Waikiki Beach Marriott Review

Fantastic location, large comfortable spacious room with blacony go see ocean a d Diamond Head.

Definitely consider looking at other hotels. I upgraded to a beach view and my beach view was looking at another hotels air conditioning unit. When I told the front desk staff they were rude and told me I could change rooms for an additional charge and would have to check out by 11 and check back in at 3. Extremely disappointing when traveling to Hawaii expecting to wake up looking at the beach only to look at another building. The pools on site were small and the resort charge seemed excessive
For what was offered on site. Only things that made up for the poor service was the impressive
Hotel gym, refillable water bottle distributed at arrival with fill up stations throughout the hotel and being a short walk to the beach and main strip. I will definitely have to start considering different hotel chains after this trip.

Great location right near the beach. Easy walk to 100s of restaurants and shops. The lobby has several stores for conscience too (starbucks, ABC, etc) so if you forget anything it's right there. They have towels you can grab from the fitness club to take out to the beach. We made good use of their laundromat located on floor 3. Cute trifle flowers for your hair on check-in. Ask the valet for towels or water too.They also have a shuttle you can take to the airport ($16 per person). Was NOT happy about their$35 resort fee as out only include coupons for percent off at shops- absolute garbage to charge that for nothing. Overall, Really great location for visiting Waikiki Beach.

It was only one night but there were several discounts and amenities for the resort fee. The staff was friendly and the rooms were clean!

I found the Marriott to be somewhat depressing not only because of the layout and decor, but they're just was not a lot going on there compared to other hotels in that area.

I thoroughly enjoyed our stay here. Make reservations at Sansei's in advance. Very helpful staff + concierge.

Gorgeous hotel with great location and friendly staff!

booked a week at the hotel for $326.00 a night, pretty pricy but had to book last minute. I arrive to check in and am told I have to pay a mandatory $37.00 activity fee and $40.00 for parking, much more than I expected to pay, but I was there, not much else to do. Went to the room thinking it was gonna be a big vast suite... Nope, small one bedroom with spring mattresses, low water pressure, internet was spotty at best, and a tv remote that didn't work... What was the money paying for? I called another hotel closer to base that had a cancellation and military rate, free WiFi, and they waived my parking fee. When I went to the desk to check out of my overpriced room, I told them I was unsatisfied and they charged me another $75.00 for early checkout. No such thing as, "if your not satisfied, get your money back" at marriotts I guess. Very dissatisfied, and will think twice about staying at another marriott.

The service and resteraunts were great, it's right by the beach, the rooms have a great floor with lots of room inside. Service was ok, normal for a 5 star hotel.

I always love my stay there. Parking is spendy, and it's quite a walk to get to the main area's.

It was a very bright, clean and nice shop.
There is a riboose in the main, and the sub is in a buffet style.
If it is Waikiki, I think that it is a reasonable amount of money.

Nice but a little older. New shower caulk needed. Lobby is nice. Rooms below 14th floor can hear people talking on the street. Literally people yelling at 3 am. Get a higher floor. You may hear some light traffic but not people yelling. Staff is nice. Bring 12 oz water cups not water bottles. The lobby water has a no water bottle policy. I see why too. I saw a lady put her water bottle right on the nozzle. Gross! I dont want your germs. I got a corner room in the 25th floor after one night on the 13th floor. So no more noise. The hotel fee is 30 per night and may include internet, one free drink or coffee in the off season. All of the hotels on the SE Waikiki area are across the street from the beach. But that is considered beach property because the city owns the beach. Not a true very real resort but is a nice hotel with two towers two pools and good location.

Great Location, Amazing Customer Service, Comfortable Rooms, Great Ammenities and Beautiful Property. We stayed there for 8 wonderful days and would DEFINITELY stay there again. The Beach was only steps away, the pool area was wonderful with plenty of lounge chairs and cabanas. They provided food and drink service both at the bar and with servers at the pool. Plenty of Towels for use at the Pool and at the Beach. Around 500pm everyday, there was live music at the main pool area/ bar which was a pleasant surprise. The Customer Service was unsurpassed. From the moment we checked in we were made to feel valued from the front desk staff, to the housekeeping staff, the person handing out towels, to the servers, valets and even the maintenance staff. They epitomized the Aloha Spirit and enhanced our experience! One of the front desk staff even sent a hand written note and care basket full of Hawaiian inspired goodies "just because" I can not begin to tell you how nice that was ! The 5.2 Acre Property and the Resort itself has an open air reception area with plenty of seating, concierge services, two Starbucks, two ABC stores as well numerous shops with Clothing, Jewelry and Authentic Hawaiian art, jewelry and clothing. The property itself had surfing and scuba diving lessons, segway tours and an AMAZING Spa. The Location is wonderful as it is located only a 5 min walk from the Honolulu Zoo, 10 min walk to the upscale shopping areas, farmers market and numerous restaurants. We didn't rent a car but Uber and Lyft is always available if you need it and the hotel is also on the "pink line" for the Trolley. There is an Enterprise Rental Car location in the building if you want to rent a car to explore the island. Our room had a partial Ocean view and full view of Diamond Head. We sat on our Lanai every morning and drank our coffee and revelled in the remarkable view. The building was quiet, the only noise coming from the city itself. I honestly can't say enough about this Resort. We will definitely stay there again and recommend that you do too ! Aloha !!

