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An absolute pleasure to have been helped by the 3 ...

An absolute pleasure to have been helped by the 3 allstars that were helping us the entire time. Quick shout out to sheher khan, Andres Cordido, and Pam anderson. They truly were a blessing on our time of need. I recomend this toyota above all else for service quality in itself. Lets add the amazing staff as well. If you are looking for a vehicle let it be a toyota at the toyota of orlando . 11/10 highly recommend.

Angel

Angel
Andre
Carlos
The doing awesome job .

Horrible dealership! Do not purchase from Toyota o...

Horrible dealership! Do not purchase from Toyota of Orlando! They only have positive reviews due to the fact that they force you to give 5 stars when you are in finance signing paperwork. I didn t fall for that. Crooks!!

I bought a 2020 Toyota Sienna from Toyota of Orlando and was fooled by the so call sales rep Scotty. Typical fast talking and pushy car salesmen. He wanted to run credit without disclosing the out the door numbers. Also once deal was agreed on he disclosed that the vehicle was involved in an accident!!! Paperwork shows it was t-boned however Scotty. They will not respond to any calls or emails since the body work was never completed properly. Jordan or Cynthia will not even send me touch up paint for me to correct the shotty body work on a 31k new vehicle.They are very unprofessional and I will never do business with them ever again! Run Away!!

This place is top notch. Jason was very helpful in...

This place is top notch. Jason was very helpful in letting me test drive the RAV4 and Camry. This helped me to decide to look into the RAV4 as a potential lease. Raul was extremely helpful in the sales aspect of the vehicle. He is one of the nicest people I have ever met. He was professional, concise, crunched all the numbers for me, so that I could make my final decision. Overall I'm glad that he was there today to assist me in leasing my first car. I recommend anyone who goes to this location to get assistance from Raul. Pam was helpful in understanding the finances and gave me the remaining title, registration, tag, and documented financial papers. Overall if you come to this location I would try to meet up with these three great individuals who guided me through this process.

Respectfully,
Sina M.

We worked with Ricardo who was EXCELLENT. Kyle was...

We worked with Ricardo who was EXCELLENT. Kyle was the best and we appreciate him so much during this lease. Andre was knowledgeable and knows his job very well, along with being very professional. Jason went through the last bit of paperwork quickly but efficiently answering all our questions.

We are very happy with Toyota of Orlando!

This the best experience I've ever had buying a c...

This the best experience I've ever had buying a car... the whole process only took about an hour as promised... I drove in from Tallahassee to do a deal and didn't wanna be there all day. Everybody was friendly and very professional..
From Steven my first contact who help me decide... who got me over to Ricardo who breezed me through financing. And finally Pam who controlled the paper work and trained me on electronic signing... thanks so much for your patience.... you guys are AWESOME.
can't wait to tell my friends about my experience. PAT DAVIS/ Tallahassee

It was great! Hassan was kind and did a great job ...

It was great! Hassan was kind and did a great job trying to find a car perfect for us. Jorge did amazing, he got everything done fast, due to our crunch time, and helped us find the best deal and Pam was so sweet and fast with the forms, she s amazing.

Sheher was very pleasant & very helpful

Sheher was very pleasant & very helpful
Aundre was great showing me all that I need to know
Sue was very sharp with showing me all the extra information

Came in today to explore lease end options. Was gr...

Came in today to explore lease end options. Was greeted by Daniel which he gave me a brief overview of options and vehicles. Went inside and met with Scotty, where he laid out all my available options and we were able to come to an agreement. Finished up paperwork with Cesar and im all set. Great overall experience. They were packed, but were still able to accomadate to the best of their abilities.

John, Jerry, and Roxanne was amazing. The service ...

John, Jerry, and Roxanne was amazing. The service they provided was tremendous. I left last night in my 2020 Toyota Corolla. I am so in love they were so patient with me and filled my every need.

Team at Toyota Orlando (Sheher, Andres, and Jason)...

