Vitality Medical Review

Looked for a particular size on an item. No one had it in the size I wanted, even Amazon. Looked at Vitality Medical and not only did they have the size I wanted, but many more as well. The kicker was the price. It was 28% cheaper on the same brand item.

Amazing experience!
First off I was skeptical if I was going to receive the product that I ordered.
Chat confirmed I would and today I received everything packaged extremely well from the Commerce City warehouse. I am truly impressed and you have earned a new customer. PLEASE continue to provide genuine authentic products at low prices. I truly appreciate your efforts.

this was a first experience Not only was it easy and clear it was fast and resonable. We had the order in 3 days and it was perfect. This is definitely my go to site. Thanks Vitality Medical!, Ellen

I'd give this 0 stars if i could. I ended up filing a dispute with my bank because they refused to refund me for an order they never shipped- that's called stealing YO.. An order was back ordered but "shipped" in their system and since they sent another item I ordered (that wasn't back ordered) I was told to "just wait." Months later and their customer support said its too late to get the item AS WELL as too late for a return. Originally I just asked for a reshipment of the item, so I really wasn't asking for much.

Don't waste your time, this company is a SCAM. My bank has refunded me.

I talked to a representative named Shane and he was very helpful with placing my order. He was very courteous and professional. I placed my order yesterday (Wednesday) and it has already shipped (Thursday). I wouldn't hesitate to deal with this company again.

I have ordered wound care products from Vitality Medical for the past 2 years, the items always come within 5 days and is right. If I get something I didn't need, returns are easy as long as product not opened or out of its original packaging. Highly Recommend

The Mc Kesson Vinyl Exam Gloves are a great deal. My wife has been using vinyl gloves for years. I have been paying close to $6.00 a box for a 100. Thanks for saving me a lot of money.

Websit was clean and easy to view and navigate. Not the Flip, Flop and spin grahics normally seen today. Esy to find products and check out. The varieyt of shipping times and meathods made it quiet pleasant to be able to products needed faster. Unlike Amazon who orders an ships from various "reliable" vendors, putting you at their mercy, you deal directly with the supplier and shipper.

I am extremely pleased with my order from Vitality Medical. Their prices were the best I found anywhere and shipping was handled with alacrity and dispatch.

This is a duplicate of a previous order. Vitality shipped it right away, and I received it before the expected delivery date.
After more than 50 years as a type 1 diabetic, I often get constipated. I have learned by trial and error that I can completely empty my lower bowel without getting rebound constipation using these. I mix the contents of two Fleet Bisacodyl Enema bottles with 1400 ml of water in a regular enema bag and take it as quickly as I can. The 17 ppm bisacodyl solution is mild enough that I can hold it in for 10 or 15 minutes, and just strong enough that once it finally makes me go, it won't let me stop until there's nothing left inside me.
People who don't get as badly constipated as I do should start with a much milder solution and increase the strength a little each time they need it until it's just strong enough to produce the effect they want.

Received my order very promptly. Easy to use website when ordering products. Overall, very pleasant experience.

I was told I would get a 10% "Retailmenot" discount at order placement. After I entered credit card information and place the order, the 10% discount went away. So much for honesty in retail online. Walter Crider

Could not place my order on line. Called the 800 number and the representative could not have been any better. Now I am awaiting delivery. Sure I will be pleased.

They charged my credit card, and then said that they couldn't ship the supplies I ordered because I supposedly need a prescription (although I've received the same supplies from other companies without a prescription). I've sent them two emails with no response, however the charge is on my credit card statement.

I had to call after 20 days just so someone could tell me my order was a back order... At the same time, theyre holding on to my funds like its all good.

Very easy to place orders and get product information on most items. I live without a bladder due to carcinoma/bladder cancer and have a Florida pouch/neobladder. It can be very frustrating to search and find medical supplies each month. Once I got set up with an account and became familiar with the site, I just log on and shop. The shipping is normally very speedy so I have my items quickly. If I have any questions ordering, I call the toll free number and speak with a live person to assist me. I am very pleased with the service I have receive this past year.

