Wilmot Mountain

Wilmot Mountain Reviews

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We went on the first day of the 2016-17 season to ...

We went on the first day of the 2016-17 season to check out all the new improvements. For those who have been there before, you may recall how tired and worn down this place was. The lift upgrades and new modern snow making equipment are the star of the show. The new chairlifts, while not high speed, are a huge improvement. Even the old ones got some mechanical upgrades, so the lift operators can slow down the chairs to assist children or patrons who have trouble getting lined up in time. They also took out all of the old glove ripping rope tows, and replaced them with modern conveyor style lifts in the kid / learning area. If you have small kids, this is a huge upgrade.

The lodge upgrades, while nice, do not seem inspired. The bulk of the money ( probably 12 of the 13 mil) obviously went to the lifts etc.., while the improved lodge is simply carpet and painted drywall, no warm wood lined walls or decorative touches... plain jane!. Obviously new HVAC etc... but cheap looking. The design could be described as industrial park. They did seem to clear out a ton of space from the old days, and create lots of room for tables and chairs... way more than before, but the low ceilings and pipe columns every 15 feet or so give a monotonous character to the interior. The new lighting however, keeps it bright, just a bit sterile.

The food service area is now up to speed with other ski areas, and the pizza and chili looked delicious. Beyond a few grocery style pre-made salads however, there were few healthy eating options, no bananas or apples etc. The Bar is bare bones, with the previously mentioned low ceilings and numerous columns, a sea of high top tables, and four 42ish size TV's on the wall for sports. A Spotted Cow draft will cost you $6.00. At the far end, there is a "picnic" area with some new picnic tables. I did see some electric outlets, not sure if a croc pot would be allowed.

The biggest disappointment is the removal of the four sided fireplace that was previously in the southwest corner of the lodge, the patched hole in the ceiling still visible. The fireplace was welcoming and warm, and the free standing design, in this well windowed corner was perfect for the mid-century modern building. Big sad face here.

The dining area on the upper floor of the rental building was not complete yet, but that room looks much nicer.

The new lift tickets are actually cards that look like hotel keys. The attendants scan you from several feet away with the card in your pocket. I question how well this system will work, it seems like way more effort to get you scanned and the cards seem easily demagnetized or lost without the traditional lift ticket that is tethered to your zipper. We will see how that goes.

Overall, I have to say it is a massively improved ski experience, but the lodge has had all character removed and none replaced.Give me back that fireplace!

Hard to compare to places Ski locations around the...

Hard to compare to places Ski locations around the area. I would say that it is bigger than Villa Olivia/Four Lakes but smaller than Alpine Valley Despite having more runs. While Alpine Valley has less runs, the runs at Wilmot are shorter in length meaning you spend more time on the chair lift than the slopes. But I also don't think that the amount of runs define the resort, which is why I gave this Resort a 4-star rating. The food prices are a lot cheaper than many of the other resorts and it nice having a local ski resort on the Epic Pass that we used out in Colorado. Overall, not a bad Resort for someone who is new to skiing or has been skiing for less than 5 years. It's a good Resort for learning.

Went tubing with my family and I think the staff w...

Went tubing with my family and I think the staff was too strict. One of the lifts was down which made for longer waiting lines. And the website advertises you may go down with more than one person connected to you in your lane, they didn't let us do that as advertised.

First time in many years... Was great... The inv...

First time in many years... Was great... The investment Epic made in the mountain is clear... From a finish perspective, to the friendliness of the staff, it was a blast to come back to Wilmot...

Maybe a wind baffle at the ticket purchase booth and a bit more instruction/online pre work and some at-resort automation might make the day smoother...

The food was decent, but could benefit from a bit of a tighter delivery system... It wasn't crazy crowded and both of the main dishes arrived a bit cool...

Otherwise, a great day on the slopes.

Not bad for a day trip to southern Wisconsin. Equi...

Not bad for a day trip to southern Wisconsin. Equipment rentals were nice and the resort was making an effort for people to wear masks and distance where possible. They have quite a few runs but the lift tickets are high for this caliber resort.

The lifts and slopes are fine. In fact, in all the...

The lifts and slopes are fine. In fact, in all the years going there, they've always kept up the runs well. The food area is usually okay. Shut down right now because of you know what (although misleading on the website because it says there is premade food available... it was just chips and cookies when we were there January 4).

The ticketing/rental system though is horrible! You can pay online for tickets and you get a card to keep. However, even if you gave the card and pay to activate it online, you STILL have to stand in line to check in! And the lines are long. We waited in lines for two hours. You also can't pay for rentals online, so you have to stand in one line to pay for them, then another line to get them. Get it together, Wilmot! This is whatever year this is (I lost track)... I had to log into my sons shoes, the least you can do is get online payment/activation working.

Since Vail took over a few years ago this place ha...