Team at Toyota Orlando (Sheher, Andres, and Jason) were friendly, enthusiastic, and attentive. Sheher was very knowledgable, personable, and accommodating while showing our group, which included two little ones, cars we were interested in on a hot and sunny Florida day. Andres and Jason were both thorough and helpful in addressing our questions and concerns. Felt like we did not have any wait time either. Great customer service.

Toyota of Orlando and my service advisor Eduardo m...

Toyota of Orlando and my service advisor Eduardo made my service visit a pleasure. The team repaired a sun roof leak that had another Toyota dealer stumped. Everything went super smoothly with no delay. Eduardo kept me informed and arranged a vehicle for me to drive for the week. It was a big job executed well. Bravo!

Victor was my service advisor. He was excellent.

Victor was my service advisor. He was excellent.
My car was serviced correctly and professionally.
Very impressed with Orlando Toyota
I was not compensated at all for this review.
Just a real customer. JC Estevez

We had a great experience working with all the sta...

We had a great experience working with all the staff at Toyota of Orlando. Fred was exceptional overall as he was able to work with us to get us into a brand new Camry. Jason was very patient as we test drove multiple vehicles with him. And Cesar was very knowledgeable during the last stretch, SIGNING. Thank you guys again.

Horrible customer service, go to autonation. They ...

Horrible customer service, go to autonation. They will beat their price and treat you better. I was looking for a Toyota Highlander online and I clicked on get the best e-price. I then get an email from their director of internet sales, he tells me that in order for me to get a quote I have to come in. I told him I can't come in because of covid and would prefer to get numbers so I can come in later and make a deal. He then tells me that in order to get a quote I will need to fill out a credit application. Now, I've brought several new cars before and I never had any dealership tell me this. I then respond with, "why would I fill out a credit application for a vehicle if you haven't given me any numbers yet". He then responds with in order for him to give me numbers, he needs to find out how much my trade in is. I told him to give me the quote without the trade in value, but he decides to respond with no can do good luck going elsewhere. Now, when you're paying 35k for a vehicle and you're asking for a quote when it says on-line to click for best E-price it should not be so difficult and appear to be so scammish. When I told him to remove me from his mailing list, because he has been sending me spam for the last 6 months, he decided to respond with a very childish and rude response. I contacted his manager and his manager appeared to defend his sales tactics, but said that the internet sales guy should have handled it differently. My recommendation to anyone looking to buy a new car is to watch out for this dealership. Instead of being upfront they try to use scammish tactics to get you to sign a credit application that will lower your credit score, or they will try to get your trade in value ahead of time to haggle you on your out the door price, and they refuse to give you numbers because they are either trying to scam you with the sales price or fees they are charging you with if you decide to finance through them. This was the worse experience I've ever had with any dealership ever and I would have been a return customer because I did buy a vehicle from them before. Do yourself a favor and buy elsewhere!

We have been to several dealerships during our se...

We have been to several dealerships during our search for a new car. We have found employees at this dealerships to be the most honest and friendly of all. Thanks Cesar, Fred, and Donte for the great experience.

Aquino was fantastic tending to our needs. He show...

Aquino was fantastic tending to our needs. He showed us everything we needed to know to get to know our new baby (Tacoma) and Victor made the buying process much quicker than other previous times. Finally Pam concluded all the paper work in a very professional and timely manner. We are loyal customers to Toyota of Orlando and have always had a positive experience. Thank you Toyota of Orlando!

Isabella showed me the 2020 Toyota Corolla and she...

Isabella showed me the 2020 Toyota Corolla and she was amazing. She gave me a lot of detail on the new safety features as well as showing me how to use the safety features and how to turn them on and off. Cesar Velez, helped me with all the financial paperwork for my new care and was very helpful in explaining all the contracts and paperwork I was signing off on. I have been a customer for about 3 years now and the staff is always helpful and amazing.

Fred and Ceaser helped me out quickly with my cont...

