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I couldn t be happier with my experience at Toyota...

I couldn t be happier with my experience at Toyota of Orlando. Dante and Fred took excellent care of me and went above and beyond to get me the car I wanted for the the price I needed. Thank you so much! I ll definitely be back:)

I was VERY satisfied with my service at the Toyota...

I was VERY satisfied with my service at the Toyota of Orlando!! I am not from Florida but had car trouble on my vacation to Orlando so I needed to get my car fixed. I didn't expect the exceptional service I received! I was treated like family! I highly recommend Jesse Santiago if you need a service! He will make sure to make it his top priority to take very good care of your car!!! Highly recommend!!

Sheher was an awesome product specialist. He ha...

Sheher was an awesome product specialist. He had answers for every question I had about the vehicles. Vernon was a pleasure to deal with on the sales side, and he helped us get in the car we dreamed of. Cesar was very helpful and professional with all of the paperwork. I would definitely recommend anybody I know to do business with Toyota of Orlando. Very happy customer!

Michael Gonzales greeted us and showed us 2 cars w...

Michael Gonzales greeted us and showed us 2 cars within my price range. He was super knowledgeable and friendly. Then we got to meet after Robinson sale guy (let s talk money guy) and he listen to what price range I wanted to be in. Last guy was Carlos Merian (finance paper guy) and was friendly also. All three of these guys were great to deal with.

I had a great experience and everything was quick ...

I had a great experience and everything was quick and simple. My service agent Eddie Fernandez was absolutely perfect he helped me with everything I needed and answered all my questions and concerns.

We had a very pleasant experience with Vern, our s...

We had a very pleasant experience with Vern, our sales rep. He was not pushy at all and very knowledgeable...we also had a great experience with Ciara who helped us with our final paperwork. Highly recommend Toyota of Orlando. Ask for Vern, and you won t be disappointed!

Great place to buy your car, very professional. Al...

Great place to buy your car, very professional. Alyssa is so sweet and nice for taking us around, Andres is so sincere about the price and helping us a lot. Pam is also sweet and help us about the financial documents.
5 Stars review!!!

My experience with Toyota of Orlando has always be...

My experience with Toyota of Orlando has always been outstanding, and today was exceptional. From the moment we arrived, we were greeted by Michael who s demonstrated the Tundra expertly. Raul, our sales rep, worked Superbly in helping us get the best deal possible, and so, we did. Cesar, in financial services, expertly and professionally prepared our documents swiftly and expeditiously. I recommend Toyota of Orlando and all it s staff 100%. That is why I am and will be a repeat customer

Very professional and polite would definitely reco...

Very professional and polite would definitely recommend this place.Michael Dyer, SM from Puerto Rico and Jean were wonderful they made everything very easy going.Very excellent experience.

Very fast told them I only had 1 hour to get every...

Very fast told them I only had 1 hour to get everything done and was out of there in 45 minutes! Kevin, Victor, Carlos and Bud were a big help! Much praise to this professional staff and the procedures for the COVID precautions!

I brought my 2020 Supra in for an alignment. John ...

I brought my 2020 Supra in for an alignment. John Wells and his team did an amazing job. He greeted me with enthusiasm and professionalism. He went above and beyond and had my service done under an hour. Great job John.

Definitely recommend Toyota Of Orlando they are ve...

Definitely recommend Toyota Of Orlando they are very professional and amazing at what they do! Made my car buying process a breeze and helped with all the questions I had. Thank you Jerry Sun for a great experience as a sales specialist, Abe as a the product specialist and Carlos over at finance!

Carlos , angel and andre

Carlos , angel and andre
It was amazing guys that works with me and make the deal possible
Thanks for all you are rock

Two months ago Angel Vargas provided excellent ser...

Two months ago Angel Vargas provided excellent service to my sister's purchase of her car. I was so pleased, I drove all the way from Melbourne to now buy my car, even though there is a Toyota dealership near me. I can't speak for the rest of the staff, but I came back strictly based of Angel's integrity and service. He's not like other salesman. He's very transparent and you won't feel like someone is trying to haggle you. Thanks Angel for your service!!! Jamal was very helpful, considerate and went out of his way to make sure I was set. Angel and Jamal worked together excellently. Jason Kelley, thanks for your help!!!

