to do. As he had never performed this surgery before, he did not make us pay for his time at all, the only cost we covered was the tools, anesthesia and medication used in the process. The procedure went off without a hitch and I was able to bring home a happy and healthy bunny. I would trust Dr. Ziegler with my own life if it came down to it, he is an incredible doctor and I recommend him to anyone who asks.
Our family has 2 dogs and 2 cats. We have visited the Wolf River Vet Clinic since day 1. They do a very nice job with providing information and services at a reasonable price.
Today I took my dog to WRVC. She had been having gastrointestinal issues for a few days. I had actually taken her to another emergency clinic the day before. They charged me a lot of money and left me with no answers or meds for her issue. And they weren t done gouging me yet. They wanted me to leave her overnight and run more xrays and such in the morning. I didn t feel good about it and pulled her out of there. I talked to WRVC the next day, they were able to squeeze me in and see me the same day. A Saturday no less. All of the staff was great and even with covid restrictions I knew exactly what was happening with my pup the entire time she was inside. Most reasonable vet bill I have ever paid and had answers within 15 minutes of getting to the building. Compare that to 8 hours the day before at the other place with almost no communication from the staff and I left thinking my pup may have a serious medical condition that she didn t have. Thank you to all the staff working today! River will be back!
The veterinarian and the staff are the best they truly are compassion. I have been to many vets that try to run unnecessary tests just to up the bill but not these people. When I had to put two of my babies down they were so caring and tender with them, but they had exhausted every possible way to save them.... To me I will never take my pups/cats to anyone else why would I look for another store when I already shop at the best. Thank you to the wonderful veterinarians and Staff.
They are great with my pug I will not go anywhere but here great staff and price.
The TL:DR version is Wolf River Vet cares more for the money in your wallet, than for your pet. I took my senior 12.5 yr old cat there roughly 7 months ago. I was quoted a "Senior Wellness Exam" for roughly $120. They even had it listed in their brochure. So my cat was checked out by an Older Dr. who didn't seem personable or compassionate. He poked and prodded around my pet, ran a panel of blood tests etc. I tried telling the Dr. about some of the issues my pet was having, such as frequent vomiting, but he seem unconcerned and didn't offer any suggestions. So, after we reviewed my pet's blood exams, they said he was fairly healthy and "slightly" elevated thyroid levels and prescribed Methimazole as a precautionary measure. When they go to run up my bill, it came out to $175, I had asked what about the Senior Wellness Exam pricing, and they said that there computer was acting up and wasn't bundling the services properly. I said, well can you fix the invoice so I pay what's quoted in your brochure. The receptionist said she'll go ask the Dr. what can be done. She came back, and offered a discount on the "Office Visit" charge to bring the bill down to $125. I said that it still isn't what was quoted in the brochure but that I won't quibble over $5. The receptionist seemed to not care if they bill out services fairly, consistently, or to their own quoted prices or not. So, about 5 months after Wolf River Vet, my pet had become very ill, lethargic, etc. It was about 9 pm on a Friday night, so I took my pet to the Fox Valley Animal Referral center. A test later, and it's concluded my pet had a very large tumor on his liver that was impacting the stomach and likely causing his vomiting issues. The tumor was about the size of a golf ball, and unlikely to be surgically removed without my pet dying anyhow. I unfortunately had to put my pet down in lieu of emergency surgery. I can't help but wonder, why didn't the Wolf River Vet exam find any trace of this tumor? Why didn't the Dr. offer any ideas or tests to check up on his frequent vomiting? I'm not blaming Wolf River Vet, but it makes me wonder given the other issues I had with them.
They clipped my dogs nails too short and he was bleeding very badly in the car. They also promised that my puppy would be okay and not in pain from all the shots they gave him and he laid around all night in pain and would whine if anyone picked him up. I am so upset.
Excellent staff and service. I found their prices to be very reasonable as compared to other vets we have used for our 2 dogs. I would highly recommend Wolf River Vet Clinic as we will continue to use them for our pet care needs...
Dr Kyle took great care of my Rotti Bodhi while he found out what the problem was, So glad I changed Vets, saved me a lot of $. Well worth the drive from Appleton.
