Watauga Orthopaedics, PLC

Watauga Orthopaedics, PLC Reviews

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4.8
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At this point I am in more pain than prior to my s...

At this point I am in more pain than prior to my surgery in May. I have sought a second opinion from another group and have been listened to and treated with compassion. I do not recommend this group of Doctors to anyone.

Always a pleasant visit to your office. Everyone i...

Always a pleasant visit to your office. Everyone is so very nice yet very professional
taking time to talk and explain the intended
procedure. Thank you all for your service to our,community. P.S. this,is,from Myrtle Johnson....8.21 visit. It may say Austin at the top.

Excellent care. Very helpful staff. I was very imp...

Excellent care. Very helpful staff. I was very impressed with how friendly and helpful the entire staff is. Dr. Lord performed my surgery and he was very thorough in explaining the procedure. He didn't rush through just to get to the next patient. I never had to sit and wait for any length of time at any of my appointments. I would recommend Watauga Orthopedics to anyone.

Was dreading spending the afternoon at a docs offi...

Was dreading spending the afternoon at a docs office but they had me checked in, x-rayed, treated, meds phoned in and checked out in 55 minutes. Dr. Fowler was great.If I need an orthopedic again I'll go here for sure.

I had Dr Thomas Jenkins...Hes actually from our ho...

I had Dr Thomas Jenkins...Hes actually from our home town!! He and his parents are well known and respected in our community...I had total knee replacement and got along wonderfully!..I also healed very well and quickly....My surgery was at Holston Valley and I had wonderful caring nurses who were always ready to do anything I needed...

I recently moved to the area and was referred to W...

I recently moved to the area and was referred to Watauga Orthopaedics by two different people. One of them was a nurse in our family. I have seen Dr. DeTroy twice and had an MRI. Dr. DeTroy and all the staff couldn t be nicer and more professional. I will continue to choose them for my ortho needs. You should too. So far my care has been excellent.

We've taken mom to two appointments here and so fa...

We've taken mom to two appointments here and so far we have had a pleasant visit. The wait time seems to be a little long but considering how many patients they have and how fast-paced they are at getting people through it kind of evens it out. would definitely recommend watauga orthopedic and dr. McGill, as well as the PA Michael.

My name is Linda. I could hardly walk with excruci...

My name is Linda. I could hardly walk with excruciating pain in both ankles. Brock requested x-rays. It turns out it was arthritis. He said surgery was the best option. I asked, What else? He gave me an injection in each ankle to alleviate the pain and inflammation. Steroids weren't good being diabetic so something new was injected. I thank God for Watauga Orthopedics!!

The staff, medical and support, are professional a...

The staff, medical and support, are professional and efficient. The diagnosis and treatments are timely and effective. I would never so anywhere else for my increasingly age related Orthopaedic needs.

I have had recent surgeries by both Dr. Stewart an...

I have had recent surgeries by both Dr. Stewart and Dr. McDonald and both have been exceptionally knowledgeable, skillful, comforting and personable. All personnel are friendly, helful and kind. I recommend this group to anyone.

I injured my ribs and I knew there was little I co...

I injured my ribs and I knew there was little I could do. But when the pain worsened, i visited Quick Care. They were very attentive, took xrays and spoke with the doctor. He let me know my ribs weren't broken. Of course he told me that there was little to do but he was very compassionate. All this took only about 30 minutes. I've been going to Watauga Orthopedics for years and this is why I continue going.

Wait time was not long. Staff was friendly and hel...

Wait time was not long. Staff was friendly and helpful. Information was broken down in a way for me to understand and answered all questions with suggestions to help me with my condition.

Expect additional office visits for any particular...

Expect additional office visits for any particular issue which means more billing of services. Unnecessary testing. Front staff have bypassed my families' charts on more than one occassion until I have reminded them of their patient. Do not expect the front staff to be of any assistance. Money racket.

I saw Dr. McQuain today 10/5/20. Very sweet Dr. an...

I saw Dr. McQuain today 10/5/20. Very sweet Dr. and nurse! He explained the procedure as he went. Couldn t have ask for a better Dr. and nurse! They were very kind, and sending me to Dr. Gill.