Ciara.

Ciara.

Really good experience. Kind and gentle person!!!

Sue, Victor and Aquino treated me excellent and ma...

Sue, Victor and Aquino treated me excellent and made me feel comfortable. They made a great deal for me. I would definitely recommend both Toyota and them as sales associates.

I came in today Felix showed me the car and did an...

I came in today Felix showed me the car and did and an amazing job. Cesar finished my paperwork and did outstanding job. Will definitely buy a new car from them again. Vernon was absolutely amazing and so friendly he did the deal for my vehicle. Outstanding job. Received an amazing deal for my new 2020 Corolla LE. They are all amazing.

I've had my Camry since 2008. I had always taken ...

I've had my Camry since 2008. I had always taken it to Toyota when there was a problem. I kept on going even though there were always recalls , I was never to dissatisfied. However, my last experience changed all that. My ABS system stopped working and my wife took it there she was told it was the battery. They replaced it. She did not even leave the parking lot and the same problem happened. She returned to the office and they checked again and they said they finally found the problem and it would cost $3500 to fix due to labor. Because of the ABS system, the air conditioner stopped working and she was told fixing it would be another $4000. They had already charged her $800 to replace a seal due to oil leak. They were even trying to sell her a new car. My wife called me while I was at work and I asked her to take the car home. After some research, I bought a ABS module for $75.00 and I asked a mechanics replace the defective one for me as I also had to flush the brakes. He charged me $200.00. My total cost was $275 vs. 7550 they were about to steal from us. This is in addition to the $800.00 they charged. It has been 1 1/2 years and the car has been running seamlessly. I will not go back there and I am now very unlikely to purchase another Toyota (I have always had this brand). No wonder most people feel that they are being ripped off each time they step their feet in the parking lot of a dealership.

We share a remarkable experience with well trusted...

We share a remarkable experience with well trusted workers such as Fred Robinson and Dante including Carlos for its awareness in giving us the best experience in getting a new car .we are satisfied with the services provided

This dealership does not know Absolutely Nothing a...

This dealership does not know Absolutely Nothing about Customer Service neither what s a telephone etiquette. I am a 100%disabled veteran from the state of Georgia and we don t pay purchase taxes or yearly taxes on vehicles. I explained the sales Manager the info and he didn t want to do his job to verify this info, instead he decided to tell me that is was my job. My job is to provide my 100% disability certification from the Veterans Administration so they can have proof of it for the moment the send the docs to Georgia DDS. If this was a supervisor don t want to know what kind of training they get.

The initial experience i had with this was not a p...

The initial experience i had with this was not a positive one however I came and spoke to the director Kyle and expressed concerns he listened and set me up with Daniel who was very knowledgeable and Fred my actual sales guy was great friendly and professional. They all understood I was not here to play games and got right to the point with a fair price. Pam who finished my paperwork was friendly and efficient. I would like to note Cissa was a positive note on an otherwise bad start. Thank you for taking the time to actually listen to my concerns and assist me in getting a new car.

Fast buying experience. Cesar in finance was very ...

Fast buying experience. Cesar in finance was very efficient. Scotty in sales was also helpful and friendly. Laura showed us the vehicle we were interested in and helped us figure out some of the features. Overall a good shopping experience.

Hey back at Toyota to deal with a little bit of pa...

Hey back at Toyota to deal with a little bit of paper work for finishing touches and I had Cesar Velez helping me out this time. Like last time he got me in and out I knew what to deal with which was awesome and super helpful thank you again you guys rock.

I used Jerry Sun again. He has helped now with my ...

I used Jerry Sun again. He has helped now with my third vehicle and the best experience I have had at any dealership.
Ciara made everything simple and easy to understand. Her welcoming attitude made the docusign very easy.
Pleasure working with them both

I take my car to Toyota of Orlando for all my car ...

I take my car to Toyota of Orlando for all my car needs. Everyone is always pleasant and keeps me informed while I wait. It was clear that I should buy my new car there as well!
Jose introduced himself the second I got out of my car! He was friendly and welcoming. He asked me a few questions and we went looking at the cars. Found the one I wanted!
Vern T. took over from there. He made me feel at ease, answered all my questions and sat with me while I processed and thought things over. Buying a car is a big purchase for me and something I don t do often.
Birdie closed the deal for me. He was amiable and he too let me think about the deal and process the numbers.
Carlos made the paperwork a breeze!
I am happy with my purchase and glad I can continue to take my car to Toyota of Orlando for any service needs.

