I would like to thank Paul from Unity Automotive. ...
I would like to thank Paul from Unity Automotive. I recently purchased a Jeep Renegade and he could not have been more helpful. Great customer service - thank you.
I would like to thank Paul from Unity Automotive. I recently purchased a Jeep Renegade and he could not have been more helpful. Great customer service - thank you.
I have been a customer there many times and I always find them to be friendly, professional and helpful. I dealt with Glen last time and there was none of the usual pressure selling tactics that you get with other dealerships, they were just very straightforward and honest. I would definitely recommend them to my family and friends.
A very pleasant experience. Matt and Jonny were great to deal with. Highly recommended.
A variety of cars avalible worth a look from small runarrounds to family size trucks
One star only based upon them trying to rip me off for a 1st service. They quoted 245 pounds which did not compare at all with the quotes from other Fiat dealers (From 170 to 190 Pounds). They tried fobbing me off by saying that the oil was ultra special and cost 70 pounds by itself. I was not aware that the Fiat 1.4 Petrol engine ran on liquid gold !
After a previous issue spoke to the after sales manager and was sorted quickly and efficiently.
An absolutely wonderful experience buying my new MG ZS EV from Jack Key at Unity Automotive. Just when I needed a speedy transaction, I went from initial enquiry to delivery in seven days.
Both the car and service were magnificent; the deal, outstanding!
Well done Unity Automotive; even during COVID-19 lockdown, your service was exemplary.
I can't recommend Unity Oxford highly enough. Richard Feather, the Unity Sales Exec who took care of me, took time to get to know me and my needs, put together a deal that greatly exceeded my expectation and was patient, professional and informative at every stage of the process.
I've recommended Unity and Richard to a couple of friends already and will definitely go back to Unity when my family needs replacement later this year.
Very helpful and friendly staff, great service dept
Received excellent service from Chris when purchasing a Jeep Renegade for my partner. He went the extra mile and everything went smoothly, we couldn't have been happier with the purchase. Highly recommend this Jeep dealership, very professional and customer focused.
Great service from Glen who supplied my new Alfa. Thank you
Glen was an incredible help when i came into Unity to look at the Jeep Renegade. So helpful, i ended up buying one! He's been an absolute pleasure to liaise with, and is continuing to provide help, including a controls session to ensure i can use all the features the car has to offer.
He's a brilliant asset to the Unity Team! Thanks Glen!
Absolute first class efficiency from BEN! Nothing was too much trouble. Unity Automotive will definitely get our business again. Thanks Ben!!
Paul Dunne was spot on!! Didn't feel more comfortable parting with a lot of money!!!
I have been a customer of the team here for over 10 years. Each and every time I interact with them they are the epitome of professionalism. Ever courteous, never over promising, and always being totally realistic about every aspect of purchase and service. I could not recommend the team more highly.
Poor customer service, broke part on car and denied it. Tried to charge additional premium for labour on warranty work that had already been approved by warranty company.
Responded to initial email complaint then ignored two replies made to Steve who has never replied. Since then I have used WLMG in Reading who are very client focused and professional.
The roof of my Jeep wrangler was leaking, so I booked it in to be fixed, in December 2019. The day after I collected it was apparent that the car was in a worse state after the repair than before. However, Unity had the Jeep back in January, they have assured me the leak is fixed and have generally behaved in an exemplary manner, even crediting an overcharge and for parts I purchased in the course of the initial repair, which they couldn't thereafter, produce. I'm pleased at this time and feel inclined to use their services again.
Great to deal with. Lewis could not have been more helpful and professional.
I've lost count of the number of cars I've bought from Unity.
I've read some of the reviews on here and all i can say is Danny/Jonny/Kevin at Treddington are fantastic. I bought a Used Forrester from them and from start to finish they couldn't do enough. Thanks lads, Great helpful service and really friendly.
If Carlsberg did motor dealerships they would be Unity in Oxford. I dealt with Richard Feather who's passion for cars and customer care shone through ! Richard was happy to give me all the time in the world when I called in after passing the forecourt, taking me on a test drive at his insistence. His relaxed and professional sales approach was really refreshing and I cant recommend him and Unity enough.
Rang for price on service. Quoted what seemed like an exorbitant price so rang round other jeep dealers.
Each time I return they seem to have improved a bit. If you want a Jeep then I can recommend them.