Office waiting area is nice and lots of space. Not...

Office waiting area is nice and lots of space. Not crowded. Wait time was minimal. Staff were all very friendly and kind. Dr. McCrae took time to explain things and was very patient in answering my questions.

Started taking our son here for club feet when he ...

Started taking our son here for club feet when he was 5 days old... that over 22 years ago!! They provided excellent care for us then, I am trusting them with my own care now. Best Ortho clinic in Johnson City!

Went to the walk in clinic. Expected to be there h...

Went to the walk in clinic. Expected to be there half of the day. Was checked in quickly and then was taken to room. Taken to xray quickly. Then given a shot. Scheduled for PT therapy. Out in a lil over hour and half. Loved everyone I came into contact with

I love it here. The staff and Dr. Aiken are so fr...

I love it here. The staff and Dr. Aiken are so friendly and really pay attention to me. I was afraid today I had given them too long a list of things to fix . But he addressed every single one. Everyone from arrival to departure seem happy to be there.

Everyone in there is so nice And makes you feel at...

Everyone in there is so nice And makes you feel at ease When I got the shot in my KNEE today I was talking away is so is the doctor And did not even Feel it a great group of Doctors nurses and everyone in Be tween thank you so much

I have been to Watauga for PT two times now. They...

I have been to Watauga for PT two times now. They are awesome..David was the 1st to see me. He was so informative and explained everything he did and why.
Wes was is one i saw the 2nd time. same thing.. very nice and informative.. Now I have to do my part. I am being held accountable for my therapy at home.. Thanks guys..

I came in at 4:45pm yesterday to the walk in clini...

I came in at 4:45pm yesterday to the walk in clinic for a left knee issue. I was in my car headed home at 5:45pm. New patient paperwork, x-ray, fluid drained, medicine shot into knee. THX

We have always had the very best of care at Wataug...

We have always had the very best of care at Watauga Orthopedics.My 16 year old daughter has had a lot of problems with ankle and knee injures and Dr Fowler has been a god send for us.The staff are always kind and helpful.I appreciate all they have done for my family so much

Went to them for severe back pain and numbness in ...

Went to them for severe back pain and numbness in the legs. I ended up seeing Dr. MacDonald. He requested a MRI. They were very quick to schedule it and get the results. Turns out that surgery was required pretty quick. The team was great thru the whole process. Now 4 weeks post surgery with no pain what so ever. Dr. MacDonald checked on me thru every process. I know a lot of people are afraid of back surgery not working and still having pain. If you have back pain and need to see a specialist I highly recommend Dr. MacDonald. Their whole team was wonderful and to have my life back is an understatement! Thank you Dr. MacDonald and staff!!

Everyone was great. From the check in to the xray....

Everyone was great. From the check in to the xray. The only problem I had was having to wait on the doctor for a hour past my appointment time. I get that they were busy and it's right before the holidays, but I feel they could have scheduled it a little better.

Dr Fowler and his assistant were wonderful as usua...

Dr Fowler and his assistant were wonderful as usual and Dr Fowler is working hard to find the solution to my knee problems. I had steroid shots in both knees and was feeling better by the time I got to the front door, going out of the building!

I had a great experience. Everyone was so friendly...

I had a great experience. Everyone was so friendly and helpful.Didn't have a long wait to see the Doctor. The Xray technician was very nice and professional as was the Doctor. He was very understanding about my financial situation and gave me exercises to do at home. You have wonderful folks in staff. I'd recommend your facility to anyone needing orthopaedic care. God bless you all

I was very impressed with all the associates I me...

I was very impressed with all the associates I met. They were friendly, helpful, and professional. The recommendations were well explained and useful for my care. Thank you for your concern and care.

Dr. Mcquain and his staff were very friendly, cari...

Dr. Mcquain and his staff were very friendly, caring and supportive, calming my nerves about the procedure. He took time to explain everything, what my issue was, how he was going to treat it, what to expect during and after the procedure. I would recommend this group and would definitely go to them again in the future if needed.

Watauga Orthopedics are great! I can't say enough ...

