Villa Las Palmas Review

The staff members are very nice and I had a pleasent experience when I went to visit my friend.

I have worked for Plum Healthcare for almost 9 yrs now. Villa Las Palmas is a great facility with amazing staff. We value our residents and their families as if they were part of our own families.

I went to visit my friend the other day and when into the lobby I almost gagged from the stench. It was horrible!

2.5 stars only because prior experience was completely different than my Mom's last stay. PT is great, always. However, at my Mom's last discharge, she was given the wrong syringes for her diabetic needs and inadvertently got 4X the dose she should have. She went into shock (we were traveling) but luckily a professional was near and knew what to do to reverse the problem. I feel VLP was negligent. My Mom passed just weeks after that and I will always wonder if that instance had contributed in any way to her death.
The other problems I had with VLP, although at the time were extremely unprofessional and unethical, are really insignificant in comparison to the negligence and don't need to be detailed.

I have worked here for the past 10 months and it s amazing to see staff that truly love to serve and care for residents and to treat them like family.

This place deserves less than one star. The negligence here has caused irreparable damage and no one should have to suffer even more than they already have to in their last days. I could write a lengthy statement detailing all of the bad things that happened over the duration of our loved one s 48 hours in this place. I highly doubt any of these good reviews are legit. BEWARE. OF. THIS. PLACE.

While my mom was at this facility the bathroom was never cleaned in 7 days.
In addition, a sweet lady on hospice prayed most of the night for God to relieve her pain. No one on hospic should be in pain
3 people to a room, residents, nurses and caregivers gathering in the hallways. Very loud. Residents have to ask for water, medications were forgotten until my mom told them they were missing (what if she didnt know her medications?). Dont leave your loved ones alone.

I have a uncle there I visit him often..the staff are very professional and friendly. My uncle is disabled and nerds help bathing and uses a wheelchair to get around.so once he tucks in for the night .its been a problem with staff getting him some water to drink . I don't understand why . but I'm asking for all staff , nurses ,maintenance workers to think how simple it is to take 5 minutes to get A cup of water for some one that can't get it the. Self's

This place doesn't deserve a star I work for a medical transport company . patients are crying to leave the facility. Do your research

worries place to contact, bad experiences, and not organize

I have to admit, this was the first time my mother wasn't so emotional about being in a nursing facility.

Staff that I dealt with were always kind and helpful. My mother and I are quite grateful.

What a beautiful facility. Staff was caring and mostly very attentive. Therapist were the best, got me back to top form as quickly, and painlessly, as possible. Would definitely return if I needed a facility again, cross my fingers, lol.

This place has taken care of my mother for several years. Her care is top notch and the staff is terrific. I have dealt with the social workers, the accounting department, activities group, kitchen staff, nursing staff and CNAs. Everyone has been professional and friendly everytime. Her care over the years has made her life healther, safer and more fulfilled. It has extended her life. I highly recommend Villa Las Palmas.

I being working here for one year , the staff is really nice they do everything they can for residents , we become family after taking care of the elders who need our help for they daily activities

I was initially scared to take my husband to this facility because of the low ratings and (1) stars. I had no choice at the time because it was the only one available that he could go to. It turned out to be a great place for my husband. The staff are caring and nice, the PT/OT and speech people are EXCELLENT!!! Yes, its outdated/not spotless and certain areas smelled. My husband finally got transferred to a place closer to home. Some of the staff cried as well as my husband when he left. We were there a little over 3 months and got used to seeing/working with everyone. I came every day to make sure my husband got everything he needed. i'm actually miss the staff!!

Im having a very nice recovery here,
Paris M. Flury

Absolutely the most helpful and kind staff you could ever find. Thank You, to all of you that work at Villa Las Palmas :-)

This has been the worst experience I have ever had my room smelled like urine and trying too get a shower is almost im moi mm opossum me t he staff is pretty nice as of now I am still waiting for s shower.

Smells like an open sewer in Calcutta in here and the place is heated to about 80 degrees all the time