Trump Casino and Hotel

Trump Casino and Hotel Review

Reviews 5011
4.1
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J
3 years ago

Sad state of affairs for the taj. The restaurants ...

Sad state of affairs for the taj. The restaurants are mostly closed, there was no one in the casino. It's well maintained but it's clearly not doing well. The table games are mostly shut down and those that are open are expensive considering no one is there.

j
3 years ago

This used to be the Taj. The totally revamped the ...

This used to be the Taj. The totally revamped the space and its awesome. There is marble everywhere, it feels so clean and new!! The room was very nice, though the couch could use a new cover or just be replaced. A darker color is probably best in my opinion. The common areas are very open and inviting. I enjoyed the beach cabanas in front of the hotels beach space. The only thing I would suggest there is some sort of green fly deterrent. They were out in full force making the beach experience a bit annoying. But I also know its nature and such a large beach area it will be hard to combat. The team up and down the boardwalk stopping at all casinos and hotels along the way was an awesome addition $8 for an all day pass cant uve beat!! The live music at night was awesome. The band kept the crowd alive with a mix of old and new songs. I would certainly visit again!!

S
3 years ago

Room had no AC. Reported it and they said they wou...

Room had no AC. Reported it and they said they would fix while i was out but didn t. I came back late my 2nd nite and it was still not working. It was late and i was getting up early so I didn t call again.

Told the front desk when I checked out and all she said was that must have been frustrating. I didn t push it as i was leaving.

Strangely Rooms are nice, 4 stars. No water bottles either free or fir purchase

I won t be back mainly due to attitude.

V
3 years ago

The casino is first rate. The hotel still has a fe...

The casino is first rate. The hotel still has a few issues to work out. Had to ask for towels 4 times, still took 4hrs to get. Bought spoiled mild at one of the eateries. Asked a maid for a laundry bag and got a used one.

j
3 years ago

Terrible! As a high roller I lost all faith that t...

Terrible! As a high roller I lost all faith that this place will have decent service and communication with a player..after 2 days of trying to book a room being on hold for 12 minutes the first day in the morning , 10 minutes that afternoon, 17 minutes the following day and sent a message online n got a bs response. Their high roller lounge isnt compete yet besides wood frame box inside the ballroom. Asked for a host for my accommodations the first day to make things go faster and have yet to hear from one. I will stick with my other 4 casinos I play at.

W
3 years ago

Great room, clean, spacious. Casino was clean and ...

Great room, clean, spacious. Casino was clean and safe. Good spot on the boardwalk. Friendly and helpful staff that got me checked in quickly when I was running late for my reservations. What else could ask for?

R
3 years ago

The Casino is worth seeing. However, at the Hard ...

The Casino is worth seeing. However, at the Hard Rock Cafe we were given a buzzer and made to wait a 1/2 hour, when there were 4 or so 5 or 6 tables open. When I asked why I was told that people on the waiting list had 1st claim to those tables. I asked what time the people on the waiting list were scheduled for these tables. I was told various times. This was at 9:00 p.m.. No one ever came for those tables. It appeared that they made us wait for no valid reason. We ordered tea. The waiter said he was going off duty and a waitress from the next shift would take care of us but he brought us water for tea and tea bags before we ordered. The water was white. We left.

J
3 years ago

Good

A
3 years ago

Car Stolen From Parking Garage.

Car Stolen From Parking Garage.
On February 14th my boyfriend and I checked into the Hard Rock, we had dinner, gambled a bit and then went up to the room. We checked out Saturday February 15th. We go out to the parking garage, section 1J to get in the car. Our car is not there. We parked directly next to the stairs in a diagonal spot. We go down to the security counter on the casino floor, the man laughed at us when we said our car had been stolen. He told us a security guard would come get us and drive us around to find our car. We waited about 15-20 minutes for security to come pick us up. We drove around with security on all levels, both sides of the garage clicking the lock and panic button for 1 hour. No luck. Finally the security guard takes us down to the lobby and we call Atlantic City Police Department. While waiting for the police to come, the security guard and what looked to be a manager on duty named Jeff waited with us. Jeff proceeded to ask us questions like are we sure we parked in the garage , are we sure we didn t park outside on the street , did we drive the car in and out last night , did we drink heavily the night before . Not once did he apologize for the huge inconvenience of getting your CAR stolen. The police eventually came and thank goodness were nice and didn t treat us with complete disrespect. The ACPD then drove us to the station to file the police report. While filing the police report they were able to retrieve my license number, the officer then called Jeff from Hard Rock to inform him of the plate number for their records and investigative reasons. While the officer was on the call, Jeff told her that there was no angle on their cameras of where my car was located. Which made no sense to us as this is a casino! In the meantime, I had to have my parents drive 2 hours to pick us up. Police report was filed, my parents picked us up, and we went back to the Hard Rock to ask if Jeff had an opportunity to review anything and if he had double checked the footage. We were told Jeff was no longer on duty and Allie from security came out to speak with us. When we asked if they had an opportunity to review the tapes she stated someone was looking into it, she then followed it up with a few statements that really shocked me. She asked are we sure we parked here , she then followed it up with what do you really want me to do? At this point I was filled with so many emotions I decided it wasn t worth it. I walked away because no one at Hard Rock cared that I checked in for 1 night and went home without my car. Not 1 time did I mention anything about money, but I can t help but think if I sent a meal back I would of gotten better treatment and maybe an apology. I work at an establishment with around 5,000 on campus, I have made it my top priority to let everyone at work and in my personal life know about this horrific place and the way I was treated. Don t spend a penny here.

D
3 years ago

Just the Hard Rock Cafe... sound guys were trying ...

Just the Hard Rock Cafe... sound guys were trying to get the sound good , they weren t doing a very good job . All the speakers were so loud & nothing but STATIC!!! Seriously, we were trying to talk , I dont mind loud music , but this was just Static! It was Saturday 3/16/19 &4:15pm

G
3 years ago

I will never be back. Loosen your slots or people ...

I will never be back. Loosen your slots or people will desert you. I hadn't been in a casino for a year, excited to try out your place and played slots with my friend. We burned through 160 dollars of our hard earned money in less than ten mins.

Yeah it is all glittery and designed nicely. But people really come to gamble and whether they win or not give them play time for their money. I have never been to such a greedy casino in my life nor such stingy slot machines.

I recommend if you are looking to get slot play time with your hard earned money go anywhere but here what a joke.

A
3 years ago

Plenty of parking $10. Veterans get a upgraded pla...

Plenty of parking $10. Veterans get a upgraded players club card. STELLA at player services is a ROCK STAR! Friendly customer assistance. This casino is beautiful. Looks brand new inside. Extremely clean. Fun atmosphere. Gaming set for safe play during social distancing.

h
3 years ago

We were told our group would have a 30 min wait so...

We were told our group would have a 30 min wait so we went to the bar to grab drinks but we're seated within 10 minutes. Our food came out quickly, my order came out incorrectly but they fixed it, got it out to me within a few minutes and didn't charge me for it. Our waitress was funny, nice and apologetic. She was great with recommendations and I feel terrible I can't remember her name.

Trump Casino and Hotel

Trump Casino and Hotel

4.1