Friendly staff. Only negative is wait time. I have brought my fur babies here for years!
Good place for the animals. Like this place. Hardly any waiting
Great staff; kind, caring and it's evident that they love animals and know how much they mean to their families. Dr. Jim is wonderful! Very clean office.
Went there with friend with sick kitty. Staff very professional and friendly.
I had the pleasure of knowing Dr. Jim for many years now--even before he opened the Wolf River Clinic. My vet where we previously lived "walked on water", so Dr. Jim had some BIG shoes to fill. He treated our numerous dogs, cats and horses over the years. And those shoes?...They fit quite nicely, thank you. He is compassionate, knowledgeable, caring and just plain nice! You'd have to go a long way to find a better all-around vet. He always goes the extra mile for the animals under his care. I consider it a privilege to add my 2cents worth in support of him.
Great service, and responsive to late calls at the end of the day.
They were caring, professional & helpful. Ive always taken my pets there, I trust them & I value their professional manner.
The staff are very friendly and have taken great care for my pets.
Very friendly place,excellent treatment for our dog, reasonably priced!
I love this veterinary clinic. They try so hard to get you in to see the doctor for your fur babies if you do not have an appointment. Thank you so much for helping my fur baby in his time of need.
It takes a lot for me to trust in a doctor, service provider etc. and it takes more for me to feel compelled to review a business. But Wolf River and more specifically Dr. Ziegler have been nothing short of amazing. Dr. Ziegler is passionate about his work and truly has the animal and family at the forefront of his care. He isn t looking to make a buck but actually care for your animal. He is simply amazing and one in a million.
This vet clinic is awesome! The vets, vet techs and the rest of the staff are amazing and so compassionate. I got in the same day with my 7 yr old black lab who had a medical problem. The vet was very thorough and helpful in explaining everything. I have went here for preventive care as well and I have had the same level of care.
Wonderful people. Wouldn't take our kitty any where else such wonderful nice people and so good to the pets can't say enough nice things about the doctors and the staff awesome pei
They are awesome! My dog had surgery there and all the staff were amazing.
Very friendly Dr and staff. Prices may be a little higher than other vets offices but, I'm more than willing to pay that extra money to know my animals are recieving the best care with respect to the animal and owner
The staff is nice so are the Doctors, But!!!! Their too busy, they said my 12 yr old Golden retriever had swollen anal glands that's why he couldn't go to the Bathroom, gave him drugs! 5 different vets later & 5000$ he died BECAUSE he had a tumor on his kidney that no one found! Evan though it was huge & the vet in Hortonville found it right away. Only it was too late!months before at our first visit we could of saved him
This is where I have always taking my dog Daisy and Doctors zigler work is the best vet that I know of.
Wolf River Vet clinic is a great place for your pets. Our dog needed surgery and they were extremely professional and kept us informed the entire time he was there. They took great care of our buddy!
Staff is knowledgeable and friendly. My dog loves going here.
I would like to let every person on your team know how amazing you all are. You didn't just save our dog; you saved our family from the heart brake of losing our baby boy ( Bean ). I will never be able to thank you enough. And a special thank you to the lovely lady I spoke to on the phone, that was willing to put me on hold, to give me an at that moment update on Bean. It meant the world to me! With All Of Our Love ~ Bean's Family~
I'd like to thank WRVC for taking care of our beloved furbaby during what is the most difficult time of being a pet guardian. They were super compassionate, understanding, and so so gentle with our kitty as he transitioned across the Rainbow Bridge. I would recommend WRVC for your pet care, the staff is friendly, the offices are clean and bright, they explain the process in a gentle way, while considering what both you and your pet are going through. Thank you so much for everything, and we'll be seeing you after our grieving is over and our new family members choose us. Thanks again.
This place is very reliable when it comes to diagnosing pet ailments. And staff here is very friendly and truly concerned about your pet.
The team at Wolf River Vet provides outstanding care for my dogs and are always very caring and thorough. I drive past several veterinarians on my one-hour drive to New London because they are THE best!
