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Chito

Chito
Vernor
Jason
Did a great job from start to finish getting me into my new vehicle.

Jerry and Angel were awesome explaining everything...

Jerry and Angel were awesome explaining everything about the car and then the financial process. Great customer service.

Cesar helped me with all the documents and explained everything in details making the experience really easy.

Place is a rip off if you want a good deal go to O...

Place is a rip off if you want a good deal go to Obt Toyota they will lie and cheat you at this location the managers are rude and will curse you out don t buy here if you not ready to get cheated .

First time visit to purchase a car for my son. Ch...

First time visit to purchase a car for my son. Chito was a great guy who answered all of questions and assisted with so much grace and patience. Followed by John Cruz who fought to get us the best deal. And Pam was a sweet gracious helper wrapping up all the last details of the purchase. I would highly recommend you to go to Toyota of Orlando.

I had the best experience here. This was my first ...

I had the best experience here. This was my first time buying a car and I am a recent college graduate. Michael and Victor were amazing from the start. Rasheed was my first point of contact and I appreciated everything from start to finish. Great customer service!!

Huge Thank you to Jason and Victor ! Such great cu...

Huge Thank you to Jason and Victor ! Such great customer service, very friendly guys . Was on top of everything , fixed my issues and answered all my questions I had ! Highly recommend Toyota of Orlando and highly recommend to go see Jason and Victor for vehicle services

Purchased a 2017 Toyota Camry today. Donte was an ...

Purchased a 2017 Toyota Camry today. Donte was an excellent salesman and Vernon made the financing a breeze and Jason was helpful as we finalized all the paperwork. All around great experience

I brought a car today and donte, Fred and pam was ...

I brought a car today and donte, Fred and pam was awesome. It was not a long process it was like in and out. I love Toyota. This is my 2nd car I brought from them it was a beautiful experience.

Jenny from the internet team sent me car info.

Jenny from the internet team sent me car info.
Jonathan was very helpful when I arrived. Vern made the buying process easy. Ciara was clear on everthing when I signed. Overall, easy process.

We had a great experience with everyone here today...

We had a great experience with everyone here today. Victor heard us and worked how we wanted since the beginning; no going back and forth with prices, we were out of here in a little over two hours. Jean, in finance, was also great, super friendly, professional, and knowledgeable! Today, was a great experience for us here at Toyota of Orlando.

If I could give 0 stars I would. 10/10 recommend f...

If I could give 0 stars I would. 10/10 recommend finding another dealership. On March 18, my husband found a Tundra that checked all the boxes we were looking for. He first called in the morning to ask a few questions. We decided to start the process of buying it. We got financing in order and spoke to the salesman a few times, I want to say we called 4 times, throughout the morning. At 1:20, we called to see if the Tundra could be held for us. Understably, it could not. We let him know we were coming from 3 hours away and to please let us know if it sells prior to us getting there. He ensured us he would. At 5 we get there and are informed it was sold at NOON! We never got an answer as to where the communication broke down but to say it left a bad taste in our mouth is an understatement. We are now left feeling relief that such sleazy car salesman won't receive any money or profit from us. We will gladly purchase elsewhere!

I came to buy a used Toyota Highlander. Overall, t...

I came to buy a used Toyota Highlander. Overall, the vehicle was in great shape and I am satisfied with my purchase, but in hindsight I wasn t thrilled with how the sales team handled the sale. The trade-in value they offered me was dirt and I sold my old vehicle in one day for 3 times what they were going to give me. Once they had taken a look at my vehicle, they had taken my keys captive and I didn t receive them back for over an hour. There is an $800 dealer fee on all vehicles that is non-negotiable and they sold me floor mats but I was not told they were not in stock until I was ready to leave. The floor mats were not described to me correctly. I tried to replace with other additions I need for the vehicle, but it ended up being a hassle and I couldn t pay in to get more so they were going to short me. There are a bunch of good people that work here, but I was not impressed with the sales director s demeanor or the lack of product/parts knowledge from the salesman. It is also difficult to link up the right time where certain directors and managers are working at the same time. The process of buying was easy, but they re still cars salesmen.