Rooms are a bit older in the paloakalani tower, it's a short walk across the street to the beach, which is nice. Unfortunately it was raining the night I arrived and there really wasn't a good place to just grab a drink that wasn't open air, so be careful of the weather. Otherwise a nice hotel, if a bit expensive because of its proximity to the beach. Also I was in a room facing East, and the buses start around 5AM, which creates a lot of traffic noise that is not fully insulated by the window.

Awesome property. Great location. Rooms are outdated. If the rooms were remolded, then definitely 5 stars!!!

I had a great experience at the the Marriot. The place was huge with lots of stores and if you get lost, the friendly staff can help you find where you need to go. I came to rent a car from the Dollar Rental Car located inside the resort. I got my car within a few minutes and the valle quickly brought out my vehicle. I will definitely rent here again in the future.

The worst hotel I have ever been in and I have worked in many hotels in my life. Inroom airconditioning sounded like a plane taking off, hallways had no aircon. The access hole in the bathroom was hanging off if its hinges. No bar fridge in room despite saying that we were meant to have one. The pictures of the website were deceptive beyond what I can say.
The 1 star is for the staff being nice

Beautiful hotel. Huge lobby with Starbucks inside, two pools, right on the beach, and big rooms too. Far better then the Hilton Beach Waikiki.

Beautiful hotel and fantastic omelet chef. He is very entertaining to watch.

Absolutely Beautiful and stunning. I woyld recommmend not throwing your cigarettes off the 20th floor balcony but it was fun to do at least once !

After the initial attitude and arguing customer service person. We were upgraded to a beautiful ocean view, given champagne and chocolate strawberries and continued apology for our initial greeting and misunderstanding regarding our room. After the cruise we returned to the Marriott and to my Surprise we had upgraded rooms and marvelous service. The resort is beautiful. Love the open lobby. Food and little pricey but equivalent to most places in Hawaii. Need to consider free breakfast even if it's a sandwich and coffee at Seattle best. Which was really good.

Rooms noisy, smells like cigarette, air conditioning was loud and not working

It's a decent hotel, very convenient location, cozy rooms and friendly staff. Its within walking distance of the beach, zoo, aquarium and lots of shopping.

I d really struggle to even call this a resort... it was more of a basic hotel. If you re looking for a place to simply sleep, this will work fine, but if you re looking for more you ll be disappointed.

The hotel it's fine. Many of the staff were not the friendliest, and the concierge we dealt with was much more interested in selling us stuff than advising us. The location is convenient, but Honolulu kind of a dump.

In town for business and the Waikiki Beach Resort is a great place to stay, the rooms are very clean and spacious. The location is great, right by the beach and several restaurants. A few drawbacks were I was on the seventh floor and could hear construction crews working and in the evenings cars driving down the road behind the hotel. The toilet was loose and uneven so when you sat it wobbled. Will definitely select this hotel for my next visit.

I love the location, the staff is friendly & attentive, the rooms are nice & the restaurants have delicious food.

Conveniently located along Waikiki Beach, the only downside it does get noisy at night if you d like a peaceful sleep. Hotel is clean but a bit outdated in terms of the interior.

This place is a bit expensive but they provide amazing service

Very clean. Polite staff. Great location. Got two full beds instead of one king, though I snore so it was ok. Sheets didn't wrap bed properly so my feet rubbed on the mattress protector all night.

Great value for the level of attention to detail and all the perks involved (free coffee a day, drink voucher, dvd rentals, free parking). Great when traveling with a baby (ours was 11 months).

Functional rooms, gorgeous lobby, outstanding staff. Great place to stay while on vacation.

Very modern in appearance, with generously sized rooms and excellent staff. Two good sized swimming pools, but need a few more umbrellas or shaded areas beside the pool.

While in Hawaii we visited friends who were staying at Marriott Waikiki Beach Resort. Really enjoyed the hotel and the amenities. Great location and onsite parking.