Watauga Orthopedics are great! I can't say enough about how wonderful I was treated before and after my back surgery. Dr. Duncan is a great doctor with an awesome personality and bedside manner. The nurses and staff were very kind and accommodating as well. I would highly recommend Watauga Orthopedics. My experience couldn't have be any better.

This review is specifically for the Physical Thera...

This review is specifically for the Physical Therapy department. I spent 5 months at this facility working with Will Rochelle. Having never had a knee injury or a surgery of this type, I was hoping for a positive, enlightening, knowledge filled experience but that was not the case. At my very first session, I met with Will for about 10 minutes then I was left with the techs to show me the exercises. This became the routine of most of my visits, Will would be in his office the majority of the time and there were a handful of sessions where I didn t even see him at all. When he did happened to be around, many of my concerns were met with I m not worried about it , which left me uneasy. Whenever I did ask Will questions, the responses were short, very condescending and again, he would walk away without giving me a full answer.

My biggest issue was when I was 22 weeks post-op and I had mentioned running for a second time, Will spoke to me very rudely, that it was too soon, that I was 14 weeks and was obsessed with wanting to run. This professional that I was working with for the past 4 months didn t even know how far along I was in my recovery. Also, on a few occasions when he would put the STEM pads on me, he would comment about the stubble on my legs, insinuating that women should have clean shaven legs, I understand he was trying to make a joke but it wasn t funny and I took major offense to these sexist comments. Will does not know how to treat other people with kindness, especially after injury/surgery when it is mentally straining on anyone, I ve never been in more of a depressive state then when I was working with Will.

After that I had 1 session with Wes, the PTA, he is amazing. I mentioned a twinge of pain after a certain exercise and he gave a nonchalant explanation when I didn t even ask. This is when I knew my experience should ve been different and I have not been back since mainly because I was far along enough to do all of it on my own. But, this facility is not for athletes, there is no desire to get patients back to their pre injury state of running, jumping or any high impact movements. Not even a handout on how to do it on your own. The internet and support groups have given me more knowledge about my injury then Will ever cared to shared.

Waste of money and time. This location and the Kin...

Waste of money and time. This location and the Kingsport one as well. Still suffering lower back pain from an injury three years ago because they couldn't find it in their hearts to give me a light duty excuse for work. It never healed and reinjures easily. I'll never swim laps again, I'll never be whole again.

I have two daughters. My oldest has been treated b...

I have two daughters. My oldest has been treated by Dr. Eric Parks and by Dr. Jeffery France for sports related injuries. Both men are kind and compassionate and took excellent care of my daughter. My younger daughter had an accident at home and fractured her arm in several places. Dr. Todd Fowler and his staff were great! The doctors provide expert care and their staff is always friendly and kind to my children. I hope and pray to never need their services again, but will choose Watauga Ortho if anything else comes up.

Main reason for 5 stars is after I went to the Dr ...

Main reason for 5 stars is after I went to the Dr anx was sent here as a walk in and they take walk ins. The Dr examined me, and didnt think at this time an MRI was needed on my shoulder. Gave me an injection into my shoulder which seems to be helping with pain since OTC meds weren't, and no pain prescriptions. Hoping it continues to help and I am finally able to sleep tonight without rolling on to my side in my sleep and being awakened by the pain as with previous nights. Almost recieved 4 stars because when I asked if anything was being prescribed for pain, I was looked at as if I were only there for pain meds and that irked me a bit.

I saw Alvin Murphy one of the PA's and he was thor...

I saw Alvin Murphy one of the PA's and he was thorough in his examination and has a a great personality. All of the staff were very friendly and helpful. I would recommend anyone to see Alvin!

Took our daughter there for a broken wrist, staff ...

Took our daughter there for a broken wrist, staff was extremely professional, knowledgeable, and timely. Dr Fowler was great! We drove from Somerset, Ky due to their great reputation. Husband needed to see an Orthopedic (didnt have an appointment)and they accommodated us by having him see Dr Fowler also. Recommend if you have a need for an Orthopedic Dr, definitely see these guys at Watauga. Drove 4 hours and would do it all over again should the need arise without hesitation

I can't stress enough what a pleasant health care ...