Gonzalo, Jerry, Carlos

Gonzalo, Jerry, Carlos
Very helpful and professional! Great service!

Service was great! They fixed the recall on my car...

Service was great! They fixed the recall on my car, which was great especially since I didn't realize there was one. Staff was very friendly. Waiting area was very clean and with the COVID-19 they staff was in there often cleaning it.... thank you for the awesome service!

Drove from little Rock Arkansas on vacation had a ...

Drove from little Rock Arkansas on vacation had a rotor go bad called service department Sunday Danny in service set me up an appointment for first thing Monday morning replaced all brake parts and got us back vacationing in a couple of hours great service

My experience with Toyota of Orlando was great and...

My experience with Toyota of Orlando was great and the waiting was excellent and the service was great too and Agustin Gus was an excellent employer who attended me for my car service and the car wash they did was great service as well.

What a hassle free experience! I had the pleasure ...

What a hassle free experience! I had the pleasure of being assisted by Angel, Chris and Jean. The process was easier than any other dealership experience I have ever had in the past! Thank you gentlemen for your assistance today!

Sue, Aundre and Abe

Sue, Aundre and Abe

Amazing customer service from beginning to end. Thank you so much guys!!

The experience was lovely overall. Abe consistentl...

The experience was lovely overall. Abe consistently made sure everything was in order for us in purchasing our vehicle. Scotty ensures that our financing and insurance was covered and Cesar was exceptional in helping us in completing our paperwork!!

Chito first greeted us with a smile. He was knowle...

Chito first greeted us with a smile. He was knowledgeable and very pleasant. After a few test drives he introduced me to Jerry. The transition was smooth and never overbearing. After a conversation full of laughs (and some number crunching) I decided to move forward with a purchase and met Jason. He made the dreaded paperwork step a breeze. Overall I was really impressed by the friendly staff and never felt like I was "being worked over". Would recommend to anyone.

you guys are very amazing

you guys are very amazing
Sue
Rayneir
Rafael
thank you for your service I was greatly appreciated it.

The front end service was great. I came in for an...

The front end service was great. I came in for an oil change and tire rotation and the service was done in an hour and I was out of them. Then when I got home I noticed a rattling noise in the engine. I looked inside and there was a cut up oil jug wedged into my engine. Then after that I realize they forgot to place back one of my tire air caps. I ve never had that happened before at any Toyota dealership ever. Perhaps they should have a conversation with their maintenance technicians.

Ciara Was the kindest person IMCREDIBLY patienr an...

Ciara Was the kindest person IMCREDIBLY patienr and polite! Felix was really nice, Jorge WAS THE BEST , ASK FOR HIM he will make all this experience like a pice of cake Jorge has give us the best customer service we have had in YEARS and Jason was AMEAZING and kind .

Aquino, Ricardo, Jason

Aquino, Ricardo, Jason
I am very happy and excited about the way that they really care about me. It was quick the service and they are too kind to help me and helpful.

Jason King to Vernon West, excellent team of sales...

Jason King to Vernon West, excellent team of sales. Got our deal approved in 2 hours, no hassle. Buying experience was 5star. We bought our last 3 cars at Earl Stewart, Lake Park, Palm Beach County. We didn't regret to buy at this Toyota dealership. Thanks Jason and Vernon. Even Charles at Finance was awesome and quick. Thank you, guys!!

Came in to the office and got a wonderful customer...

Came in to the office and got a wonderful customer service experience. Raynier, Raul, and Ceasar took amazing care of me and did the best they could. I would definitely recommend them to my family and friends.

I Couldn't be more pleased with my experience at T...

I Couldn't be more pleased with my experience at Toyota of Orlando. From start to finish, the sales team demonstrated a mix of professionalism and warmth that made me and my mother feel comfortable and confident that we were in good hands. I had been dreading going to a dealership for a new vehicle, but after having the pleasure of working with Jerry, Vernon, and Jean, I realize that purchasing a car doesn't have to be a stressful, high pressure process. It can actually be enjoyable! I wouldn't hesitate to return to Toyota of Orlando in the future and will recommend them to anyone in the market for a car. And I'm completely in love with my new RAV4!