Very good place to go to for dinner.. The buffet was
Excellent

I could not find a single thing wrong with the place although I felt a bit embarrassed from drinking tap water hehe. I enjoyed the food, the design, the guests, the walk from my room to the gym. The place was great. Having a roommate on my business meeting was pretty comfortable

Beautiful hotel. Staff is very friendly and helpful. Many amenities on-site and far enough from the craziness near Lewers Street to be great (but close enough to walk to if you want that). Rooms are clean. Most have beach views. Parking is ridiculously expensive ($45 valet, $40 self parking???????)

Good location & restaurants in hotel, thats about it tho. Walls are paper thin & rooms with a view are slightly misleading.

Romantic and elegant hotel and beach. Great dinner with family. Wined and dined while enjoying sunset. Highly recommend.

Great amenities. Good restaurants. Nice rooms with spacious bathrooms. Beautiful views. Concierge service was so helpful. And we loved every ABC store we saw!!!Hospitality room needs a lot of work.

Clean and well organized ~~
The best room conditions
Access to zoo and sea within 5 minutes

Aloha, Beautiful place to go for holiday, peaceful, security is fantastic, people are very friendly the staffs are very professional polite understanding and very helpful I recommend this Resort to any body who wants to go to Hawaii Honolulu Keep it up Mahalo

Great hotel with nice views. Don't forget to take advantage of the cultural classes

Great location, courteous staff and beautiful beach to go along with the many amenities of this resort!

Very hospitable, friendly atmosphere. Would recommend

Very nice layout. Room was great. Quick walk across the street to the beach. My only complaint would be the beach was crowded and not the clean. Drove to North shore of Oahu an beach was amazing.

Excellent service, professional, terrific massage. Just what I needed.

Very nice hotel and staff and just across from the beach. Stop by the concierge desk and ask for Amanda to help you book tours. She is fabulous!!

Good thing it's very close to the beach, cons - rooms need some refreshment, they don't have microwaves in rooms

Room was really nice. Had a great view of the city and the beach. The hotel was minutes away from the beach. Service was the usual good service you get at a marriott. Lobby was really nice and chill. Overall good experience.

Great rooms and service was good all around. Super expensive for most things though, like $20 for continental breakfast. Great location on the beach though and easy access.

The hotel is nice and the stafg is very frienxly and helpful. There are two pools, a hot tub, and gym and most importantly it is across the street from the beach. There are 4 restaurants to choose from, all have good food. The rooms are a good size although some bathrooms are a bit on the small size.
Overall, a great location and choice for waikiki.

Older hotel but clean, comfortable. Friendly staff. Convenient to beach, main strip, bus stop, etc.

This is by far one outstanding the guest services are amazing;the beaches are amazing. The only thing I didn t like was the gravel outside

Location, location, location. Postcard views, pool bar, 3 very fine restaurants and Starbucks on property. Easy access. Nice!

We liked staying here. The hotel is big and open and literally right across the street is Waikiki beach. Had a couple meals pool side and listened to the entertainment one evening.

Just finished a 7 night stay and while it s a good location the service we received was very poor, check in staff were poor and even on occasion we had to ring housekeeping to clean our room as they forgot. Also buyer beware of what ocean view room means. They are also renovating so a little noisy during the day when you are trying to relax by one of their pools (the other is closed). Renovation are not advertised anywhere until you arrive. I for one am starting to ask myself why I am a Bonvoy member when you receive this sort of poor service.

This "review" is really for the inner courtyard of this Hotel - not the rooms or other service a guest would experience.
- The inner courtyard houses a few shops and a couple of different lounging areas - all with plenty of light and fresh air. 2 shops of particular interest to me are the StarBucks and the ABC store. They are both neat and well kept with service typical of their respective brands. That they are both conveniently located and with the adjoining lounging areas available to enjoy your drink while possibly either using your laptop or just catching-up on your cellphone or tablet - this is a much more pleasant and relaxed environment than trying to do the same at other Starbucks locations which are often packed-out including other locations frequented by the pungent unwashed homeless (unfortunately this situation is totally out of control in Waikiki with other states dumping their homeless here).

It was comfortable! There is also a pool and a gym is also available!

Very nice place, awesome location. Love the pool deck bartenders. I'll be back!

Close to the beach and shops. Staffs are polite and very nice.

Excellent rooms. Excellent atmosphere. Good service. Ocean view room was wonderful. Good lounge seating in the lobby. Free wifi.

Good if ypubare 9n business to Honolulu but not a true Hawaiian resort. Staff is helpful. Restaurants are good as well.

Lovely hotel. Great location. Only been here 2 days but so far everything is great

We stayed one night as part of a package. Everything at this resort costs extra and is expensive. It was nice, but not worth the cost. If I'm paying, I probably won't stay there again.

Arancino has a relaxing, mellow ambiance. Excellent pasta, well presented. And very tastie. The efficient server staff, includes Natalia, Todd, Matthew. Along with great specials, reasonable prices and creative suggestions from Pablo, the courteous manager ...worth checking out!