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C
3 years ago

I have always received professional care from the ...

I have always received professional care from the staff and Dr. DeTroye. They are very attentive to my needs and do their very best to make time to see me if at all possible. I ve never had an excessive waiting period, so they really have their scheduling on point. Due to my health condition, I never know exactly when I may need the Drs care. I would highly recommend Watauga Orthopaedics to anyone needing good care.

N
3 years ago

Other than having to wait a month to have a proced...

Other than having to wait a month to have a procedure done that should help me, it was great!
Dr. Duncan is great and all the staff is so friendly and caring. The atmosphere in the office and waiting area is so relaxing. Therefore I give it a 10!

S
3 years ago

This morning I could not walk. I seen Melissa a nu...

This morning I could not walk. I seen Melissa a nurse practitioner she was amazing She drew fluid from my knee and later in the day i felt so much better... she also recommend a scan of my leg to be on the safe side.

Thank You so much

V
3 years ago

Awfully promising at first , total flake and lacke...

Awfully promising at first , total flake and lacked proper bed side manner and either lack of knowledge or lazy with his practice, professional opinion s stating I had no change in strength and this fool didn't want to try something different , wanted to continue same thing over, what a doosh Dr wells was completely flaky and awfully lazy, built u up only to leave you in same place you was in

P
3 years ago

I had an initial visit with Michelle, a physical t...

I had an initial visit with Michelle, a physical therapist. She was prompt and professional, yet caring and comforting. She gave me detailed follow up instructions for daily exercises, and instructed me to contact them with any questions or concerns.

Update. One week later I have so much more mobility with my left hand. I m positive that the prescribed exercises made the difference. I met with my therapist again. I will start new treatments and exercises midweek. Moving forward!

I had my follow up appointment with Dr Lord today. He is such a kind and sincere doctor. My hand is in good hands !

R
3 years ago

I am experiencing very bad pain I had a MRI and wa...

I am experiencing very bad pain I had a MRI and was referred to watauga,when I got there everything was handled very professionally and quick I was supposed to see a pa while there but a dr saw my suffering of pain and made it a point to come in a see me right away even with his busy schedule to help me you don't see that much anymore this is a class a place thank you for everything .

D
3 years ago

My son had a bike wreck with break and Dr. Fowler ...

My son had a bike wreck with break and Dr. Fowler and staff were great to get us in and get him the help he needed. Even during the extra stress on staff during a pandemic they were wonderful.

J
3 years ago

Excellent Orthopedic care. Staff are very professi...

Excellent Orthopedic care. Staff are very professional and caring. Dr. Wells did a wonderful job on my shoulder and was more than helpful anytime I had a question. Would highly recommend them to anyone with orthopedic problems.

B
3 years ago

Watauga Orthopaedics has to be the best all around...

Watauga Orthopaedics has to be the best all around. The Doctor's , Nurses, to customer service. Dr. Karen McRea and Beth are awsome. I would recommend them to everyone I know that are in need of an Orthopedic .

B
3 years ago

I had an injury 3 weeks ago, on my right hand coul...

I had an injury 3 weeks ago, on my right hand could not move my thumb extreme pain! So I went to the walk in clinic, took xrays talked to a doctor ,explained everything, shots an meds feeling so much better, best experience ever..ty for being so professional an being so kind..

L
3 years ago

Prompt, courteous service from start to finish of ...

Prompt, courteous service from start to finish of my Orthopaedic Urgent Care visits to follow up visits. Professional, friendly staff. Clean, tidy offiices. Over the course of a month I have seen Rachel and Brock the PAs. Both worked to figure out my knee issue to come to a resolution. I saw Dr. Parks today after an MRI. Injury bad enough, can treat with conservative treatment. No ordering excessive tests and other expensive testing. Great, professional, very knowledgeable staff and physician.

K
3 years ago

My experience has been nothing but great at Wataug...

My experience has been nothing but great at Watauga, the doctors and staff have been wonderful. I have so much respect for them, also therapy . They care and listen to you.
I would recommend Watauga Orthopedic to everyone in need.

E
3 years ago

Excellent customer services from the receptionist,...