Since Vail took over a few years ago this place has came to life. The lodge is all new and spectacular. New and larger cafeteria serving a range of tasty snacks and meals. Walt's tavern is a great sit down restaurant that looks out at the hill. Great for thawing out after a long day on the hill. Friendly staff on the hill and in the lodge makes for a great experience. I'd recommend this place for any level of rider. Also the terrain park has really came to life. With the addition of a tow rope there is no stop to the action. Jumps and rails maintained better then ever before.

Worst experience ever! We paid for a full day of ...

Worst experience ever! We paid for a full day of ski school and my kids never moved out of the bunny hill. They had taken lessons before and skied. But we wanted them to get their ski legs ready for the season! The ski instructor told me they were the most "advanced" in the group......but could not move them up? What? All day I paid for them to ski down the bunny hill? Never once did they even learn to take the ski lift. Horrible experience. I tried to get some information from the ski school by mid-day on how they were doing.....and what they were doing. And, the school refused to tell me. So I was furious when I heard they spent several hours on a bunny hill. Are they not advancing the kids so "Vail" can get more $ from me for more lessons? SCAM of a school. I would never go back. There are much better places in WI to ski than this POS.

To be honest this place is over priced for the qua...

To be honest this place is over priced for the quality of the "mountain". While you're there expect to spend at least a quarter of your time on the lifts because they are super SLOW and OLD! Customer service is poor too. If you plan on taking a trip here i highly suggest you go to alpine valley instead its only like a 20-25 min longer drive for about the same price you get a way better experience. Oh also, the people that gave this place 5 stars are most likely a ski/snowboarder that have never been to another mountain, close with the owner, or work there... lol

Customer Service is horrible! Lady called REESE (a...

Customer Service is horrible! Lady called REESE (at lease thats rhe name ahe peovided) hanged up on me without being able to answer simple question about ski school. Has no knowledge about the website to which she reffered me to get rid. Really rude lady!!!!

Gets better each year and as the upgrades get comp...

Gets better each year and as the upgrades get completed. Lighting on the hills are new LED's but they need better aiming and even more of them to eliminate the dark spots near the bottom of the runs. Definitely fun for the kids.

AMATEUR HOUR AT ITS FINEST .

AMATEUR HOUR AT ITS FINEST .

1. You would think that buying tickets only online would give the people at Wilmot a count of the number of people that would be show up on a particular day. Nope. Had to wait ONE HOUR just to pick up lift tickets. Apparently, they were unprepared for the number of people, despite the fact they knew how many people bought lift tickets from their computer system. No one made an attempt to explain to the crowd what was happening and no one made an effort to rectify the problem. Instead, it was just "oh yeah, we're really busy today or We didnt know schools were off or Its the busiest day of the year." You would think a ski resort would have systems in place that streamline the process when its busy. Nope.

2. Oh, and once you get your lift tickets, you have to wait in ANOTHER, LONGER line to get your equipment (see photos), assuming they haven t run out of that equipment while you re waiting in that aforementioned line. So essentially you have to wait another 1.5 hours to learn if they have enough equipment for you to use. In all, it took 2.5 HOURS from the time we arrived until we were actually on the snow.

3. You might be asking, well why didn t you get a refund? According to their fine print, you can t, unless you cancel by midnight the night before. And to do that you have to email or call. The problem with that is that NO one responds. I left no less than 3 voicemails with my name and number while waiting in line, and didn t get one response back. Not one. The funny thing is that even when I got to the window, one hour later, and voiced my displeasure, they said I could get a refund, but would have to call or email to get it. Um hello? Whats the point of a phone number if no one picks up???

I should have read the reviews, because I m not the first person have this type of experience.

4. The staff that load the lifts are constantly scanning people to ensure that you have a valid lift ticket. A bit over the top, but ok. And one guy was constantly harping on people to ensure they had their masks on appropriately. Fair enough. BUT when you walk into the lodge, where Covid is FAR more of an issue, NO one is enforcing masking at all, for the patrons or the employees. It makes no sense whatsoever. Not to mention at the top to the ski lift there was a huge pile up because the teenage attendant was not paying attention, which is another safety issue. Welcome to Wisconsin, I guess.

I suppose if you make it to the slopes its fine, but you should know it s amateur hour at its finest. And don t expect anything from their staff regarding information or customer service. I mean, at least make it seem like you are competent and you care

Was very excited to go back to Wilmot for the firs...

Was very excited to go back to Wilmot for the first time since they were bought by Vail. Don't think that purchased helped at all... Walked in from the parking lot and found no signs, no one to help point us in the right direction, no clear place to go for anything. Once we found it, it was so crowded and chaotic that it was unpleasant. On the bunny hills, be prepared to get yelled at by numerous people who are teaching about how you can't ski there. I am teaching my son too... It doesn't say ski schools only. Want lunch? Be prepared to wait 30+ minutes for food. And the final straw? $100 for a lift and rental, and then an extra (IDK because I already dropped $100) $ for tubing. Guess I can't afford to ski in Vail. Or Wisconsin. Thanks for ruining it.