Pretty good selection, good prices, and fast reliable shipping. I've only bought diapers, but haven't had anything but good experiences.

Excellent source for medical related supplies. Fast shipping times and very fair pricing.

Excellent experience. Products are quality and less expensive than others. Very fast service.

The shipment came to me quickly, and was exactly as ordered. Count me as a repeat customer!!

My experience with Vitality Medical couldn't have been better. Ordering was easy, and delivery was prompt, What I received was exactly what I ordered. Will I use them again--definitely.

Great price. I think I received item before I got up from my computer.

Excellent service quick response nice people in customer service.

There was no indication that you needed to have a prescription before purchace. For catheters this was an unnecessary restriction that slowed down getting the product when my wife needed the product urgently.

As a first time customer on Vitality Medical, I was easily able to order this product for my Grandma at a great price (far cheaper than it costs to buy in stores in NYC.)

This product tastes better in a can than it does in the bottle and it gets cold much faster when you put the metal can in your freezer for 10-15 minutes.

Vitality Medical has a great selection of products and I'm glad that I found a reliable place to order the things my Grandma needs to help her gain some weight back and stay strong.

The items I ordered came super-fast, and were as good as expected.

It is always a pleasure to order because I always receive excellent help from your customer service department. They always have the right answer and make it a pleasant experience..

I've been working with Vitality Medical for more than a year now, since I found a Moisturizing Body Cream through them, that I discovered when my Sister was in the hospital.I always get prompt service and have my product in just a few days. They send discount promotions through the mail and I find their website easy to navigate through for placing orders.

I'm sorry some people had bad problem with this company. I think they did a great job and shipping was fast, no complaints!!

Just placed my first order online for supplies my DME does not carry (Bard Cleaning Brush) and does not provide enough of (syringes). The online experience was easy, particularly the checkout process. The Free Shipping promotional code is appreciated. Our order should be here in 7-10 days. If everything arrives on time and as described, we're happy!

I ordered expedited shipping as I needed something fast. These guys are not where you want to go if you need something when they promise. Took them a day to "take the order" a weekend passed, Monday was processing, and they shipped it by end of day on Tuesday. Still haven't seen a thing and it was supposed to arrive yesterday. They should have had it to me by Tuesday. Its friday. Trash company

REP=PATRICK=EXTREMELY HELPFUL+PROFESSIONAL!!!!!!!!!!!!!

Vitality Medical has been very good for me. The products i purchased are much cheaper than elsewhere, and i also receive my products on time. Often earlier than they say.

I order tape for a dressing change and paid $49.95 for "Rush" shipping. They sent it standard ground. What was most upsetting was how rude customer service was, they did not apologize, they cut me off and were only willing to refund the difference in shipping, not a full refund. Of course, I had to buy other tape because of the delay. Use another company!

Vitality has a very clear, well organized and complete web site. No one should have any difficulty using it.

It's been two weeks and I still haven't received my order. It's "on its way to USPS"...for the last two weeks. I emailed them to ask someone to look into it, and they replied: "It looks like your order was sent to the Post Office and it's there waiting for you"

Waiting for me? Uh...aren't they supposed to deliver it to my address like all other packages ordered online? Every other ecommerce company sends orders to the customer's address - it's why we order things online! We're not supposed to go to the post office to pick it up!

And when "Vitality Medical" emails you your tracking number, they don't even provide a link. No mention if it's Fedex, USPS, DHL, or what. I had to enter the tracking into every single carrier and eventually realized they sent it through UPS.

Will NEVER order from this company again.