So caring and wonderful...can't speak high enough about their services. Thank you Dr. Pete and Stephanie for your help today, especially.
We love Wolf River Veterinary Clinic! Dr Baetke and Dr Ziegler are Great! We would not go any where else.
The staff is wonderful! We had a great experience.
My dog has been seen at Wolf River Vet since we got her in 2017 at 5 months old. We usually see Dr. Ziegler, and let me start by stressing that Dr. Ziegler is a very good doctor. Unfortunately, this is not the case with the rest of the practice. My almost 4 year old dog, who had a dental cleaning one year prior, with Wolf River, was brought in for a routine cleaning of her teeth. There was some plaque build up on her back teeth and a couple of loose molars in the back. I expected those to be pulled. I received a phone call from Dr. Baetke during her dental, indicating to me that her teeth were really bad and he'll need to pull teeth. Because I had anticipated those couple loose ones needing to be pulled, I asked how many. He took a deep breath, sighed, and said, "Well, all of the upper teeth." I was quite taken aback.He went on to explain the x-rays showed her roots were gone. He said he didn't have time to do it all that day and dogs do better with such major surgery if it's separated into two. Because I trusted that the doctor would do what was right for my dog, I consented to pulling half of her upper teeth. When I picked her up I asked for aftercare instructions and was told by Dr. Baetke, himself, that there really wasn't any and just to give her soft food for a few days and the pain meds as prescribed. He then made sure to let me know he'd be calling to schedule the other part of the surgery and sent me along my way. I looked up aftercare instructions for a dental extraction in dogs from other veterinary sites and found what I needed to look for in terms of complications (pawing at the face incessantly - which she started doing), and most clinics had a follow up appointment included in the cost to make sure everything healed correctly. Wolf River didn't, despite the $700 I had paid for dental surgery. I started to question if she had really needed that many teeth pulled. I had asked for the extracted teeth to be returned to me when I picked her up and they were not. Dr. Baetke personally called a few days later, after I called upset about this, to tell me he had to soak them in peroxide first but I could come pick them up if I wanted them. I couldn't be assured they were actually my dog's teeth so I didn't bother. The icing on the cake was when I got up the courage to look in my dog's mouth and saw all of her bottom front teeth had been pulled. Without my consent. Teeth that were presumably healthy, teeth that had always been sparkly white and not loose. I requested all of her records from Wolf River and made an appointment with another vet for a second opinion. I then filed a complaint with the state of Wisconsin against Dr. Baetke (investigation is still being conducted). Wolf River sent all records EXCEPT her dental surgery that happened that day. When I pressed the issue, they sent a very generic record with no indication of what had been pulled or why. When I again pressed for the x-rays that had supposedly been the very reason for all of these extractions to occur and what he based his medical care on, I was given the run around before finally was sent 2 cropped x-ray photos. Neither one of them showing my dogs front teeth, only her back ones. I called the new vet and let them know I was having issues getting the x-rays and they were incomplete. They assured me they would get them for the appointment - which was a month out. Today was the day of the appointment and no x-rays to the new vet. The new vet concluded that while there was some recession in some upper teeth, there was no medical need for extractions at this time. A dental cleaning and x-rays once a year to watch the recession would be all that was necessary. There was currently no loose teeth, no infection, no bleeding. Dr. Baetke's profile under the staff list with Wolf River says he specializes in dentistry. He should know better than this. He pulled my dogs teeth without medial necessity. She is maimed and her quality of life has been significantly reduced because of it. Please beware before taking your pet to Wolf River.
Friendly staff, always greets my cats n dog, decent prices, and the boarding staff is great with my dog
I'm not really sure how I feel about this vet office. Would rather not say. Use your own opinion and make sure your wallet is full
Came 1.5 hrs for Dr Ziglers work. Very satisfied. This was second dog he did.
We take her animals there. They seem to be safe and loved while they're there.
I have been a client of the Wolf River Veterinary Clinic for several years. The clinic is a valuable asset to this area because of the staff's expertise, commitment to all animals, respect and concern for their clients, and community service to make life better for homeless animals and to reunite stray and lost animals with their families. The staff are all pet owners themselves, so I feel a bond with them.