I can't stress enough what a pleasant health care experience you will receive at this office!
This has got to be one of the most well run Dr. Office and clinic ever!! Unbelievable walk in treatment to boot! Besides all that, every Dr.and employee I came in contact with was a topnotch professional. You are able to review your Dr.'s notes online the next day after an appointment. You will be notified of your appointments time and date. Really, just the sheer efficiency and friendliness of this medical group is amazing, besides the excellent care you will receive.

This practice is amazing and has been life changin...

This practice is amazing and has been life changing for my wife. Dr. Greg Stewart is a Rock Star surgeon. Carmen and Alvin are extremely kind, efficient, helpful, and responsive. The Watauga Team has been with us hand in hand through a most difficult time. We are blessed!

Ed Ohlinger

Even while being remodeled the staff doesn't miss ...

Even while being remodeled the staff doesn't miss a beat! They were very courteous and professional. They treated me like I was a person and not a 4min timeslot like other places. Give them a try.

VERY DISSATISFIED. I broke my hand they gave me th...

VERY DISSATISFIED. I broke my hand they gave me the cheapest split they had. It didn t help And they charged me $200 and who knows how much my insurance paid. The people at the front desk seem to care. However all other employees do not care about the patients. Don t go here. Very unhelpful. I am sad.

Doctor NEVER entered the room. Sent in a PA. They ...

Doctor NEVER entered the room. Sent in a PA. They had already decided how to treat me BEFORE examining me. When I tried to explain where the pain was, he wouldn't listen. Told me that they could only look at one joint at the time. I would have to make additional appointments for each joint--even though the pain is related. (Just so they can bill my insurance multiple times.) Nurse came in WHILE the PA was examining me, blocked open the door and started striping the paper off the exam table. DURING THE EXAM!!!! So totally against HIPPA leaving the door open while the PA was examining/explaining treatment. Everyone outside the room could hear everything he said. They should be investigated. Damn bunch of money grubbing QUACKS!!!! I will NEVER go back and advise others to stay FAR away from these insurance money miners!

I was very disappointed at the lack of info I was ...

I was very disappointed at the lack of info I was given. I was the last patient of the day and had a sprained ankle. They told me nothing about wearing a shoe the same height as the boot heel I was given. I ended up with knee and hip pain that could have been avoided. They explained nothing about what happens with a sprain and how to treat it. It was obvious they wanted to go home that night.

I had surgery and on my ankle today. Everyone was ...

I had surgery and on my ankle today. Everyone was great, from the lady that checked me in the lady that took my health record, the one that weighed me , the nurse, the doctors. Thank you all! You are all very personal and professional.

Everyone was cordial and treated me like I was the...

Everyone was cordial and treated me like I was the only patient being treated at the time. I felt like the treatment was very good. Physical therapy was recommended. I chose PT at Watauga but I was given numerous options.

This place and all the doctors and staff are excel...

This place and all the doctors and staff are excellent !!! I have had to make several visits here for knee and back issues. I am so pleased with the treatments. Everyone who works at Watauga has always gone out of the way to answer my questions and make my questions and concerns a top priority. I will always come here and feel confident that I am getting the best care possible.

Have seen Dr Aiken and Dr Carver. Very pleased wit...

Have seen Dr Aiken and Dr Carver. Very pleased with service. Office clean, staff very nice. Received all information needed regarding my issue. I was extremely happy with the wait time, only about 15 minutes.

Was we ll pleased didn t have to wait long dr was ...

Was we ll pleased didn t have to wait long dr was very nice and took her time and explained everything to me .. everyone was very courteous and nice . I would highly recommend Watauga Orthopaedics Peggy N

I am very pleased with Watauga Orthopedics. The at...

I am very pleased with Watauga Orthopedics. The atmosphere is always so pleasant and staff is so nice. Dr. Parks is great. He goes above and beyond to make sure you are comfortable. I would recommend them to anyone.

Watauga Orthopaedics, PLC

Watauga Orthopaedics, PLC

4.8