Vibrant Reviews

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The room had everything you would need and was very comfortable. The problem was it was a hot day and there was no air con. I also couldn't open the windows as they were doing building works outside from half 7 which was a nice alarm for the morning. Finally the shower was blocked and nearly flooded every time I had a shower

Friendly staff, comfortable room, weren't very flexible on food

WOW! Who made this place? We recently went with some friends and we started of going to the soft play. It was OK, but I liked it. We went for a walk along the river but my shoes gut mucky, they were my new shoes. We went back and saw weird stuff like a dog on a boat. My friends dad showed us the den. It was amazing. There was air hockey, table tennis, pool and more. My friends sister stupidly shoved the air hockey pucks down the goals. It took 20 minutes to get one out. The other goal works. This place is AMOOOOOOOOOOOOOZING

Just a wonderful break, staff, room, restaurant all wonderful. Xxx

Great service! This hotel is set in beautiful grounds next to the river walkway at Teddington lock. Superb rooms, facilities and food.

Little bit off a bumpy start when we arrived with the rooms but have to say Abdull and his manager Prabhu pulled out all the stops and soon sorted us a lovely room. Thank you so much for our lovely stay Abdull and Prabhu you are both true professionals.

Good facilities and pleasant staff. Can't comment on rooms as I was only here for a day.

Hotel fine it is showing its age. Looking dated.service good and friendly.good food.

Great food and location Room comfortable. Only downside was the iron in the room. Pathetic. Would recommend.

This is a top hotel. The staff are so helpful and can't do enough to make your stay a pleasant experience. Lovely grounds and facilities.

This is a good sports facility with a hotel. It is not a good hotel with sports facilities. Understand this and you won't be disappointed.

Super hotel beside the Thames and Teddington Lock. Great staff.

Lovely building and location, went for dinner but menu was somewhat uninspiring. Relatively well priced for a hotel, but standard hotel food fare.

A great comfortable place with everything you could want on site. Good food and staff first class.

Great venue clean rooms good food and helpful staff what more do you want.

Very nice place for family & kids however is member's only.

Great hotel the food is lovely and full of flavour, staff very helpful and a warming atmosphere

Brilliant. Stayed for 1 night. Rooms comfy. Friendly and helpful reception staff. Breakfast great. Fitness facilities so/so.

Visited for a spa day. Currently undergoing renovations of the gym area so this is why 4* as gym separated into an outside temporary space at the time of visit. Overall great food, lovely changing rooms, good sauna and steam room but lacking in space for loungers/sun beds to relax on near the pool.

They membership management is sketchy. Don t treat reciprocal members well.

Only went as a guest of a member. Lovely place. Went kayaking and even swam in the river.

Not overnight guest. Just drinks. Lovely views across River Thames.

I stayed in Ascot house, a separate building to the main hotel which was unfortunately next to a building site (not the Lensbury's fault obviously). The room was a nice size for one person but would have been a bit of a squeeze for two. The food and drinks services were excellent. I would happily stay again

Excellent friendly and welcoming staff on reception. Evening meal and breakfast couldn t be faulted. Well worth a stay.

Had an amazing full body massage with Laura in the Spa, which was fantastic.

Dined in the Dunbar restaurant. Chose the set menu and had a lovely meal. Spiced scallops and then belly pork. Very nicely presented. The reduction that came with the pork had such depth and flavour. I also recommend the sticky toffee pud, hmm yummy and satisfying. Staff friendly and accommodating as usual.

Superb stay, made me and my dad feel very special, definitely going to make a return visit!

Excellent venue for a wedding or other major occassion. Very professional. Very good quality food. Excellent service.

Great base to explore South West London. Comfortable, friendly and stylish. Great sports facilities. Personable and helpful staff.

great sporting facilities and wonderful location alongside the Thames in Teddington well worth a visit

Nice place to stay. Everything clean. Good for People who love sport!

The rooms were comfortable enough. But we had to fix the shower door. We were then woken up at 8am by a huge building site directly outside our window. In the information pack in the room it says breakfast was included in the room tarrif but we still had to pay 16 pounds each.
Where we stayed which was the ascot building was too expensive for what the rooms are and basically staying in a building site

Very good! Everything was well-arranged, the room was more than good enough, the facilities were fantastic (especially the gym/pool) and the corona-measures were well managed.

Only slight minus-point, the breakfast was a little basic and tired but otherwise, happy to recommend.