Excellent customer services from the receptionist, to the check in, to the nurse, to the doctor, the ex-Ray tech and last the check out. Dr McDonald was above and beyond what I expected. He spoke to me and explained everything in a very clear fashion. I know where I m at, the steps we are taking next and the possibilities of what the outcome may be. Than you Dr McDonald for making me feel there is light at the end of my tunnel!
I returned to see Dr Price about a pain in my knee. I can say that above and beyond help is the norm in this office. WOW! Thank you Dr Price!

m
3 years ago

My daughter had her hand broken by a bad . We too...

My daughter had her hand broken by a bad . We took her to Watauga Orthopedics after being put off by the orthopedic office we were referred to by the ER.
They got her in immediately and fixed the damage done. If we had it to do over, we would have taken her to Watauga Orthopedics first. Top notch care.

P
3 years ago

Went for foot pain , talked to the doctor. They to...

Went for foot pain , talked to the doctor. They took X-rays . Doctor says nothing broken,nothing I can do. Went to another foot doctor today. Identified the problem immediately. Took X-rays . Now we re working on getting my foot healed . I had a great experience having surgery with Watauga orthopedic. So not really sure why I had to go somewhere else.

R
3 years ago

My nurse Melissa was great, friendly and knowledge...

My nurse Melissa was great, friendly and knowledgeable, whole process went smoothly. Everything ready for me as it was needed, even the gown fit! Every step was explained as it was done, seemed like everyone wore a smile and were truly interested in my care.

g
3 years ago

I had a visit for my knee at Watauga Orthopaedics ...

I had a visit for my knee at Watauga Orthopaedics today Nov 5 and would recommend them to anyone. The staff was so nice and helpful from check-in to checkout. Dr.Miller was really good at explaining everything in detail and has a great bedside manner. He was very thorough I would rate them as a 10.

D
3 years ago

I arrived early for my appointment today and was t...

I arrived early for my appointment today and was taken back quickly. All the medical staff had their face masks on including the front desk and check-out. Everyone was very friendly, professional and courteous.

D
3 years ago

Watauga Orthopedics is Awesome!

Watauga Orthopedics is Awesome!

I'm no stranger to surgery,
I've had 1 hand 2 knee & 2 ankle surgeries
In the past with other orthopaedics.
Two weeks ago shoulder surgery at
Wataga Orthopaedics. This is the ONLY Place I would recomend,setting a New Standard for All Surgery Centers & Medical Professionals
THANK YOU DR. MICHAEL WELLS !!

J
3 years ago

Did not have long wait period before seeing Dr Bak...

Did not have long wait period before seeing Dr Baker. Dr. Baker has a wonderful bedside manner. Listens very carefully to my problem and doing what he can to help my situation. All staff personnel are very warm, courteous, and friendly.

B
3 years ago

The " bedside manner"' of Dr McQuain was a breath ...

The " bedside manner"' of Dr McQuain was a breath of fresh air. He wasn't in a hurry to rush me through and he actually listened to me. He answered my questions in a way that I could understand. He made me feel comfortable in a bad situation. Thank you so much.

R
3 years ago

I m very disappointed with Watauga Orthopedics. I ...

I m very disappointed with Watauga Orthopedics. I have been seen by Dr. Duncan for my neck pain in 2018. At that time Dr. Duncan told me to try medial branch block for pain but only to schedule it when I m hurting. Because that s the only way to tell if the injection is successful. I didn t have any neck pain for some time but recently started hurting again. My wife called the office to schedule the appointment and was given an appointment in July. She tried to request a sooner appointment so we can try the injection. This morning, the office manager called and said Dr. Duncan have refused to see me due to my history and have nothing to offer. He is the one who recommend the injection and now he is the one refusing. I have never had any appointment issues, money issues with this practice. Always kept my appointment and paid on my account. They cancelled my appointment in July without any explanation. Dr. Duncan have treated my wife, my father in law and even me in the past and now for him to refuse treatment for no reason makes me upset. I have referred many patients to Dr. Duncan, as I know many patients who work in the same line of business as I do, and have chronic neck and back pains. This is so unethical to not even follow up on a patient and just cancel their appointment and refuse treatment, that was recommended by the physician himself. Dr. Duncan and the whole practice have disappointed me. If Dr. Duncan can see this, I would like to talk to him personally and ask why he refuse to do the injection. What caused him to not see me anymore without any valid explanation?

