3 years ago
What a great experience from start to finish! We r...
What a great experience from start to finish! We rented through the Vacation Company when our original plans for another property fell through. It turned out that was a stroke of luck for us as we are not overly impressed with the other company and their level of communication. It was obvious from our first point of contact with these folks that they were a truly sincere and professional organization. The level of communication was outstanding which included several phone calls from me with specific questions. They were always polite and engaged to assist in anyway they could. As the trip drew closer, the level of communication increased on their part to make sure we had all the information we needed for a smooth check in upon our arrival. The day we were set to move-in, they had sent a text saying that if the property was going to be available sooner they would let us know. We did not expect for that to occur but in fact it did and true to their word, they let us know. Once we arrived we found the unit to be spic and span and the team at the Vacation Company thought of everything from including dishwasher soap, washing machine soap, dish soap, toilet paper, etc. They covered all the bases. And then, during our stay they reached out to make sure everything was going well. I know we will be back and there is no other company that I will even consider working with based on this wonderful experience.