Well my experience At Toyota today wasn't very ama...

Well my experience At Toyota today wasn't very amazing this was my first time purchasing a vehicle on my own and the team at Toyota made it so comfortable I was first greeted by Chito who was a delight to work with I was then introduced to Rafael who made sure I was sold on the offer that I wanted and lastly I was able to wrap things up with Pam who was able to answer any questions I had at the sign-in definitely check them out if you are buying on your own for the first time such as myself

Sue

Sue
Irina
Juaina
OUTSTANDING WORK AND SERVICE BEEN GIVING THEM A HARD TIME BUT they NEVER GAVE UP ON me Now am driving out with a 2020 . BETTER THEN TAMPA OF TOYOTA which I been doing business for 3 year and they did not come as close to my experience today.
Great job guys.

Angel,Scotty,Carlos

Angel,Scotty,Carlos
Experience was excellent,very polite and helpful. Made sales transaction go smooth

I had a great experience with Toyota of Orlando. I...

I had a great experience with Toyota of Orlando. I was pleased with the process from start to finish. Very smooth process for my purchase

The people that took care of us was Jason, Raul and Cesar. Thank you guys for everything!

I made an appointment and was attended to by an ho...

I made an appointment and was attended to by an honest Service Consultant Mr John Wells. The only few honest guy left in the service industry.

I have driven my Sienna for almost 190,000 miles and usually change my oil every 5,000 miles. Mr Wells informed me that I am not due for an oil change because I am using fully synthetic oil and it last for 10,000 miles. I was not informed of this by my consultant when I was servicing in Winter Park!

Thanks Mr John Wells for enlightening me on this. God bless you.

Went to get a new tire for my vehicle. Was quoted ...

Went to get a new tire for my vehicle. Was quoted an hour and a half wait time. Ended up being there for almost three hours with no communication until I made a comment after about two hours. No apologies at the end of service. Usually have a great experience here but this past time was terrible! Been a loyal Toyota owner for over 7 years.

I had a great experience and everything was quick ...

I had a great experience and everything was quick and simple. My service agent Eddie Fernandez was absolutely perfect he helped me with everything I needed and answered all my questions and concerns.

today's visit Orlando Toyota Daniel showed me a ca...

today's visit Orlando Toyota Daniel showed me a car that I really like Gotti took care of the approval and Sierra got the paperwork done and everything was done in a timely manner and I love to experience thank you

abe

abe
ricardo
jason
thank for my car

When I arrived I was promptly greeted by Shemer, H...

When I arrived I was promptly greeted by Shemer, He was friendly and walked me to the door and helped me with every question I had,also worked with Jerry whom was superb and finished up with Sue who explained everything to me efficiently.

Donte, Scotty, and Jason were the employees who he...

Donte, Scotty, and Jason were the employees who helped me out today. They provided excellent help and customer service. Couldn t ask for a better experience, thank you for helping me purchase my first vehicle! I will definitely be recommending Toyota Of Orlando to others!

Amazing service. From the point Dante showed us al...

Amazing service. From the point Dante showed us all the models we where interested on, patiently answering all our questions, to Andres working with us in financial to get the numbers right where we where confortable, the experience was as comfortable as I could imagine. I want to thank Pam been so awesome when signing all the paperwork, and not killing me for making mistakes and having to reprint. My Tacoma will help create more memories with my family!

I just purchase my new vehicle at Toyota of orland...

I just purchase my new vehicle at Toyota of orlando...im so happy with Pamela Hills that when above and beyond to find the right vehicle for me...in the financial department Cesar Velez make my experience super easy to sign all the paperwork. I will give a super 5 to them...my road to freedom is possible thanks to them!!!

today at 6 am I picked up my corolla. who was doin...

today at 6 am I picked up my corolla. who was doing maintenance, I received poor service from a lady. just because I had difficulty communicating, because I am not fluent in English. I do not intend to return to the agency, and I do not recommend.