L
3 years ago

I wish more Drs were like Dr Fowler! He explains t...

I wish more Drs were like Dr Fowler! He explains things very well and you can see that he really cares. I can t say enough to show how great Watauga Orthopeadics is! I wish I could tell everyone. Hopefully this review will help others know how great of a place it is.

L
3 years ago

I am under. Dr McDonalds care for slipped disc. PT...

I am under. Dr McDonalds care for slipped disc. PT was helping but serious pain upon getting out of bed Thursday 5 am. Went to ER who treated me and contacted Watauga. Watauga told me to come right over to walk in. I was seen quickly, given prescription, and appointment was made for MRI on Saturday and to see Dr McD on Wednesday. The staff at Watauga are always fast and efficient. My experience with other medical offices has been long waits to be seen, and making appointments weeks away. I highly recommend Watauga for orthopedic care.

B
3 years ago

Knee replacement was more painful than I expected ...

Knee replacement was more painful than I expected but I pushed through.Around 9 or 10 weeks after the operation I was beginning to like my new knee.Im going for the other knee next yr.Dr Stewart and Alvin Murphy are the Best! Keep moving !

A
3 years ago

I was seen today by Dr. Fowler for a shoulder inju...

I was seen today by Dr. Fowler for a shoulder injury that occured at work. The Dr., and the entire staff, were all incredibly kind, professional and so helpful. The staff assisted in filing my workman's comp claim and worked with my employer on my behalf. I didn't have to do anything. Although Dr. Fowler had to deliver some news about my injury that I did not want to hear, he did so in a very compassionate manner. I really appreciate the way the whole staff works together to ensure care for their patients. In this stressful time, it is a relief to know that I will be treated by the people in this facility. I could not have asked for a better experience.

B
3 years ago

Absolutely love Dr. Stewart and Alvin Murphy!!! We...

Absolutely love Dr. Stewart and Alvin Murphy!!! We d never go anywhere else for orthopedic care! David Graham is an excellent therapist as well.
My husband and I have had a total of six operations done by doctors at Watauga Ortho, and used them for our therapy each time. Highly recommend these great people!

M
3 years ago

The staff and nurses were polite and very friendly...

The staff and nurses were polite and very friendly. Dr. Detroye was friendly and devoted quality time to my situation I was not treated well at your competition (App). The young African American woman who scheduled my MRI was incredibly efficient! I am so pleased that the MRI is scheduled for tomorrow morning. Watauga was a very positive experience for me. I am very confident that there will be a positive outcome for me now. By the way, the blonde X Ray tech was very friendly, had a beautiful smile, and her energy was so positive. But I would not tell her this as she will ask for a raise.....

B
3 years ago

Got me an appointment quickly, didn t have a mount...

Got me an appointment quickly, didn t have a mountain of paperwork to fill out and still called me back before I could fill out the one sheet of paperwork which didn t have that many questions on it. Got me in, did my tests and made me feel better about my injury. Everyone was professional!

L
3 years ago

[ November 10,2020 ] I have another co...

[ November 10,2020 ] I have another comment to make we went back and her ankle is in fabulous shape for therapy should have started on November 3 but she got the stomach flu and couldn't go but she's on her way to walking great.
My daughter fell on her ankle and broke it all to pieces. They put the pieces together and put in a metal plate she has about 10 screws to hold it in place. She's doing very good she's not having very much pain now. They were very patient with her and the doctors took the time to answer every question she had. I gave a 10 but they deserve at least 100.

W
3 years ago

Dr. Hurst is awesome. He patiently listens and do...

Dr. Hurst is awesome. He patiently listens and doesn't believe in one treatment fits all. He can temper brutal honesty with kindness. The JC office stays busy and slow. Check in at desk, then wait. Go to 2nd check in for paperwork, then return to wait Go to exam room with assistant to prep for doctor. Wait. And then if there are xrays, well, couple more waits. There's usually a wait to check out as well. But the people and the doctors make it worth the hassle.