Special shout-out to Noel on reception who couldn't have been more helpful and charming! :)

I can remember staying at the Lensbury Hotel when I was young a few times and had good memories. I came to stay again after maybe 10 years and it felt like nothing had changed, the style of the room seemed the same as back then and old looking furniture. The eating areas were fine but a lot of crumbs on the carpet around the eating area (extension area before you go outside). The food was great and the location is it's best selling point. Calming and quiet with a great outside place to walk. Many activities to do also. I feel the rooms need a serious upgrade to make it feel 4 or even push it to 5 star and at that point it will be worth paying for. It has a nice historical element also. Saying that though I'd be more than happy to stay again and I hope to see the hotel upgrade in the near future.

Nice venue, apartment separate from main hotel, but good quality. Hotel staff a bit stiff, but service was synchronised and well coordinated

Happened to stay here 4 the hottest week in the UK ever (I'm exaggerating a little) and my room and some of my co-workers rooms did not have air conditioning. I also somehow got a bug bite while sleeping. Has some cool recreational things to do like kayaking.

Beautiful hotel and grounds; friendly, helpful staff; totally unpretentious- which was a delightful discovery. Will be returning.

The grounds around the hotel are very spacious and calm breakfast is wonderful very peaceful and extremely pleasant stiff enjoying stay so far

Room could do with a refresh but it was clean and comfortable. Use of spa was nice, we managed to get a quick dip in the pool and visit to the steam room. We managed a nice walk around the grounds too.

first visit post lockdown relaxed .
Great food and service

Nice hotel. Great food. Location is good & fantastic facilities.

Had a lovely stay over a couple of days, has most the facilities you need in a nice location.

Super location and ideal for business team meetings and activities. Nicely located for Heathrow but feels rural and isolated by the river

I visited the lensbury conference rooms and they were very well maintained.

Nice hotel in good neighborhood. Comfortable bed, clean rooms, helpful staff.

Great hotel, especially the picnic area and boating facilities on the Thames. Great friendly staff especially Prabhu (I think) on reception.

Wedding venue for my daughter's reception, cannot speak highly enough of how brilliant the day went. Her wedding coordinator certainly did make the room look fabulous. The venue room overlooked the back towards the Thames. Food was magnificent.

Great hotel, lovely rooms in the old part. Food was excellent and excellent facilities for young and old alike. Definitely would visit again.

Nice rooms, the self service breakfast food leaves a lot to be desired

Excellent facilities and customer service. Single room, space maximised & most importantly the mirrors and electrical sockets positioned correctly.
My personal preference would be not to have a shower head directly from the ceiling.

A sporty club hotel right on the Thames. Nice rooms, quiet in the park. Food and drinks at reasonable prices with very friendly service. Boat rental both motor boats and canoes very cheap. Swimming pool and tennis courts.

Lovely hotel, great facilities, friendly and professional staff

Beautiful location and very helpful and friendly staff

This is my second visit to your hotel this year and was pleased and impressed to be recognised at reception and made to feel very welcome. It's a large impressive hotel and my room is well equipped, complimentary biscuits with the hot drinks always a nice touch, and a very comfortable bed. The hotel also has a pool spa and leisure complex. The bar and restaurant provides good service,drinks and food.

Beautiful location, excellent food, expensive but goid

Very nice place had a wedding here just last night and I have to say the staff here are amazing all very polite, helpful and kind !

Attended a work conference. Room was big light and arranged appropriately. Food was provided on time and of good quality. Facilities were easy to find.

Riverside country club with excellent facilities as you would expect from former Shell ownership, good for adults & families

Lovely hotel and staff however was explained they take 2 payments and hold one for up to a week. If I had of know this I wouldn't have let them "check" my card when we checked in. Very frustrating!!!!

The location is lovely and very nice near the river. The bars/ restaurant nearby had good service and food. Very good buses to Kingston and Richmond which were helpful getting around.

Nice enough company visit. Didn't set the world on fire. Very small room. Key cards work on the second or third attempt for most doors, which is annoying in 2019.

Excellent friendly staff, plenty of space, where there is a walk, swimming pools, baths, fitness equipment, delicious food, even if you don t like something, you always change everything.

Excellent and professional customer service, would highly recommend

Good parking, easy disabled access, lovely members of staff, very nice evening vibe, would recommend to a friend

Loved it! We were visiting with my sister. Its so clean and service is super. Great place for families