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j
3 years ago

Enter the company page and it is impossible to ent...

Enter the company page and it is impossible to enter .Buy one of your products, to know its installation and to be referred to me with an installer, and register the purchase and it is impossible

P
3 years ago

I bought a Pehuen 9500 and I can not solve the iss...

I bought a Pehuen 9500 and I can not solve the issue of smoke. Long smoke everywhere. Send photos to the technical service and I still have no answer. I do not know if this line is very cheap or poorly designed. A disappointment!

L
3 years ago

Do not buy any gas grill they are a disaster they ...

Do not buy any gas grill they are a disaster they do not attend you I send photos and nothing is not what it was before sheet metal communicate and I would remove the comment a pity because I have other products from them and the sideburns are a gas disaster

F
3 years ago

The tromen electric grill that was given to me doe...

The tromen electric grill that was given to me does not have a thermostat, obviously the temperature cannot be adjusted. It is super uncomfortable to clean the grill, it is a very tiled floor tile. The brazier overflows in the same meal.
Regalada is expensive.

J
3 years ago

The truth is that I bought a salamander and I have...

The truth is that I bought a salamander and I have temperature control problems or that the system fails, and also the top part and the store that sold me are rusted with rust, also the chimney pipes disintegrated the welding of the tiled canoe and smoke everywhere and it doesn't solve me absolutely nothing terrible ..

N
4 years ago

I bought a tromen two months ago, it came out real...

I bought a tromen two months ago, it came out really bad. The paint with which it is coated comes out of nothing and the exit behind it is supposedly closed to open in the case of wanting another exit, which is not my case and I left it covered; but apparently from the factory they sealed it with a couple of stitches so the heat and smoke comes out there, staining the entire wall! I regret so much buying it. Now I see that it is an expensive and low quality stove. Another mistake was to think that the meters that appear to give heat are real, unfortunately I trust that and it does not heat all the space I need. total disappointment

D
4 years ago

Buy a grill and built-in oven. As for design, I ha...

Buy a grill and built-in oven. As for design, I have no complaints, but after a few months of use, both products rusted, even though I had the necessary precautions to avoid rust. The quality of the paint is very poor, and although they gave me an after-sales response and sent the paint to my home at no cost, I already had to repaint them twice, it seems to me that this should not happen with a new product, besides that I should be spending my time painting a new product.

C
4 years ago

I bought an E480 grill with a base and I didn't ge...

I bought an E480 grill with a base and I didn't get the manual to assemble the base that is not that simple. Claim to WhatsApp support and they sent me the PDF manual. Unfortunately, this manual is not on the website, so I suggest you upload it because it is the first place you look. The grill is cute and looks good quality.

E
4 years ago

It is a very good stove, it would lack details of ...

It is a very good stove, it would lack details of installation of the external pipes on the page. For example, the hat it brings is for the water. Or I do not know . Why when putting the external pipes and seals down where the rainwater comes out. The oven has light and I think it loses heat there.

C
4 years ago

I want to greatly thank and highlight the excellen...

I want to greatly thank and highlight the excellent predisposition and help that Mr. Franco de tromen gave us. We had an accident with our grill due to our oversight and he advised us perfectly with the paint and as if that were not enough, he made a great effort to get the accessories that we needed to replace. He always answered my questions, contacted me and helped me a lot and thanks to him I managed to repair my grill. These people are the ones who add value to Tromen's greatness and excellent after-sales service.

M
4 years ago

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