M
3 years ago

Love the staff and drs here some don't understand ...

Love the staff and drs here some don't understand drs can't just write pain meds like before thanks to the addicts so yes we are gonna hurt but can't be helped I see a few different drs here had 4 surgeries I adore them

S
3 years ago

Dr. McQuain was awesome, explained detail by detai...

Dr. McQuain was awesome, explained detail by detail what he was going to do before and during procedure, and in detail things to expect. He was very kind, caring, and had a demeanor that was calm and peaceful, making for an easy non anxious procedure for me. Great nursing staff too. I would recommend him highly!

G
3 years ago

Everyone is very nice and helpful. The building it...

Everyone is very nice and helpful. The building itself is extremely clean. They get you in quickly and and the doctors are with you in just a matter of minutes. I would recommend them very highly if you are in need of treatment.

A
3 years ago

I went in with an ankle injury. I had to use a can...

I went in with an ankle injury. I had to use a cane to walk in. The receptionist immediately asked my name and put me on the list to be seen even before I made it to her desk. She got a wheelchair for me and was very accommodating and sympathetic. The nurses, xray tech and doctors were all great. They even had the receptionist wheel me out to my car. I definitely felt like a priority, even though they were very busy. For a very difficult evening, they made it more pleasant then I could have expected.

L
3 years ago

I went to Watauga Orthopedic in Kingsport for righ...

I went to Watauga Orthopedic in Kingsport for right knee pain. Everyone for the receptionist to Dr. Parks exceeded my greatest expectations. I have severe cartilage loss at only 52 but I am reasured with these guys by my side I am going to be taking my grandson to the park again soon!

A
3 years ago

A friend told me about

A friend told me about
Dr.Stewart doing surgey on her wrist and knee so I switched to WO so far I am very pleased with the staff the experience and very impressed with Dr. Stewart.

R
3 years ago

My first experience with the walk in clinic. Was p...

My first experience with the walk in clinic. Was pleased with the response time that service I received. My nurse practitioner was professional, informative and quickly diagnosed my problem. Then she gave me here suggested course of action. I am doing much better now and would recommend Watagua to anyone with orthopedic issues

D
3 years ago

I am very pleased with the quality of care at Wata...

I am very pleased with the quality of care at Watauga orthopaedics inJohnson City. The staff is pleasant and professional. I haven t waited more than 15 to see Dr. Lord. He did a fantastic job on my hand surgery and follow up visits. I appreciate the level of commitment to serving patients in a compassionate way. I had knee surgery with Dr. Stewart several years ago. He and his PA, Alvin are excellent health care professionals.

L
3 years ago

Great experience at the Johnson City office for ph...

Great experience at the Johnson City office for physical therapy. Feel confident and comfortable with staff, trust they are doing everything in my best interest. Credit them for my successful postop outcome!

B
3 years ago

Was able to pay co-pay on line before I went to of...

Was able to pay co-pay on line before I went to office. Greeted promptly. Called back by nurse close to appointment time. Very nice and Dr. McQuain was prompt. Dr. advised me on what my injury was based on MRI. Was thorough and professional. All employees are top notch at Watauga.

E
3 years ago

Wonderful partnership between my medical team (Dr....

Wonderful partnership between my medical team (Dr. Joe Hurst and PT David Lilly) and myself. It s been a journey that means a great deal to my mobility and overall health. Thanks so much!!

M
3 years ago

I have visited Watauga Orthopedics a few times now...

I have visited Watauga Orthopedics a few times now and each visit has been pleasant. The staff are friendly and helpful. I saw Dr. Karen McRae. She thoroughly explained my problems and took the time to answer all my questions. She addressed all my options as far as care and treatments are concerned. Overall, my experience was positive. I highly recommend that place.

M
3 years ago

Visited the office yesterday in Kingsport was gree...

Visited the office yesterday in Kingsport was greeted with a smile and friendly service. From check in to check out my experience was wonderful with all the staff taking there time with me and being very respectful and friendly. I would recommend this office to anyone.