I really would not spend money here again. Take th...

I really would not spend money here again. Take the extra 30 minutes and drive up to Alpine. Alpine Valley's runs are much longer and seem to be groomed better as well. When there's no natural snow, only a third or so of the hill is open, but they still charge you close to full price. Alpine also has detachable lifts which are much easier for beginners.

The staff here is really nice. Ski lessons don't h...

The staff here is really nice. Ski lessons don't help much, but they go over the basics. Overall, a nice place to ski, but the food is overpriced. However you can except that from pretty much every skiing place.

Great local hill. Not a negative thing except for ...

Great local hill. Not a negative thing except for prices have gone up a bit after the multi million dollar upgrade. Still the same old Wilmot barely an hour from Chicago when needed. Great place to learn. Check out 3 day pass that can be used on most any consecutive or non consecutive days. Will save you a few.

If you sign up for their free membership, you get ...

If you sign up for their free membership, you get a discounted rate. All the staff members were nice and helpful. The bunny hill was too flat to ski or snowboard. But they have a variety of different hills especially for beginners. They also have hand sanitizers placed randomly to remind people to practice good hygiene.

We went tubing. The hill is pretty good. I feel th...

We went tubing. The hill is pretty good. I feel the price for 2 hours is a lot. But there's nothing else close, unless you want to drive another 2 hours to go to Cascade, so they can get away with charging as much as they do.

Pretty good slopes. We had good quality snow coupl...

Pretty good slopes. We had good quality snow couple days back. So the ski was nice. Flow management at the lift was pretty good. For the rentals it is a little chaotic. For absence of good ski around Chicago, this is not a bad place at all.

We have gone to Wilmot 3 times this year, each tri...

We have gone to Wilmot 3 times this year, each trip I had to call Wilmot to change my dates. Both times I called the staff are super friendly Julie & Payton were understanding and took care of crediting back the charges. On the days we have skied the staff in the food court to all the rental staff that get you fed and suited up are super friendly too. Overall for a short drive from Chicago Wilmot is a great family fun day outing. Oh! I almost forgot the ski instructors are amazing, even if your not in a class with them they will help you out on the mountain.

Decent skiing. Food is good. Nice renovations. How...

Decent skiing. Food is good. Nice renovations. However prices are way too expensive a small hill in the Midwest. Rates should not be the same as places out west that's just ridiculous. Also the lift ticket office people always seem rude and standoffish. I inquired about a military rate - the old Wilmot had respect for those who served and their families - I think it was at least $25 off - These west coast hippies running the place offered $5 off. Really? The same if you just book online... Come on people - you are a joke. Have some respect for military!

To be honest, I've been to a lot of the ski resort...

To be honest, I've been to a lot of the ski resorts in wisconsin and never thought too much of Wilmot since it felt like the smallest. But they have a solid terrain park for those learning and saw multiple times of workers enforcing mask rules. It can get packed but it ended up being a good time!

Only gave it 5 stars to make sure the review is se...

Only gave it 5 stars to make sure the review is seen by as many people as possible - they actual deserve less than 1 Star! The ski store allowed my 13 year old son to make a 200$ purchase for ski goggles on my credit card that I did not authorize. They said they were so concerned as fellow parents about such a large charge that several people questioned my son about it, but not once were they so concerned that they thought to tell him they needed to have permission from me (via phone) to make such a large purchase especially on something that is not returnable! Shame on me for thinking their employees would use common sense when allowing someone to use a credit card (that didn t belong to the actual person using it). She even said they don t confirm who the card belongs too (ie if it was found on the ground of their ski lodge-they just let anyone use any card on anything-I mean they might ask if they are sure they want to make the purchase...but when the person says yes, they ll just allow it) - watch for fraudulent charges from Wilmot because they allow anything to be purchased by anyone!!

less than half the people were wearing masks prope...

less than half the people were wearing masks properly if at all and no staff was enforcing it. in fact most staff that worked outside had their nose out of their masks on the exhibition lift

It used to better before the Vail days. Obviously...

It used to better before the Vail days. Obviously they redid the lodge and some of the chairlifts which is nice, but it is way too overpriced and crowded now. Wilmot used to be a great, affordable, no frills place to just go skiing and grab a drink at the old bar. Those days are over. On top of that, the terrain park literally only has one jump and for some reason it was a closed the night I went which is crazy. Do your self a favor and go to Alpine or even Little Swiss instead

Wilmot staff did a wonderful job. Hi and a friend ...

Wilmot staff did a wonderful job. Hi and a friend had a little problem with our past and it was rectified immediately.it's almost 75% open and the runs were wonderful. Wilmot should be proud not only of the wonderful location would have a great staff