Fred and Ceaser helped me out quickly with my contract signing today at Toyota Orlando. They have really helped me out by making sure I keep my 4Runner today and I am very appreciative of their hard work.

Buyer beware!! Check engine light came on in my c...

Buyer beware!! Check engine light came on in my car and these guys charged me $238 to change the gas cap!!! If your check engine light comes on in a Toyota, check your gas cap first!! I have been taking my car here for a while now and feel totally robbed. I will not return to this place.

Evelyn

Evelyn

Jason

Great expet
Very good job
And Guilherme was awesome too

Everyone kept expressing how horrible it is to be ...

Everyone kept expressing how horrible it is to be at a dealership but I had an amazing experience. Aquino greeted me as soon as I got out the car, showed me to the car I was looking to purchase and even test drived. Victor was kind enough to break everything down for me and made sure I understood. Cesar was amazing with the paper work and made sure I was aware and understood all the documents I was signing. Over all amazing experience 10/10 well recommended

Vernon and ceaser were extremely helpful! This was...

Vernon and ceaser were extremely helpful! This was my first time financing a car and I was very nervous. They were both very clear and went above and beyond to make sure I left happy. I would recommend a friend to come here of they needed a new car~

Alton, Vernon and Jason at Toyota of Orlando we re...

Alton, Vernon and Jason at Toyota of Orlando we re very professional and helpful. They assisted me in all that I needed and I am leaving from the dealership for the second time a very very happy customer. Thank you guys for everything. I will always be a Toyota lover I will represent for life.

If I get my service work done here, I know it s go...

If I get my service work done here, I know it s going to be done well. What I hate, absolutely can t stand about this place, is how much they try to sell me a new car (I just bought mine!) and recommend worthless services (thank you google search for pointing out scam services).

When I get work done here, I want to be in and out. But they will always call me saying the manager wants to speak to you . If I wait there in person, they ll ask me to take a seat so someone can come talk to me about something, but they won t say what. I HATE these sales tactics. If I can ever find another shop that I trust, I d be happy to go there instead.

The WiFi here is good, they ll do the job right, and I like the free car wash. I also really like the text updates and the service guy Danny who helps me here, he s really cool.

My experience with Ray was super excellent he gree...

My experience with Ray was super excellent he greeted me as soon of my arrival he made me feel really comfortable. Scotty was super duper patience with me because omg I was on his desk for a hot minute trying to decided.and Pam it was extremely wonderful too. Thanks you guys.

I was here with a friend who was looking for a car...

I was here with a friend who was looking for a car. Alton and Tom were very thorough in explaining every feature of every car she looked at. They are able to find the perfect car for her at the best price. They made the whole experience a lot of fun. The experience was quite enjoyable for someone who was tagging along. Pam made signing the paperwork quick and easy for my friend. I highly recommend coming to see this team for your next car purchase.

Ray, Jorge, & Carlos are great to work with. Supe...

Ray, Jorge, & Carlos are great to work with. Super accommodating and helpful. We will be coming here for future purchases just because of our experience we had buying our first car from this Toyota dealership. Thank you!

HORRIBLE! They stole $8,500 from me. They gave me ...

HORRIBLE! They stole $8,500 from me. They gave me a messed up car that I only drove for one month and refused to do anything to help me. We re in a pandemic and they stole my whole family s savings. Karma is coming for them. John Lacock and Antonio Cruz Perez. Thieves

What a great and easy purchasing visit I had today...

What a great and easy purchasing visit I had today at Toyota of Orlando. Chito and Pam were great! Mr. Jerry Sun was beyond exceptional! He was patient, thorough and incredibly helpful. Loved his energy and would refer everyone to him. Thanks, Jerry! You re amazing!

Toyota of Orlando provided an excellent purchasing...