T
3 years ago

Every interaction with staff was courteous and pro...

Every interaction with staff was courteous and professional. Appointments are timely. MRI tech was great.
The only negative about this place is lack of parking. All in all, pleasant, positive experiences at each of my visits there.

E
3 years ago

Can t thank Dr.Eric Parks and his staff enough! Th...

Can t thank Dr.Eric Parks and his staff enough! The staff was amazing and both visits have been super efficient no crazy wait times! WiLl be back for my therapy and follow up appointment and any futures needs!! Awesome!!!!!

About Watauga Orthopaedics, PLC

Watauga Orthopaedics, PLC: Expert Care for Your Orthopedic Needs

If you're experiencing pain or discomfort in your hips, knees, shoulders, hands, spine, feet or ankles, Watauga Orthopaedics is here to help. Our team of experienced orthopedic surgeons provides expert care and treatment for a wide range of conditions.

At Watauga Orthopaedics, we understand that every patient is unique. That's why we take the time to listen to your concerns and develop a personalized treatment plan that meets your individual needs. Whether you're dealing with a sports injury or chronic condition like arthritis or osteoporosis, our team has the expertise and resources to help you get back on track.

Our Services

We offer a comprehensive range of orthopedic services designed to address all types of musculoskeletal issues. Some of our most popular services include:

Hip Replacement Surgery: If you're suffering from hip pain due to arthritis or other conditions that affect the joint's function and mobility, hip replacement surgery may be an option for you. Our surgeons use advanced techniques and technologies to perform this procedure safely and effectively.

Knee Replacement Surgery: Knee replacement surgery can be an effective solution for patients with severe knee pain caused by arthritis or other degenerative conditions. We offer both partial and total knee replacement procedures depending on the extent of damage in your knee joint.

Shoulder Surgery: Shoulder injuries can be debilitating if left untreated. At Watauga Orthopaedics we provide surgical treatments such as rotator cuff repair surgery which helps restore shoulder function after injury.

Hand & Wrist Surgery: Hand & wrist injuries are common among athletes as well as people who work with their hands frequently such as carpenters etc.. We provide surgical treatments such as carpal tunnel release surgery which helps relieve pressure on nerves in the hand/wrist area causing numbness/tingling sensations.

Spine Surgery: Back pain can significantly impact quality-of-life if left untreated; at Watauga Orthopaedics we provide surgical treatments such as spinal fusion surgery which helps stabilize vertebrae in cases where there is significant damage/degeneration present..

Foot & Ankle Surgery: Foot & ankle injuries are common among athletes especially those involved in running/jumping sports like basketball etc.. We provide surgical treatments such as ankle arthroscopy which helps diagnose/treat various foot/ankle problems including fractures/dislocations etc..

In addition to these services mentioned above ,we also offer non-surgical options like physical therapy/rehabilitation programs designed specifically for each patient’s needs .

Why Choose Us?

At Watauga Orthopaedics PLC ,we pride ourselves on providing exceptional care that puts patients first . Here are some reasons why patients choose us:

Expertise - Our team consists of highly skilled orthopedic surgeons who have years of experience treating all types of musculoskeletal issues.
Personalized Care - We take time getting know each patient individually so that we can develop customized treatment plans tailored specifically towards their needs.
Advanced Technology - We use state-of-the-art equipment during surgeries/procedures ensuring optimal outcomes.
Comprehensive Approach - From diagnosis through recovery ,our team works together seamlessly providing comprehensive care throughout entire process .
Patient Satisfaction- Our goal is always 100% satisfaction from our patients; therefore we strive hard every day towards achieving it .

Conclusion

If you’re looking for expert orthopedic care from experienced professionals who put patients first then look no further than Watauga Orthopaedics PLC . With our comprehensive range of services tailored specifically towards each individual’s needs coupled with state-of-the-art technology/equipment used during surgeries/procedures ;you can rest assured knowing that your health is in good hands . Contact us today!

Watauga Orthopaedics, PLC

Watauga Orthopaedics, PLC

4.8