United Artists Cottonwood Theater Reviews

Great environment, and a large theater. I've only been once but I'll return for sure.

The slowest concession lines in all the land. Wildly understaffed. Only plus here are the upgrated reclining seats on the theaters

first time here very nice and family really liked the comfort.

Snack bar is like two times more expensive than other theaters

Good stadium theater to watch movies. Assigned seating also.

The seats recline with a foot rest. Very comfortable and roomy.

I love this theater. Reclining leather seats, great popcorn and awesome picture and sound. I have been there recently to see Star Wars The last Jedi! We watched in 3-D and it was so much fun! Also they have great matinee and senior pricing and the mall and many restaurants are connected or in the mall drive area so you can shop or grab a bite before or after! Enjoy a one on one date or a group of friends or with your honey!

Nice theatre, good service. We were all cold during the whole movie. Bring a blanket and it's just right.

Staff can't keep up with filthy customers. On-line booking doesn't reflect ACTUAL available seating: you may pay for lousy seats in an empty theater, or not go at all because you think that the theater is nearly full. Staff are pretty clueless in helping out.

The screens are tiny, but the chairs are super comfortable. If you sit more toward the front rows, you get a better experience because of the size of the screens.

I was surprised by the incredibly comfortable lounge chairs! Staff were willing and helpful at every corner. Very clean theatre all around. Even though its across town I'll go there again!

I was missing out all these years! This is the best place to go watch a movie! Quiet and the most comfortable seats! This place is a gem.

Reclining seats (power), smaller theatres and the volume up! Loved it!

Really satisfied with the experience considering I haven't been here in a few years. Seats are reserved now and each chair has a food tray.

The staff was really helpful and friendly. The bathrooms were clean. Overall, it's everything I'd really want or need, but nothing to write home about.

Fave place to watch movies. Great experience everytime.

Love,Love,Loved it went to watch the new Star Wars Movie with the family & the seats were so comfortable it felt like we were at home.

Love this theater for their seating. Lost a star due to uncleanliness!

Like the theatre for the most part, but the bathrooms are disgusting every time we go

Like the reclining chairs. Movie price is good but the food is way over priced. They theater is kept cleaned.

Didn't like the lounge chairs the head cushion was too big felt awkward, the seats were made for taller people

Went on a Saturday in June. They only had one window to sell tickets and a line of people not moving. It they don't want to staff the theater properly, I'll go somewhere who does. Avoid at all costs.

I love this movie theatre it's always clean and the kids love watching movies here!!!

I do not understand this trend to install orthopedically-challenged seating (and reserved seating) in theaters. At my latest attempt at this, I was forced to sit the stairs for the final hour of the movie. The first hour I spent trying to find a pain-free way to sit in the recliner and gave up after I started getting numbness down my leg. And reserved seating? It's simply distruptive as late-arriving customers struggle to find their seats and, sometimes, force people out of seats they've reserved. For me, at least, this is a major failure of customer service.

A little dirty, but there are a lot of movies that play here. I love going to previews here!

My wife and I enjoyed this theater. I like the assigned seats. My only complaint was that the theater was COLD.

The lower level women's restrooms are the absolute worst movie theater restrooms I've ever seen. I will never go back to this theater after finding all toilet seats loose and broken and I nearly fell to the floor. The 2nd stall had no door. After spending top dollar seeing a movie here, this is what customers get? I'd rather stay home next time and skip seeing anything here! Jan 7, 2018

Love this place but earlier today, no one was at the ticket booth so we had to use the machine but it was taking too long and some people needed help using it and no one can assist.

The bathrooms are really nasty in this movie theater. also I think it s so unprofessional when the closing manager for the movies is playing on their phones or talking on their phone while waiting for people to walk through the gate to shut it from the mall. No greetings or anything. Never again..

Friendly staff, reclining chairs and tables for your food....my go to movie theater....

Was great! Assigned seating blah, yuck. Five stars if they do away with it.

I like this theater but I took my two granddaughters there and one of them got stuck in the bathroom stall. It refuse to open so she had to crawl under the door to get out.

~30 seats total per theater. Off peak hours ensure an enjoyable watching experience due to uncrowded theaters. Reclining seats are a bonus.
Order online ahead of time to ensure you get seating in the center of the theater which has the best sound imaging.

Always a good time at cottonwood theaters. People behind the counters are freindly and the reserved seating is awesome!

This is the worst movie theater in Albuquerque in my opinion. The theaters are all later out so weird. It doesn't even feel like I'm at a theater. I also don't care for the snack bar situation. I'd rather make the drive to Century Rio 24 any day of the week.

Reclining chairs! Food's super expensive but the theater is nice.

New recliner seats recently installed in all theaters! This will now be my new favorite locsl movie theater.

Call of the wild really good movie..seats are reclineable and comfy..staff were friendly

Recliners, large variety of food selection, staff can sometimes be less than efficient.

The reclining chairs are clean and comfy. What takes this to another level is that each guest has a table at their seat, no more popcorn butter on your clothes!! Well done.

Beautiful place and comfortable, but they seriously need to hire more people. We bought a large popcorn with refill for my family Of four and I missed a half hour of the movie waiting to refill it. Kid told me I had to wait in line to get it refilled. There were at least 20 people each in two separate lines with two kids working the counter and no one to help. I know they work hard, but the smirk on the kid s face as he was yelling for me to get in line was enough to piss me off.

Everyone is nice! I love coming to this theater. The selected seats with the adjustment for the back are so comfortable, and the theaters are clean, including bathrooms.

Great layout of the theater to include the awesome chairs. The volume should be lowered.

Always nice to see a movie there and the seats are comfortable.

Beautiful location bathroom are very sanitary ...very comfortable chairs but Custumer service it would be a 3

Good theater but last night was terrible! A mouse was in the theater; which was very inconvenient.

Great movie theater....reclining seats, good movies and the BEST rewards program!

Found some paper towel in my popcorn (presumably from when it was being wiped last), which was a nasty surprise after we saved up so long to come here. Luckily I wasn't so immersed in the movie so I felt it before putting it my mouth.