Glen was brilliant and very helpful I highly recommend unity oxford great service
Really interested in discussing the Stelvio but left frustrated that despite saying the garage opens at 11AM on a sunday, no one is still here at 11:20.
Just become a new customer of Unity Automotive. I'd like to thank Glen for looking after me throughout the purchase. Very professional, no pressure at any time and kept me fully informed up to vehicle delivery. Definitely recommend if you are looking for an Alfa.
We bought our Jeep at Unity and we are very happy with it and the price we paid. The customer service since then as left plenty to be desired. They don t offer a pick up service for servicing. We live an hour away from the dealership so this makes getting the car serviced a 5 hour trip. The dealership is outside of any town or city, with nothing within walking distance, so make sure you bring your work along! The person you need to speak to is rarely available when you call and doesn t usually call back. I tried for weeks to speak to someone about a minor problem and gave up for a while. Then come to find out our MOT was overdue and we had not been notified. I could go on, but I think I won t.
Super customer service... Glen very knowledgable, professional, straightforward sales consultant, I felt very confident buying a new Fiat 500 ... the rest of the team equally professional, obviously proud of the cars & the service they provide. Glen has already contacted me to check that I am happy with my lovely new car , I only picked it up yesterday.
Highly recommended.
Thank you Glen .
Superb Jeep main dealer. Honest. Sent me a photo of the mechanical pre repair work before going ahead. Also cleaned the car. They fixed my sons Dodge avenger free of charge by reflashing the ECU after it developed a fault and they washed that too.
Guys - just to say WOW!! The Alfa Romeo Giulia is absolutely awesome! It s going to take some restraint on my right foot, that's for sure....
Many thanks once again for being so receptive and responsive over the past few days and helping to secure this Alfa.
This is the second car I have had from Unity Automotive in Kidlington (we bought a Jeep Renegade Limited from you in 2017). Matt and Glen at Unity in Kidlington have been so easy to deal with and I would certainly always recommend them to any family and friends looking for a new or used car.
After a lengthy love affair with the Range Rover brand my wife and I decide to take a look at jeep, specifically the new Grand Cherokee 75th edition. End result we went in for a look and walked away with a brand new Jeep Cherokee, As a customer I am meticulous about every detail and Elliott the Dealership Manger and his colleague Paul were absolute gentlemen, nothing was too much trouble, they gave us a great trade in price and Jeep's new incentive package of up to 5k sealed the deal, I cannot praise this dealership and these chaps highly enough, Fair, Honest, and the jeep is fully loaded and a joy to drive an overall very good excellent customer experience, I will post later in the year on the follow up service. Noel from Oxford
Good, clean, excellent, polite service - would recommend
If you want to see passion for product then this is the dealership. So helpful and didn't push me into a car they let me walk at my pace. I love my new car big thank you.... i will tell my mum
Drove the new Jeep Compass and the new Alfa Romeo Stelvio back to back both brilliant but are to different target audience head says Jeep heart says Alfa . Lewis and the team very helpful and the coffee was good but no biscuits !
I've bought two cars from them. They've been great. Polite, friendly, professional. I have nothing but praise for them.
Lovely place ,on the plus side Lewis is a great guy but avoid to all cost Steve in Parts...
The staff seem to have two speeds when it comes to helping general public...." Slow to Stop"
I was looking for a car in lockdown, sent out lots of enquiries and Matt was so prompt and the first one to get back to me. I knew exactly what I wanted, a Fiat500. Matt delivered, ticked all my requirements and even the very specific colour I wanted mint green! Nothing was too much trouble. I didn t feel pressured when I popped in for a test drive and Matt even delivered the car for me the next weekend which was a huge help. Really friendly, welcoming, knowledgeable, prompt and excellent service. I would highly recommend Matt and the Unity team.
Glen at unity was great ,found the exact jeep to suit my needs and within my budget, the whole experience from start to picking up my new jeep today was friendly , professional and I would recommend Glen and team for your next new car.
Emma Thompson
Alfa Romeo dealer with class! What a friendly bunch - from the initial chat to showing me all the features and functions in the vehicle to signing the deal and picking up the car they were professional accommodating and friendly. Excellent customer service and top notch car which is a pleasure to drive!
Glen was excellent and answered all my questions! Really pleased with my new car!
I'm extremely satisfied with my experience with the team at Unity Oxford, especially Richard who was a great help in purchasing my new Alfa! I would highly recommend stopping in to see them.