Toyota of Orlando provided an excellent purchasing experience! I believe I got the best deal in town along with phenomenal customer service! James Lyle, Aundre Robertson, and Jennifer Pons worked diligently to get me in and out of the dealership in record time! From the time I arrived for my appointment, until the time I left, I was treated like family. The showroom was very clean and they went out of their way to make sure that I didn't have to touch any shared surfaces and there was hand sanitizer everywhere. If you are in the market for a new or used car visit Toyota of Orlando.

We purchased our last vehicle here which is why we...

We purchased our last vehicle here which is why we returned. Donte greeted us and immediately took care of us while choosing our purchase. He handed us off to Scotty who worked with us to make our purchase a smooth one. And Cesar walked us through all of our paperwork. Excellent customer service by all of them. We appreciate all of their help. We'll definitely share our experience with family and friends, and post on social media. We will be back for our next ride. Thank you!!!

Purchasing a car with Toyota of Orlando was super ...

Purchasing a car with Toyota of Orlando was super easy. Alton made the shopping experience very comfortable. Pam and Jerry made the financing process easy and were great answering all of my questions

Nicole

Nicole
Irina
Carlos
They helped me and it was great.

I came in to have my oil changed and they left the...

I came in to have my oil changed and they left the cap off where you put the oil. I started to smell gas and found out oil has leaked all over the engine. I m very disappointed as I ve been going to Toyota of Orlando since 2005. This is something that could have been avoided if they took the time to be thorough.

Certain jobs are better left to the professionals....

Certain jobs are better left to the professionals. Such was the case with my son's Tacoma that needed an evaporator AC replaced - relative inexpensive part, insane amount of labor. Toyota of Orlando finished the job in one day, and so far there is no rattling on the dashboard (that had to be entirely removed). Cheap? No. Worth it? Absolutely.

Thank you for a job well done. Shoutout to Gabriela that took great care of everything, and of course the techs that did a great job.

This Toyota experience was great! Abe was our car ...

This Toyota experience was great! Abe was our car sales man, he was extremely knowledgeable! He knew so much about the vehicle and was very kind throughout the test driving of the car! Once I was ready to purchase the vehicle my dad and I went to see Aundra who was amazing! I knew as soon as he sat down with us it was going to be a great experience! He was kind and willing to bargain with us and he gave us an amazing deal! He was very friendly and I felt like I left the dealership having a new friend! We saw Jean last and he made all the financing very simple! All in all we had a wonderful experience and I am extremely happy with my vehicle! Thank you to the incredible employees at the Toyota of Orlando!

Came in the dealership hoping for the best and got...

Came in the dealership hoping for the best and got more then asked for. Angel greeted me from the parking lot. Asked what I needed and took me straight to look at cars. Giving me great details on all features and took me out on test drives. Jerry then crunches numbers and fought hard for me and made everything work out even though the odds were slightly against me and got me some good numbers going in the ball park I needed. And Jason finally got all my paper work done with ease and some good laughs. And made sure my car was all ready to drive off the lot.

Thank you Toyota of Orlando! My experience was abs...

Thank you Toyota of Orlando! My experience was absolutely amazing. Daniela did a great job with the presentation of the vehicle. Raphael worked with my financial situation and helped me get a great rate for the APR. Stephanie was super kind, caring and very personable. Great job to all who helped.

Cira,

Cira,
Time spent with Cira, was great and to the point thank her for being so efficient.

First I met Jerry, he was so helpful. He help me f...

First I met Jerry, he was so helpful. He help me find the perfect car that I love. Also, Antonio was very helpful, too. He was so patience with me, and Cesar help me finish everything. Everyone was so amazing, and nice.

Daniel from product Specialist was amazing made th...

Daniel from product Specialist was amazing made this process all seamless for me. And Ricardo my sales Specialist did a great Job as well. Ceaser from financial service came through with a quick finish . Thank you all, greatly appreciated.

Juanil, Isabel and Jason did an excellent job at T...

Juanil, Isabel and Jason did an excellent job at Toyota Orlando. I got a 2018 Toyota Tacoma thanks to them. The service was great. They are excellent people.

Thank You, Juanil, Isabel and Jason.