All of the staff are professional and nice, very understanding. Always answer my questions when I asked. All of my pets go they
have my favorite people to work with there. helpful and can tell they care about our furbabies as well as us. have had dealing with others working there not so great. last time had who i wanted.
Very professional wk. Very friendly. Need more chairs in waiting area
The staff has always been professional, however working with them has now become a hassle and not customer friendly in the least
Always feel so welcomed and get excellent care!! Keep up the good work.
These folks are the best vets in the area. My dog is always given the best of care.
Nice Atmosphere Always ~ Good Pricing & Happy Vet Technicians w/ Warm & Caring Vet Doctors-
Took our dog in because he was acting really tired. They got me in less than an hour before they closed. They took x-rays, found out he had a ruptured spleen, and stayed late to perform surgery. Dr. Zeigler is always very informative, compassionate, and very kind. I wouldn't go anywhere else.
A very thorough Veterinary Clinic. They really care. We trust them with our furry kid!
Great service, easy to get an appointment, and they don't mind putting up with my very happy labrador!
We brought in two of our three dog fur babies. They were not acting like their normal happy babies. We explained the symptoms to the Doctor. Our Doctor took the time and demonstrated through his actions that he was truly concerned about taking care of our babies. He sat with us to teach us how to care for their individual medical issues But the icing on the cake was the follow up phone calls from him to make sure they were doing well. His actions show that he loves animals and understands how valuable our fur babies are to us. That means a lot to us.
Very cold personnel. 100% focused on the dollar and not the animal in need of care.
Very unhappy with service! Requested flea medicine for dog and told he had to have a physical exam for the year first???? Especially considering the dog had been seen by a vet for another issue mid year...I have been a customer of this facility for many years but am getting very tired of all the costly "requirements" . Looking elsewhere sadly.
Veterinarian was super knowledgable and thorough on the options, procedure and pricing for what my pet needed to have done. I'm only wanting to dock a star because the receptionist wasn't all that friendly/warm welcoming when we arrived. She called my pet by the wrong name. I get it it was the beginning of the day and everyone seemed like they were still waking up. But that positive attitude once you clock in and start your work day should be everything. It was my first time here and I was just expecting a more upbeat experience checking in
Very professional. Did not make you buy any services you did not want. Always friendly.
When our puppy needed knee surgery Wolf River Veterinary Clinic was recommended to us. I called and Dr. Ziegler spent 20 minutes on the phone with me discussing my pet and I wasn t even a customer of his yet. As of today, our puppy has had double knee surgery and follow-up care provided by Dr. Ziegler and the staff at Wolf River Veterinary Clinic, all of which has been exceptional. Dr. Ziegler is extremely knowledgeable and kind. Every contact with Dr. Ziegler and the staff at Wolf River has been beyond positive. I can t say enough good things about them all, which is why I will continue to drive 30+ minutes to New London for all of our little Macy s care.
Wonderful staff and service, I enjoyed my trip to Wolf River! Strongly recommend! Dr. Nokes is the best!!!
Dr Ziegler is the most compassionate vet in our area! Our Sharpei is a very difficult breed to manage and Dr is very knowledgeable and caring to all his needs. We work together to manage his skin and orthopedic needs. I have never worked with a vet that listens to the owners and works together. I never hesitate to take my baby in for care!
They were kind and caring for my little Misty, we had to say goodbye to today. They were thoughtful and caring in giving us time with her in the end.
They are very good at getting appointments in as soon as they can. They're reliable, take time to answer all your questions and actually care. Just recently had to put a cat down, the compassion and patience they held for us was outstanding and beyond what I could have asked for. They took care of my cat with the dignity and respect he deserved
Dr Ziegler is the best vet in all if NE WI. He is extremely knowledgeable with many years of practical experience. He has been able to diagnose and treat our dogs thru a variety of animal issues including a tough to find rare cancer. A good vet is hard to find in NE WI...Ziegler is the BEST. A1! 5 STAR!
We think Dr. Ziegler is the best. They are always kind and understanding when our Hattie crawls under the chairs. Patient. Just what you want in a Veterinarian.