AWFUL!!!!!!!!
Paid extra for the 3-5 shipping. On day 5 now and it hasn't even been processed yet. Customer service is OBNOXIOUS.. Buyer beware if you don't order it by noon it's an extra day!!!!! So They were kind enough to credit me $3 of the $11.90 I spent for 3-5 day shipping. NEVER AGAIN. Won't be here til mid next week.

Its the 3rd time I've ordered from them and every time it's been beyond the allotted time frame.

DO NOT ORDER FROM THEM

So far so good. Ordered on a Monday, shipped on a Tuesday and received on Wednesday. And it was exactly what I wanted plus the price was very low. Check them out if you, like me, need some medical accessories/supplies.

Great pricing, FAST delivery and great quality products!! Will buy from them again.

Again the delivery was accurate and was received in only 3 days!
Thank You !

We were very impressed with the attention to details, and we were treated very well, will be a return customer as needed!!

My experience purchase with Vitality Medical is very great.
I find my supplies very easy.
I love the way Vitality Medical process my orders.
Product was shipped on time and sometimes my orders got to my resident very quickly which very helpful in my case.
Vitality email confirmation is excellent after I placed my order.

Best regards,

After going to wound care for over three years, and most of that was uninsured, I racked up an enormous bill. I googled wound care supplies and was so happy to see Vitality Medical had exactly what I was using, plus so much more! The woman who took my order was amazing. She was very patient with me while trying to describe what I was looking for and helped me find the product number. It was quick and very easy to order and pay and was a fraction of the cost of the supplies I had to pay the wound care to bring home between visits. To top off a great ordering experience, with the basic shipping, I had my supplies in 2 days!
I recommend Vitality Medical to anyone needing medical supplies. Customer Service is very detailed and kind and the prices are low.
Neoma Torres and Rick Vincent

Product was received on time and in good condition.

For some reason Doctors did not recommend Unnas boot. The online MD is better medical advice than MD practioners. My wife has been suffering from foot problem for 9 months. The Unna boot will heal it within a month.

Purchased a vertical platform lift for my father. Instead ordering on their website I called. Turned out to be a great option, because I was given discounts that were not available online. Lori, the representative,was great. Very helpful. The entire purchase went smoothly and fast. Hopefully the product is a good choice. Will have to wait and see.

Great company to work with, they're kind and are knowledgeable about their products, if they're unsure they're great at finding out the information for you. As far as shipping goes per all these beeochs below it says BUSINESS DAY! Obviously you're going to not expect the weekend and most companies have a processing time, if you're in dyer need of things maybe you should call and check availability. I would recommend to anyone! I haven't been more pleased.

This was my first time dealing with Vitality Medical and it was quite pleasant. The professionalism was excellent and the taking care of my needs and issues were second to none. And finally the cost of my items were far better than any others.

Great products at a VERY fair price with fast delivery... very satisfied!

They were really fast taking my order and delivery. Price is reasonable and emails detailing every movement the package made until delivered.
Great Company

Would recommend to anybody.

Products were all well packed and delivered extremely fast, although the shipment did come in 6 different boxes from 6 different states! The 7-10 days economy shipping in February turned into a 2 days at my door shipment. Most impressed since I could not find the Adaptic mesh bandages that my surgeon used in any local pharmacy here in San Antonio. The clinic said I didn't need to use them past the first 2 changes but I was soon very uncomfortable with just placing wound filler and covering it with plain gauze. The sticking to the surface was tearing off the newly healed skin cells at each bandage change. My wound is 3x3 inches, from skin cancer, and on the shoulder. It was left open because there was not enough flesh remaining to stitch closed. It's estimated to take 4 months for the skin to grow back. The selection of wound care products at Vitality Medical was amazing. My only option in the San Antonio pharmacies was Polysporin and non-stick pads...which were sticking. With this order I now have a great supply to keep my shoulder germ free and on the road to healing. I don't know what I would be doing if I had not located them online. Finding the medical grade honey for wounds was an added bonus and I'll use that part of the shipment after clearing it on my 2 week followup with my doctor. Thank you Vitality Medical for giving me better options at very reasonable costs!