I had a wonderful experience with Guillermo, Rafae...

I had a wonderful experience with Guillermo, Rafael, and Jason. They were helpful and explained everything. The process was smooth and I didn t feel rushed. Customer service was excellent. I would definitely work with Toyota of Orlando in the future.

Requested quotes online, after getting the run aro...

Requested quotes online, after getting the run around from several people, finally Daniel Colon, Corporate Internet Director replies back with "we don't provide estimates online, you'll have to come in for that." 100% automatic on the poop list for me. Warning to anyone shopping for cars: no need to swim in shark infested waters when there are plenty of other places to get a car. Yelp reviews are hilarious in confirming this STEALership's practices.

Upon arrival we were greet by Hassan he show us va...

Upon arrival we were greet by Hassan he show us variua rav4 2020 and we selexted a gray xle, later Raul was our salea guur, we were looking into a fixed budget and after few hours he was able to assist on the final price. Excellent person Raul.
Cesar was our finance guy and everyhing was smooth.
Excellent team at Toyota of Orlando

Going to Toyota of Orlando was a very convenient a...

Going to Toyota of Orlando was a very convenient and enjoyable experience. My service representative made sure I got my vehicle taken care in a prompt and efficient manner. I was also able to save because of a coupon I was given. For easy service and great amenities, Toyota of Orlando is the way to go.

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Overall had a good experience. Mike D went over t...

Overall had a good experience. Mike D went over the entire car from front to back and showed the new features of car. Fred was very clear on the breakdown of financing. Cesar was thorough on making sure no hidden costs applied. Over all honest experience again purchasing my second car from here.

Steven- explained in detail everything about the c...

Steven- explained in detail everything about the car and took me on a test drive

Andre- worked out a very good deal and helped me understand what I was paying and why.

Jason- ran over all the financials again in detail and easy to understand

Gus! He truly made my experience. From the moment ...

Gus! He truly made my experience. From the moment I pulled up until I checked out, he took great care of me. His energy and service was super friendly. My next car service, I hope he works with me again. Highly recommend.

Amazing experience. Alex was really cool, he had t...

Amazing experience. Alex was really cool, he had true knowledge of the cars. Vernon showed great hospitality, super nice tried & got us a good deal. Cesar closed our deal very quickly & efficiently. Car canes with life time car wash, 2 years complementary oil change and tire rotation.

The service was exceptional. Thank you service adv...

The service was exceptional. Thank you service adviser Manny and thank you Toyota of Orlando with all the help you provided me on my last service visit. Great customer service and I really do appreciate you all. Thank you again!!

Abe , Andre , and Carlos

Abe , Andre , and Carlos
Coming to Toyota or Orlando was amazing. They have been really helpful fast and efficient. Highly recommend these staff for my future purchases. Thanks guys from Toyota.

Checking in was great, I had an appointment so tha...

Checking in was great, I had an appointment so that made it easy. The sales rep I think her name was Rose or Rosita something to that nature, was wonderful. Took all the steps necessary to get me going quickly and explained everything in detail. Said the repair would take about 2-3 hours which it did. I would ve given it 5 stars except for when I went to pick up my car I literally stood in the lobby for 10 minutes before I finally just asked if anyone was going to help me. I m a pretty patient person but watching two people just type away at their computer without even acknowledging me is rude. As soon as I spoke up the gentleman helped me out and even apologized for my wait. He was nice after that minor incident and walked me to my car. It such a shame they failed on the easiest part of customer service, acknowledging the customer.

I love Toyota of Orlando. After purchasing my car ...

I love Toyota of Orlando. After purchasing my car I m 2016- I still receive wonderful service and free car washes. But, also I love the employees! A special shout out to service manager Amil T. (hope I spelt his name correctly). I had a small issue with billing and he took care of it in one phone call- so kind and great service. Thank you all!

Great service and explanation of the car features ...

Great service and explanation of the car features by Donte. Chris explained all the purchasing options well and gave all the pros and cons. Paperwork was easy thanks to Pam s organization. Quickest paperwork I ve done.