Very good. I needed tracheostomy supplies & requested. The person who took my order forwarded to customer support team. She helped me to iron out issues and the product was delivered promptly

I had some trouble getting my account to open ( forgot pass word) so I phoned the company to place my order. I was really pleased with the service and politeness of the rep who helped me with my order. She even took $5 off because there was a coupon. I have bought from them in the past and always love the products they surpass my expectations always.

Very good products, at a very good price. Easy shopping experience, and I would buy here again.

Great place for medical supplies and very good price.

Found exactly what we needed - at a great price with an expedited shipping option! So excited to see what other products they carry. Easy ordering - great website. Highly recommend!

Placed an order for 12 pediatric BVMs to replace existing ones that I use for my infant CPR classes. Cost me $120, whatever, I needed them, so I ordered. They arrived, HUGE, they were actually bigger than the infant manikins. No big deal, I called and asked to return, still bagged and unopened. I was told I would have to pay shipping, wrote and emailed back and forth, 30 days later I was sick of these taking up space in my office, decided to both the bullet, went out to UPS store. I walked out $60 lighter, and mad. Guess I just paid the stupid tax again!! I'll never order from this company again!

Great experience. Products as described, fast shipping.

Excellent! Ordered 2 kinds of 3M tape for a lot cheaper. Fast shipment too...came earlier than date indicated when order was placed. Will definately be ordering again.

This was my first purchase.
Product was valued at a great price and delivery was within 2 days! I recommend and will purchase from Vitality again!

Extremely easy to order items & had everything that I was looking for at a very reasonable price. Will give update on products once they arrive.

Do not trust this company. They have terrible customer service and do not keep to their return policy. See The Better Business Bureau reviews for specifics and the host of issues reported by customers.

Always extremely happy with the service you provide. Always received within 1-2 days. appreciate the coupon discounts.

great product and very reasonable prices, my go to place for supplies

DO YOU LOVE ADVENTURE?

Then, this is your place! I ordered a case of nasal CANNULAS (remember this, it will be important later on) with expedited shipping (additional $) sent to MY home address. Was it delivered? Yes, it came a day late and delivered to some random person SIX BLOCKS AWAY. Fortunately they were honest and drove it over to my house to complete the "delivery" the next day *after* the *delayed* delivery date.

Well, at least I got what I ordered...right...?

What I got was a case of twenty-foot (?) *TUBING* and NOT a *CANNULA* to be found. I had to pay a neighbor to go out and try to find a cannula in the evening, in a smallish town.

What do I do next? Call up customer "service". LONNNNG hold with really bad music. Girl comes online and I start to explain the problem (NO swearing or yelling...CALMLY) and I hear, "now, what do I do? [click]" Begin again...got through to somebody who seemed bored (I guess they get *lots* of these calls) and she proceeded to do...well, nothing.

I spent money here. I lost money here. It didn't break my bank account and I'll try to use the tubing to extend my reach somewhat, but I spent money for cannulas...never-received and for expedited shipping to my home...never-received.

Waste you money here if you like. As for myself, I will not be wasting any more with this "We-really-don't-give-a-rat's-arse-about-you company"

I care for my mother who suffers from Alzheimer's. I use this website for most of her incontinence products. They are very reasonably priced and the shipping isn't an arm and a leg!

My go to place for medical supplies. Never had a problem with them. Quick delivery on most things.

Package arrived on time and in excellent condition. Article was exactlhy as described and the price was very reasonable. Great vendor.

Good variety of products. Very compatible pricing. Great experience with first delivery and products. Would refer them to friends/family.

I've been able to find exactly what I was looking for and each time I've received it earlier than expected. Thank you Vitality Medical!

I have used this company 3 or 4 times now and always quick with delivery and Customer service was knowledgeable and pleasant the one time I had to use them.
Thanks